There's a new home for Articles. Find Articles on Our Product Support Page.
Will the WinMCKiosk.exe application be updated to support modern browsers like Chrome/Edge? We have a set of about 400 kiosk systems using the lockdown feature to open certain websites, but IE is no longer supported and these sites require a modern browser.
The problem is that when trying to open a url it redirects us directly to a default soti browser. I understand that the following function can be applied "file: // url browser path" But it's not working.
Hello, MobiControl version: 14.4.7 Device OS : Windows Mobile/CE / Desktop We would like to update our Windows 2008 Server to a 2016 version. For internal reasons we prefer to install the new OS completely without using the upgrading path (2008 -> 2012 -> 2016). We will therefore reinstall / reconfigure the server as it is currently (IP address, machine name, network configuration, etc.). Questions : 1. Is there any risk of encountering a problem with the registration key when reinstalling MobiControl (example message: the registration code is already used by another instance)? 2. How will certificates be re-imported into the new MC Admin? Because with a new installation, MobiControl will automatically install a Root Certificate in SHA2 and we will have to modify the Root Certificate to import the one we are currently using (SHA1) and that all our devices know. When exporting, MobiControl seems to only export the public key. Will this be sufficient for the import? Should we export only the current Root Certificate and then import it and rebind it for all Certificate Bindings? Many thanks for all information. Best regards,
Hi, i unable to enroll windows device (running windows 10), i created the add device rule with LDAP and follow the steps in windows sitting for "Enroll only in device management". does there any troubleshooting steps to identify where is the problem? the device is Zebra VC80. thanks.
We have older devices on Ver15 and communicate using sha1 certs Now we have newer devices Android 10 that need sha2 certs Soti says I need a second server that uses same database on 1st server but uses the sha2 certs So I built a server2 but can't connect to server's one database without turning off the firewalls which I don't want to do can someone point me on what ports I need open for the second server to connect to the first server's database
Hi, Does Zebra VC80 running windows 10 considered modern windows or classic windows device when creating add device rule.
Hi! We've got a device that has been set up to the correct settings, and we want to send out those settings to multiple devices at once. The changes has been made in the registry...how can I set up a filesync rule to change the registry of the other devices? Mobicontrol is on local server, Version: 15.1.2.1035
Hi, The option to remote control via HTML5 has disappeared from the menu. Has anyone else noticed this? We have to use this more than the plug-in route due to our corporate network settings. We're using MobiControl v13.4. The option was there yesterday.
notes say sql server express 2016 I see downloads for 2016, 2017 and 2019 also see "core\advanced\localDB Can someone tell me what I need to download thanks Larry
It get the error issue when it tries to install this package to Datalogic FalconX3+
Looks like our v15.01 has sql express 2014 the newer version according to docs comes bundled with sql server 2016 express Does anyone know if this will upgrade the sql properly from 2014 to 2016? I don't want to break anything during the upgrade process I'm wondering if another solution would be to ugrade sql first and then run the installer? we have some older windows mobile devices, looks like they are still suppose to work with the newer version Thanks in Advance
hi everybody, we run MobiControl version 14.2.2 amd we've been asked to replace Oracle Java runtime with OpenJDK. In one test environment where I could test this migration with SOTI 15 I had no problems, but unfortunately on prod environments it is still not possible to upgrade the MobiControl version due to a not possible outage. Unfortunately it looks like everything goes smooth apart from the MCSearch service which, when OpenJDK is in place, cannot start. I am trying with OpenJDK version 11: C:\Windows\system32>java -versionopenjdk version "11" 2018-09-25OpenJDK Runtime Environment 18.9 (build 11+28)OpenJDK 64-Bit Server VM 18.9 (build 11+28, mixed mode) I did following actions: - extracted the zip file under D drive with folder named jdk-11 - stopped MCSearch service - uninstalled Oracle java runtime - rebooted server (Win2016) - created env variables JAVA_HOME and MC_JAVA_HOME with value D:\jdk-11 - edited PATH env variable to add D:\jdk-11\bin and %JAVA_HOME%\bin - created reg keys [HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft][HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment]"CurrentVersion"="1.8"[HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment\1.8]"JavaHome"="D:\\jdk-11""RuntimeLib"="D:\\jdk-11\\bin\\server\\jvm.dll" When trying to start MCSearch through the Windows services window I receive error stating that it is not able to start with error code 4. If I look in the logs in fact, it looks like the problem is that "it cannot find the file specified". The event viewer instead just tells: "The MobiControl Search service terminated with the following service-specific error: The system cannot open the file." I also tried to uninstall MobiControl and reinstall it, but no luck. Of course, reinstalling the Oracle java runtime, everything restarts to work pretty fine. Could please someone help me to understand what I'm doing wrong? Thanks a lot for your hekp in advance and best regards
Just got a new server build with Windows Server 2016 and trying to install Soti Mobicontrol. But get .NET Core error even thus is has been installed. any idea how to fix this?
I created a simple package that includes a simple powershell script. I set the property on the file (in the package) as auto execute. The script is installed ok, but the script is simply "opened" with notepad. I even tried changing the app associate with the script file type from notepad to powershell but that made no difference. Any suggestions? A.
We have a package to complete a Windows Modern enrolment using Certificates. The package work 100% on at least two computers in two locations. When we run it on a new Dell laptop the process appears to run successfully but when you look under the Account for the user it shows that error message not the MDM. Any ideas? Andy
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
