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Hi, is it possible to change the photo resolution and camera flash status on the Zebra device? I use SOTI MobiControl version: 15.3.3.1065 with TC52 and TC25 with Android 8.1. Thanks. Regards,
I have set up some users as Technicians who have limited access to console functions but one area they have always had is Remote Control of all our devices (for support and for training remotely) Now I am being told that these users no longer have Remote Control, only Remote View. I have ruled out the device-- Admin users can control all devices, Techicians cannot control any...all they have is Remote View. All devices are Samsung Tab S4, Android 10, Work Managed, all enrolled using same enrollment rule, all devices in the same folder. Mobicontrol Cloud 15.5 I don't want to have to elevate these users to Admins, all I want to do is grant just those permissions needed to grant Remote Control access-- any advice?Thanks, Matt
Hello, I have configured Zebra VC8300 devices running Android 11, managed through Soti MobiControl, with the Enterprise Home Screen (EHS) installed. The issue I'm facing is that when employees go on breaks, they often do not turn off the VMUs, causing the batteries to drain unnecessarily. To address this, I would like to implement a screensaver that activates when the VMUs are not in use and when they are disconnected from the power source (as they are connected to a lift for charging). I couldn't find a specific option to manage screensavers in Soti MobiControl.Is it only in the Android OS where the parameter is configurable ?? Thank you in advance for your assistance. Mat
Hello, Using API packages/V2 works fine but setting "PackageVersion" in payload seems to have limitations in naming. Some like 2.3.0-SNAPSHOT-1, 2.3.0S123456, 2.3.123456789012 fails with same error: { "$type": "ErrorDetails", "ErrorCode": 0, "Message": "Impossible de créer un nouveau package.", "Data": [ "La version du paquet contient des caractères non valides." ], "HelpLink": null }On console, when uploading a pcg built with name like 2.3.0-SNAPSHOT-1, it works fine and name is ok. Why this limitation ? Could it be removed ? And, what is the rule for naming? a regex ? Thanks for your help
We are operating Samsung Active Tab 3 with Android 13 enrolled into SOTI via Android Enterprise. We want to force 100% Volume and don't want to allow End-Users to modify volume controls. What we tried: Disable "Allow Device Volume" via Feature-Control Profile => Blocks the user inputs as expected, but infortunately also sets the volume to 0% Send Script "writesecuresetting -sys volume_system_speaker 15" to set the setting periodically => Unfortunately doesn't work on my Samsung Active 3 Other Ideas: Use or programm an app that peridically sets the volume via "android.media.AudioManager" Do you have other ideas how we can solve this? Maybe there are existing apps that already solve that problem. Kind Regards Max Großmann
Hello, I've received and tested a common way to start an unattended OS Update on Casio devices. It works fine over adb but I need help to pack it into a sentintent command and send this command to a device group in MobiControl Casio's Answer was: Command: android.intent.action.MAIN Packagename: jp.casio.ht.fotaclient Class: jp.casio.ht.fotaclient.StartUpdate resulting in this adb command: am start -a android.intent.action.MAIN -n jp.casio.ht.fotaclient/jp.casio.ht.fotaclient.StartUpdate -d file:/sdcard/61.03_02_20230309.PFU I've tested it and it works.
Mobi 15.6.1 Samsung models: SM-S908U, SM-S918U, SM-911U Android version: 13 Mobi Agent Version: 15.4.2.1025 Carriers: Verizon, AT&T, T-Mobile Normally our network connection type is either "LTE" or "WiFi" We are now seeing a connection type of "lbl_device_property_DeviceConnectionTypeEnum_138412032" It also appears to be random. Anyone seen this before?
Hi, can I configure the TeamViewer host app with SOTI MobiControl? How can I do? I use Android 11 Zebra devices. Thanks. Regards,
Hi everyone, I have version 2.2.4.5 installed and choose in Mobicontrol to go back to version 2.2.3.5.When i choose to reverse to early version i get this error:Package "**" version 2.2.3.5 failed to install. File IO error on device. Check Storage/PermissionsDoes anyone know why i get this error on Samsung Android Enterprise devices? Kind regards,Frank van Ewijk
Hi, is it possible to configure a Google business account on Zebra Android 11 devices? The devices were enroll in this mode: Device Kind: Android Enterprise Device Family: Android Plus Supported APIs: RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6 Thanks. Regards,
Hello everybody,[WHAT]Wifi disconnects and doesnt reconnect while signal is lostUsers are allowed to only enable or disable wifi itself, but that unfortunately doesnt re-connect to wifi when available. (we had a problem where when they were able to modify, they kept pressing "forget wifi" and complined)So users result to reboot the device, which solves the issue, but we are car company and each position has about a minute to finish his part on a car. So if somebody doesnt do theirs, because he had to reboot a phone it doesnt look very well.For short:Iam looking for a script (idealy), that would be something like SETWIFI SSID PASSWOD.or any other "connect to this wifi right now and non other" button that I can place in Kiosk.EDIT:I know that settings manager 14.4. doesnt show wifi network to clicks on it.and Setting manager 15.6. unfortunately allows to remove stored wifi even if define that "modify" is not allowed
When registering tablets (Samsung TAB A8, Samsung TAB A 2019) in the Enterprise environment with a Managed Google Play profile, the following error occurred. The device reboots without warning. When booting, it says " Safe Mode UI" in the top left of the display.This reboot of the tablet came a few hours after registration. So it was almost given out to the employee.The tablet goes into a boot loop and no longer starts. It gets stuck in the Samsung logo. This has happened with all 3 devices we have registered like this. On two devices I can no longer get the tablet to start.Factory reset is deactivated by the Soti client. New firmware installed - without success.These devices can be disposed of!Does anyone know what happened? I can't give the devices out anymore and have to keep working in Android Classic mode.Am grateful for any tips.
Hi, I recently updated to MobiControl 15.6 and tried to push a new Wireless Profile - just added proxy to it. I have units connected to wifi using another profile (so connection is good) and my newly created wireless profile just won't push, hangs on pending install... I did remove the old one first and I confirmed it's removed from units. I then looked closer and the only units that got the new profile installed were ones that were connected via ethernet (docked) and not wifi. Is there a new rule that says wireless profiles can't be pushed unless the unit is connected via a wire? Thanks for any help or thoughts NOTE: It's Enterprise Work Managed Device and the profile is Android PLUS and Android 9 device.
Hey all, is there a simple way through MobiControl to check Mobile data usage broken down from each app? I know the user can see this on the device itself but was wondering if there was a way to automate a report for this on Android or iOS.
Hi, i have a strange problem. When i start the remote control session on a Samsung Galaxy XCover 5 with Android 13.0.0. I can´t turn on the display by clicking on the power button. Installed is Soti Version 15.6.1 1048
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