SOTI Pulse Logo

SOTI - Work container missing

M
Marc
JD Sports Fashion plc

Using an Android OnePlus6 in SOTI i have somehow lost the work container on the device after enrolling it.

It was working and available last week but after a period of testing un-enrolling and re-enrolling the work container is now longer on the device.

Can anyone point me in the right direction with this i have spent time running through all the options for the device in SOTI i can't see where this might have happened. 

Android OS
9

Android Status
Provisioned / Enabled with Managed Google Play Accounts
 
Management Type
Work Managed Device
android enterprise workprofile missing-workprofile
6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago (edited 6 years ago)

Based on your very brief description,  I suspect your device re-enrollment  (after unenrolling your device) was not done properly.  Did you unenroll (e.g. via an "unenrol" action initiated from your web-console) the device while it was on-line?

Similar Discussions