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With android 11 on Samsung Galaxy Tab 3 units an app that we previously used to auto answer and to auto turn on speaker phone no longer works in turning on speaker phone. I haven't been able to find any functioning replacements to performs this, including bixby routines. Is there a soltuion to this issue using scripts or profiles? I can't find anything in work managed profiles.
I have a profile with a package that executes certain scripts, installs an apk, and the last post install script is "reset /delay 5". That last step always executes for sure as the device reboots, but the profile never shows as "Installed" in the device details pane, only "Pending Install". The package that contains the reset command always shows as "Downloaded" and I receive an error when I try to Force Package Reinstallation. It's like the device reboots and the package never reports as complete/installed. How can I reboot the device as the last step of a package/profile and get it to update properly?
I am currently running SOTI console 15.4.3.1012 and need to update a number of Samsung devices (SM-T575, SM-T545, SM-A515F and SM-T505N) to the latest build of Android 11. I have the devices configured to automatically download the updates through developer options but I need to find a way to install the downloaded update without having to remote onto each device individually, exit the lockdown kiosk screen and manually install the update. Is there a function within SOTI either a script or profile configuration that would allow me to install the updates in bulk?
Hello, I have some Samsung tablets in Kiosk mode that I deploy Microsoft Word and Excel via the Managed Google Play Store.When trying to open a document that lives on the tablet (/sdcard/Documents/) for the first time, Word or Excel shows a prompt "To browse Office files, photos, and media, you'll need to allow access to all files in Settings" Not Now | Go to Settings When I press Go to Settings from within a Kiosk screen, Kiosk blocks the settings page to enable Access to all files for Word / Excel. Exiting Kiosk does allow me to enable the permissions, however a user would not be able to grant those permissions from Kiosk mode if Kiosk is blocking the prompt. I did a bit of research for granting the permissions using a Legacy script, but have not been successful. I have tried these, but none of them granted the permission to Access all files:afw_set_permission_grant_state com.microsoft.office.word android.permission.WRITE_EXTERNAL_STORAGE allowafw_set_permission_grant_state com.microsoft.office.word android.permission.READ_EXTERNAL_STORAGE allowafw_set_permission_grant_state com.microsoft.office.word android.permission.MANAGE_EXTERNAL_STORAGE allow Device: Samsung Tab A7 LiteAndroid 11SOTI MobiControl Agent version 15.1.5 1049SOTI MobiControl Console version 15.3 Any ideas would be greatly appreciated. Thank you.
I am using the web filter to block websites on chrome. It is working fine on version 99 and 100. 101 was released today and one of my test devices updated to 101 and the web filtering seems to be allowing everything through. Will web filtering still be supported?
Hi, is it possibile to set the kiosk mode with Java Script command? Thanks,
When remoting onto Android 11 devices (Samsung Tablets and Zebra MC930B scanners) I am unable to use my physical PC keyboard to input in text boxes. I can use my mouse to control the touch keyboard on the device but this is a pain. This function was working before our console was updated to version 15.4.3.1012 All devices are running the latest agent/plugin versions Any idea how to get this function back?
Hi According to Zebra there are changes on Android 11+ in regards of applying XML configurations. But how can we deploy a setting without using OEMConfig? Where is StageNow version able to generate a JS?
Hi is it possible to use the Custom Attribute in the script "JavaScript" ? Thanks. Regards,
Hi all, We've purchased a fleet of CT40 (model L1N-1NC11BF) last year but we've been struggling with application refresh since then. Those devices are enrolled as AE Work Managed from the initial steps, running on android 9. By application refresh, I mean the user is working on our app then it just closes suddenly (no error message). I made some tests where I have multiple apps open, then switch between them and when coming back to our app it logs you out and brings you to the main screen (like a refresh). That ''kickout'' is happening on a random basis. We've applied a system configuration on the XML file so the DOZEMode is disabled, the Provisioning mode is always ON, the ''retain app login state'' is also enabled. This only diminished the kickout. We don't know where to aim now as we've explored so many hypothesis (from Firewall-webserver communication to app optimization by the vendor) I'm looking for feedback from people who are using the Honeywell CT40 to see what is their overall experience and compare Thanks,
We are experiencing a but of a challenge. Basically it's a deployment with mc3300r. They are using remote desktop access via the Android App. However the soft-keyboard is removed by stagenow, because this will fill out the majority of their screen whenever the click a cell. Problem: They can't scan on the device because when we remove the keyboard, then Keystroke output from Datawedge wont work. Can we: 1) Configure Datawedge to send data via intents to the remote desktop application. 2) Can we maybe remote the google virtual keyboard and install Enterprise Keyboard instead and continue using keystroke output for scanning? - It is important that Enterprise Keyboard will remain suppressed also when hitting cells in the remote desktop app, until activated by a hw-button etc. Any suggestions are much appreciated:-)
Hello.. I'm trying to see if this is possible. We would like for users to log in (from the device using shared-device://# ) through our Azure idp, which works (though with some extra annoying steps).. but we would like to pass this authentication to other apps on the device. Some are webapps accessed through Chrome, some are thick apps on the phone, but all are authenticated through Azure. I know in ios we can do this through MS Authenticator SSO extension, but I'm not seeing that as an option for Android.
I see in the profiles tab there's an option to export the profiles list as a .csv file but how can I download the .cp file for MobiControlStage?
I am using a cloud mobicontrol server to manage Samsung Android tablets. This has been working fine enrolling tablets until today. I have just tried to enroll 3x Samsung Galaxy Tab Active 3 tablets of the type we have used before. The enrollment process seems to go ok, app deployment rules kick in and apps deploy, but the device sticks on "Device Activation Pending - Activating License with Samsung please wait..."Because it is stuck on that the device doesn't accept profiles (they are assigned but in pending install state). There are no errors in the Mobicontrol logs, and nothing obvious in any of the log messages. Any ideas what to try/check?
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