Unable to use laptop keyboard when remoting onto Android 11 devices

When remoting onto Android 11 devices (Samsung Tablets and Zebra MC930B scanners) I am unable to use my physical PC keyboard to input in text boxes. I can use my mouse to control the touch keyboard on the device but this is a pain. This function was working before our console was updated to version 15.4.3.1012

All devices are running the latest agent/plugin versions

Any idea how to get this function back?

3 years ago
Android
ANSWERS