how to change deployment and management server on Android device?

Hello!

i want to move some Zebra Android devices from current SOTI MC deployment server to a new MC deployment server without having to re-enroll them. It should be possible somehow, maybe with a script...sendintent command should be able to change parameters on devices.

Does someone have experience with this? Please don't ask me to contact SOTI Support or PS. 

Thanks!

a year ago
Android
ANSWERS

But sorry to say going via Support is theway you should go...

RC
Raymond Chan Diamond Contributor
a year ago

This is possible when device is enrolled with classic Android plus device agent, but likely very difficult, if not impossible, when device is using Android-Enterprise device agent.  Even if possible, the procedure varies according to server implementation details.

V
Vasa_G
a year ago

Hi Raymond!

the device is enrolled with the Android+ agent, so it should be possible. Can you give me an hint which command has to be sent to the device?

Thank you!

Hi,

easyiest way but you did not like it.

Delete it in the Current Enviroment (Profiles are getting uninstalled and afterwards the MC App is in the front and request a new Enrollment Code) and Provide a new QR Code (includes only the Enrollment Code) for the MobiControl App.

With 2024.1.* you can create them directly in MobiControl.

My feeling is when you move the device with a Script the Profiles will be getting uninstalled and installed from the new Enviroment. or might in worst case it will not get uninstalled and created a conflict.

V
Vasa_G
a year ago

Hi Marcus,

thanks for your answer, but i want to install new profiles and policies from the new server. That's why i want to move the device with an script. It should not disconnect from network, just connect to different MC server and take the configurations from there.

S
SSMOD
a year ago

Hi Vasa, 

Thank You for reaching out to us!

May we suggest creating a support ticket, as it would be the best approach to better cater to the request.