Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 1 answer

    How can I add the radius my device is connected , in the principal panel and column

    How can I add the radius my device is connected , in teh pricnipal panel How can I add the radius my device is connected , I want to know if it is in 2.4 or 5, i need on the colum an dashboard

    Android
    8 years ago
  • 0 votes 20 answers

    how to update package (apk) on multiple device ? Solved

    Hello all, i'm beginner with soti mobicontrol, we have mobicontrol in version 13.3.0.3454 and we have +- 700 devices under android 6.0. we have a package who contains an apk who is installed on all devices. Now, we have a new version of the apk and of course we'd like to update all devices with this new apk (package). For to do that (testing), on 1 device i've created a new package with the new apk. on this package, i have created a script who run (pre script) a command for to uninstall the apk i have put this package into a new profile, and assign this new profile to my device. that's work fine but..i've notice and it's normal i have two profil on this device !!! profile 1 with the old package  profile 2 with the new package i think my procedure isn't a good way ? My question is, how i can update all my device with a proper method ? Is it possible to find a good procedure or tell me how i can delete a profile with a command perhaps ? thanks for all Christophe

    Android
    8 years ago
  • 0 votes 1 answer

    Inbed video in lockscreen

    Is it possible to embed a video in the lockdown screen using something like  <embed src="example.mpeg" autostart="false" height="30" width="144" />

    Android
    8 years ago
  • 0 votes 4 answers

    Remote Control Verision Upgrade

    Hello there; do you have any idea how I can upgrade the RC version on my devices? All devices are the same brand and model. In older versions, RC does not work.

    Android
    8 years ago
  • 1 votes 4 answers

    Google Play Protect is suddenly stopping my app install

    My situation is as follows: 1. Installed AFW on a Nokia 8 running Android 8.1.0 2. Enrolled in Mobicontrol 3. Created Package with my APK and assigned to Profile 4. Assigned Profile to Devices - Install Success 4. Made an update to my App and created new APK 5. Removed old Package from Profile 6. Create new Package with new APK and assigned to Profile 7. Assigned Profile to Devices - Install Failed with IO Error Upon inspection it seems like Google Play Protect is preventing the app install. The only workaround is to manually go into settings on each phone and disable Google Play Protect. Once I do this the install succeeds. Is anyone aware of this issue / solution?

    Android
    8 years ago
  • 1 votes 1 answer

    Removing an Assigned User from a Tablet

    Is it possible to remove an assigned AD user from a device altogether? I know it is possible to change an assigned user but I can't see an option to remove the assigned user (to make it a true stock device). Of course I could just use a test AD user to help with this but I would like a 'cleaner' solution if possible!

    Android
    8 years ago
  • 0 votes 3 answers

    File IO error on device. Check Storage/Permisisons Solved

    I'm trying to re-install a package, that was previously installed on my Nokia 8 (Android 8.0.1) using an Android Enterprise Profile. The profile installation is now failing with the message File IO error on device. Check Storage/Permisisons. Any ideas?

    Android
    8 years ago
  • 0 votes 8 answers

    Force reinstall of Android app

    I rolled back the package version on an update that went out, and since then every install has failed. The previous package version also does not show the previous package version installed anymore, yet all still have the old version of our internal apk installed. I was able to get one of the remote devices by sending an uninstall script to the failed device, then clicked "Retry Profile Installation", and this updated the apk properly. However, this has one glaring flaw: by doing this, I lose all of the preferences stored in the app, which presents a problem with so many devices out in the field. Is there a way to force a reinstall of the apk? MobiControl doesn't want to install over the existing application, even though the new one has a higher version number and version code.

    Android
    8 years ago
  • 0 votes 6 answers

    With SIM card Mobicontrol agent is communicating , Mobicontrol Agent is not connecting with Particular network via WiFi. so what are the port should open in firewall,or what is the issue.

    With SIM card Mobicontrol agent is communicating , Mobicontrol Agent is not connecting with Particular network via WiFi. so what are the port should open in firewall,or what is the issue.

    Android
    8 years ago
  • 0 votes 8 answers

    Zebra TC75x Lifeguard updates, can it be done from MobiControl Cloud?

    Hello there, Zebra TC75x require updates from Zebra website called "Lifeguard"(Zebra software security solutions). I managed to download these files but unfortunately able to install "LifeGuard" while sending SCRIPT "install_system_update /storage/sdcard1/CFE_ATLAS_P08_NG_01-01.49"  Failed.  Getting an WARNING ERROR "Error message received from device (Failed to open file. /storage/sdcard1/CFE_ATLAS_P08_NG_01-01.49" Any thoughts in how to install this update?  Trying to avoid manually using ADB Sideload commands as I would need to do each one.( I have over 200) What is LifeGuard check this link "https://www.zebra.com/us/en/products/software/mobile-computers/lifeguard.html" THANK YOU! ZorroCOHIT  

    Android
    8 years ago
  • 0 votes 1 answer

    No Status Bar on Enterprise Kiosk mode Solved

    I've been used to working with Lockdown via Android+ and allowing users to see and interact with the status bar. Enabling Kiosk mode on Android Enterprise I have lost the status bar completely- a plain black bar.  I have created a separate profile with Feature Control added and the status bar is not disabled. We keep Lockdown (now Kiosk) profile separate to other security profile options so we can apply different lockdowns to different users but only have to manage one set of security rules. How do I get the status bar back and keep kiosk available.

    Android
    8 years ago
  • 0 votes 6 answers

    MobiControl Stage Programmer - Android

    Hi Everyone,   Is there a way to run MobiControl Stage Programmer on an Android and scan a QR Code; instead of NFC as the device isn't NFC capable, to provision a device?  I've side loaded the MobiControl Stage Programmer .apk on the device but I'm being prompted with NFC Not Supported and the application closes out.  Any ideas or suggestions are greatly appreciated.. Thank you, Travis

    Android
    8 years ago
  • 0 votes 10 answers

    How do I add a Folder Shortcut to an Android Lockdown? Solved

    Is there an easy way to add a folder shortcut to an Android lockdown screen? I know you can add file shortcuts using the File:// activity, however this doesn't work for folder locations (and Folder:// doesn't exist!) Would this need to be accomplished via an Android intent?

    Android
    8 years ago
  • 0 votes 2 answers

    Firewall Profile to restrict Social networks Solved

    Hello, A customer of us has a user application that has an option of social networks, which opens a webview, inside the app, to the website of the social network. So we think the Firewall profile could serve for this porpouse, but there you have to input the IP address of remote host, and since there are lots of IPs for Facebook, for instance, how could we achieve this restriction ? Samsung devices (Android+). I appreciate your suggestions.

    Android
    8 years ago
  • 1 votes 4 answers

    Phone app not working in lockdown Solved

    I have created a Lockdown screen for Android, but i am unable to get the phone app working; i have tried setting it to Launch various phone apps com.android.server.telecom, com.samsung.android.incallui, com.android.phone but i always get the package unavailable message; if you go via the contacts however you can dial out and you can also dial out via bluetooth and the phone will still receive incoming calls. I'm running Mobicontrol 14.0, and the phone is Samsung SM-A520F Android 8.0 with agent version 13.5.0 build 1327 (ELM)

    Android
    8 years ago

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