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Hello all, I work with mobicontrol on version v13.3.3454 and i have just one device Zebra TC75X under android -> 7. Enrolled by android+ On this device when I install a app, the app ask me the to accept permission. For to avoid this, with zebra StageNow, i have made a xml file for to install this app in mode silent -> permission are not demand to the user. That's work fine. But my problem is, I have create a package studio, right click add a file (appName.apk) and for the destination file /sdcard/AppToInstall the folder AppToInstall is create by a pre install script -> work every time My problem is, the profile is always well installed but the apk it's never INSIDE in the folder AppToInstall !!! I've try to change the destination path with add / or delete / before sdcard ...but nothing work.. Also, I have open again the package studio an replace the apk file by a file txt file, replace the package inside the profile -> assign profile -> result the file is well inside the folder AppToInstall :) Someone can tell me, how i can copy an apk to a folder inside the folder structure ? That's enough strange .. thanks for your time
HI, We have a lot of devices that shows a blank screen when remote controlling them. The Message on the screen is "Waiting for Screen". Example Device is a Zebra TC72, Android 8.1.0 - enrolled using AFW#MobiControl The Hawkeye Package has been installed on the device.
Hello, I am currently working with permission concept of SOTI v14.4.4I would like to understand about the below permission> Lookup Users and Group Membership: what is the result expected of this option if it is either allowed or denied.
We have locked down our devices so that the users can only see a specific app and the Wi-Fi settings. Users need to be able to connect to public Wi-Fi so we have added SOTI Surf with very locked down permissions. I'm trying to figure out what option under Web Content Filtering in the Surf settings would cover these Wi-Fi registration pages (and exclude it). I've attempted using trial and error but it would be handy if someone was able to confirm.
We are using Lockdown with Android Enterprise. We access the Wi-Fi settings using action://CONFIGURE_WIFI This seems to work well, however we have found that when changing between 2 networks the password is forgotten, so when switching back to the original network the user must re-enter the password. Is there a setting to adjust this or is this just how this works?
Tried to use mxconfig to disable the phone application and messaging application but it has failed. The error message in the log states "Script command is not supported by device (xmlconfig)"
Using an Android OnePlus6 in SOTI i have somehow lost the work container on the device after enrolling it. It was working and available last week but after a period of testing un-enrolling and re-enrolling the work container is now longer on the device. Can anyone point me in the right direction with this i have spent time running through all the options for the device in SOTI i can't see where this might have happened. Android OS9 Android Status Provisioned / Enabled with Managed Google Play Accounts Management Type Work Managed Device
BYOD (AE) - I'm trying to push a APK via packages to my BYOD device. When I do so it says pending install. Is it possible to push a package with an app (say whats app) to my BYOD device that is enrolled as AE?
Hi, we have 45 Samsung Galaxy TabS4's, with mobicontrol agent ver. 13.7.5....my problem is, that the agent only stays connected when mobicontrol app itself is opened up, as as soon as it gets closed or minimized, the agent disconnects. In the mobicontrol connection settings it's set to permanent. Any suggestions, how to set it up to always be connected?
Hello everybody, I have been trying to find a good way for setting up multiple WiFis on my Lenovo tabM7 devices running Android 9. We have around 90 Stores, each store is using its own WiFi (different SSID, different key etc.). I obviously have to put in the WiFi information on each device before it gets send out to the store during the initial enrollment and setup of the device in our main office. Each store has its different device group inside MobiControl. It can't really be best practice to use 90+ Profiles with different WiFi settings and assign them to each device? Thanks!
Good Afternoon, i have enrolled a Samsung device with Android Enterprise. i created a test Android for work profile and configured a kiosk "lockdown" screen. there is 2 apps available in the Managed Google Play store that we need to push out the devices. I have created a rule and added the apps to the rule. after several minutes of creating the rule and assigning it to my device, the application catalog still is not showing me the apps. am i doing something wrong? I thought with android enterprise you could install apps from the managed google play store? please let me know if you need any device or version details i will be happy to provide it at your request. thanks in advance!
I have searched the forum and I know that there are issues with Android Enterprise disabling auto rotate. I haven't seen any new posts so i thought I would ask. Is there any way in Soti or StageNow that you can disable auto rotate with Android Enterprise?
We use the lockdown mode on 99% of our Android Enterprise devices (mostly Samsung Tab A's like the SM-T295) and part of our lockdown solution is to block the expansion of the notification bar. The problem i have is that if someone gets a text for example, the only notification they get is on the lockscreen when you unlock the device. Once the device is unlocked and on the lockdown mode there is no visual reminder that they have a notification. Is there a way of getting 'badge app icons' to show on the lockdown mode if the user gets a notification? (i.e. a little number 1 appears over the Messages app if they have an unread message)
Hello all, we work with soti mobicontrol in version v13.3.0.3454. We have a lot of devices under zebra tc75x android 6 enrolled with android + and mobicontrol client in version -> 13.3.2.1014 Well, I upgrade my device to android 7 but before to start the upgrade (stage now + rule) I uninstall all the app. After Upgrade and reboot device I re install the app (sygic nav / soti surf / …) but I need to accept PERMISSION .. I know I can install apk in silent mode with zebra stage now and a rule of mobicontrol that's work fine. But I've meet some problem when I do this on a large number of device … Perhpas some others solutions exists ? thanks a lot for your suggestions
Hi guys, In our environment we are using Soti MobiControl 14.4.2.1307 and updated the Android agent via the global settings and Manage Android Agents and Plugins. We are using the Zebra Android Agent. The last few weeks this was working fine. Now we installed a new deployment server in a DMZ so we got two deployment servers. Now if I try to update the Android agent again, there is always an error message shown in the browser. I want to ask if anyone has an idea why this error occurs. I guess it's ehter a temporarily probem with the Soti Update Servers or the new server in the DMZ isn't able to contact the servers above, so the update keeps failing because of the Firewall settings. Any guesses? Thank you for your help. Stefan
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