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Hello, everyone We use the Gmail app with exchange and setting from the feature control. With us, the devices rotate and then the Gmail users are no longer correct.So I wanted to ask if there is the possibility to query where the user data is entered every 24 hours?
Hi everyone, I got around 250 devices enrolled to MC v15.2.3.1033 Recently i applied File Sync Rule to all devices to collect JSON file from each devices to server. 1 file size around 800kb-1MB. I collect it daily, means around 250MB collect daily from all devices. I used Subfolder with device tree path. My question is, is there any way we can delete file from SOTI File System with kind of filter : Example : bulk delete all JSON file > 7 days Reason being is i am afraid it will loaded the cloud server since in 1 month it will be 7.5 GB size of data.
Hi! My qestion is: After factory reset, how can I safe the soti agent on device? If I do factory reset on the tc26 (for example), What will happen with soti agent? I think so, soti agent will survive in the „enterprise” folder. Is it correct?
Hello all; I'm hoping someone can point me in the right direction. I've got a set of Samsung Android Tablets, running the latest Android version, that just won't automatically install the apps designated as Mandatory installs through the Application Catalogue rules. To add to the oddities, on Monday i had another batch of the exact same model and version, but those applications did install without a problem. When i take a look through the logs on the MobiControl console, it reads "Device is missing mandatory application", but that's all the information given by the log. What am i missing? What could have changed from Monday to today that is causing these tablets to not automatically install the mandatory applications? Thank you for any assistance.
Yesterday we released the 14.5.0 Agent which has a silent VCF Importing Script feature. Format of the Script is:import_contacts_vcf <filePath> 1/00 = Add contacts to existing contacts1 = Replace existing contacts with the new contacts of the vcf file The Contacts should import silently and this script is supported for Android Classic and Android Enterprise. If you're unable to use our new Script command above, here's a fresh link for you: https://sftp.soti.net/public/file/RXWY2g2U4Eib0oXvbZNy8A/Contacts_Import%20(4).apkP: Ej=1SUQ0p!q+0c Source - https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/v145/android-enterprise-agent-maintenance-releases/ Regards, Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net | I read this and a whole load of other posts on importing contacts. Still I did not find an answer that worked. I can't use any of the file links of the APK. Do you have a new one? The import_contacts_vcf script only imports the first contact included in the VCF and then stops. the 0 and 1 options do what they should. I am using an export of an google contacts list exported to vcf.
We have around 2600 Samsung A10S devices with Android Enterprise Agent. Since such devices has been upgraded to Android 10 and Android 11, we have faced a raising cases of devices locked by a unknown PIN. As the devices are no longer being connected, we are not being able to reset its PIN. In all the cases end user swears that they have not requested t change the PIN. Looking in the device log, we may see records regarding PIN changed, only when we send it by a script from the console. We have created an schedule task, running at each 2 hours, to set the PIN back again and we could hold the cases a bit. We are trying to identify what and when the PIN is changed, to check if it is a virus case or something alike. Have anyone faced such PIN change by no command on Samsung A10S ?
These are for use in a warehouse and will just provide velocity access for inventory and possibly push to talk functionality
Hi everyone, I have around 200 Samsung A01 devices enrolled to MC. To prevent upgrade to OS 11 (in 11, RC will turn to Remote View), i applied script to block the OS update. After that everything going fine, but unfortunately today i found out around 60 devices got upgraded AE agent 15.0.0.1110 and that cause RC function turn to Remote View only. Even though the device running on OS 10. Is there any way to downgrade AE agent (14.5.5.1023) to all devices affected? RC function is crucial since my client use it daily to assist sales force in their daily activity. Thanks & regards, Randy Saputra
Has anyone else had this issue? I'm trying to enroll an Android 10 device but it fails to connect to the server. Cloud based server, running 13.4. Zebra TC57x running OS10. MobiControl is set as DO. TIA.
I've read a few posts about this new command available from agent version 14.5 and they suggest that you cannot update contacts.According to posts here the below is what you can do with it. Format of the Script is:import_contacts_vcf <filePath> 1/00 = Add contacts to existing contacts1 = Replace existing contacts with the new contacts of the vcf file After some testing I've verified you CAN update contacts (using option 0) as long as your VCF entries have a unique identifier (UID), see example below. If you change any values other than the UID on a newer file it will update the contact with the corresponding UID. BEGIN:VCARDVERSION:3.0N:_Name;;;FN:_FullName MultiORG:Company;DepartmentTEL;WORK:+449999999999UID:9420ba46-7e64-4d72-b6ea-25e102697764ADR;TYPE=work:;;;City;;;END:VCARD Hope this is helpful.
I have created a package for the What3Word app and added it to a button on a lockdown. The problem I have is when users use the device they can get to the Playstore via Google Earth and open other apps that may be available Thanks
I have a question on profile hierarchy within MC, if that even exists. If there are 2 profiles assigned to a device with a feature control set oppositely in each profile, which setting will be the active setting? For instance, I have a default profile that gets assigned to all devices with certain features we want across the board for our standard deployment. One of those feature control settings is to not allow OS updates. I have a device in the field where I need to update the firmware so I was wondering if I could push out an additional profile to allow OS updates and that would over-ride the other profile's setting of disabling it or is it just whichever one gets assigned first? I don't really want to revoke the default profile as there are a lot of other settings, etc... that I want to remain active.
Dear community, I've tried to apply a background in the lockdown mode, but It doesn't work for me. The result was that the background applies, but the apps are gone or the background doesn't apply. The code that I use is: <img src = "<MCImg_Momo icon (M).jpg>" /><html xmlns="http://www.w3.org/1999/xhtml"><head> <title>Dynamic Android Lockdown</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <!-- ********************************************************* DO NOT EDIT --ABOVE-- ********************************************************** --> <style> /* BACKGROUND COLOR */ html, body { background-color: #fff; } /* HEADER BACKGROUND COLOR */ #header { background-color: #0099d3 !important; } /* FOOTER BACKGROUND COLOR */ #footer { background-color: #0099d3 !important; } /* THIN BORDER LINES COLOR */ #app { border-top: 5px solid #666; border-bottom: 5px solid #666; } /* APP TEXT COLOR */ .app-item-title, .customdata-text { color: #333; } </style> <script> // Adding a Background // When configuring your lockdown Home Screen Items, create a new lockdown item with the Display Name named exactly: Background // The package name can be anything (i.e. Custom #) // Specify use custom image, upload and select the image to be used for the background #Background{ background: "<MCImg_Momo icon (M).jpg>"; } // Changing the logo // When configuring your lockdown Home Screen Items, create a new lockdown menu item with the Display Named exactly: logo // The package name can be anything (i.e. Custom #) // Toggle use custom image, upload and select the image to be used for the logo in the header. If no logo is specified it will use the SOTI logo // Configure your page layout here. If the number of apps goes over what can fit on one page a new page that you can swipe to will be added // Icons will change size to fit the screen. Less columns and rows will result in bigger icons for the apps // Apps per column (MIN:2 - MAX: 5) var columns = 5; // Apps per row (MIN:2 - MAX: 5) var rows = 3; // Flip rows and columns to match screen orientation. If set to true and the layout in this example is configured to be 3x2, when the device is rotated to landscape mode it will orient into a 2x3 layout var flip = true; // To change the app icons please select use custom image when configuring your Home Screen Items and provide the image to be used instead of the default icon // Reserves a section that will show device information/custom messages at the bottom of the page. If set to false will leave more room for the apps var showdata = true; // Size of data section, small = false : large = true. If set to true creates a bigger area on the bottom of the screen for additional text var datasize = false; // Column width: Full width = large | Half width = medium | Third width = small var customMessageWidth = "small"; // Show device IP Address var ip = false; // Show device MAC Address var mac = false; // Show device Serial Number var serialNumber = false; // Custom messages, additional macros, leave empty if not in use var customMessage1 = ""; var customMessage2 = ""; var customMessage3 = ""; var customMessage4 = ""; </script>
Hello together, we upgraded the android agent to version 14.5.5.1023 on our Samsung Galaxy XCover Pro ( Model SM-G715FN ). but now we got the problem, that no Toast Messages will be shown in our App. If we activate the administrator Mode, it works. But in UserMode it does't. The devices are up to date, and with the old agent, it worked. Do you have any ideas, what the reason is? In android we activated all known settings, that could block it. Thanks for your help
Good afternoon, We have several TC56s that are running Android 7.1.2 and we intend on trying to upgrade them to 8.1. I was testing this process by deploying the Zebra provided ZIP files and was successfully able to update these devices. The only problem is after the update Remote View is the only option when attempting to remote into these devices. The remote view does not work and only shows a black screen. What I have attempted so far: 1. Deploying the MobiControl Device Agent detailed in this article below. I get [Failed to Install (File I/O Error)] as an error. Our devices were enrolled as Work Managed Devices as well. https://discussions.soti.net/thread/why-the-device-is-showing-just-the-option-remote-view/ 2. This other article actually closely resembles the issues I am having but I have the device out of any sort of profile that enforces Kiosk or app permissions. https://discussions.soti.net/thread/android-8-remotecontrol 3. I was testing on devices that I had at a nearby location and the only way I have been able to get them to work is by completely deleting the device out of MobiControl and enrolling from scratch. This allows the devices to work on Remote Control properly. The only problem with this method is we have several devices that are states away so having to completely re-enroll all of them would be incredibly difficult. That is why I am posting here to see if there are any other options. Please let me know if you require any more information regarding this issue and I appreciate any sort of assistance I am given in advance. Thank you! James Pike
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