Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    Allow users to adjust brightness

    Hi Users want to be able to adjust brightness themself. I've tried to play with the settings in SOTI but was unable to make it work so far. Am I missing something? Or are specific settings in conflict with eachother? Device; TC21 OS version 10 Agent; 14.5.5.1023 Here are some settings that are enabled right now.

    Android
    4 years ago
  • 0 votes 5 answers

    Failed to install, because all of its payloads cannot be installed.

    Hello Evreyone , I have an issue with some CK65 scanner that they are not able to install the lockdown profile and I'm getting this error message : Profile "CK65_Lockdown" version 11 failed to install, because all of its payloads cannot be installed. OS Version: 10  Device Kind: Android Plus OEM Version: 90.00.08-(0203) Any one know how to solve this issue please ? 

    Android
    4 years ago
  • 0 votes 1 answer

    Account creation using MS apps.

    Hi,is there a way do disable creation of account in settings?User creation in Feature control is not allowed, but this solves issue only trough settings, not when logging to MS apps.If I login once and clear any app data, on first start up it will find this account and use it. Server version 15.2, Agent 14.5.5, Zebra ET56, android 11.

    Android
    4 years ago
  • 0 votes 2 answers

    MC agent data consumption

    I am searching for details about how much data use by MC agent maximum. I could not find any commitment from SOTI or any document. I know that I can check the device for data consumption by MC agent app. but I need find commitment from SOTI that how much data use by their product agent Per Day, hour, or minute. then I can share the details with customers with proof. 

    SOTI MobiControl
    4 years ago
  • 0 votes 3 answers

    Script Command: SLEEP

    I'm looking to send a message to several devices every 8 hours so that all shifts workers receive the same message. Is there a max length to the sleep command?  sleep Initiates sleep mode on the device for a set period. Only use this command in scripts. sleep [length] Where length is in seconds Example To set the device to sleep for 5 seconds: sleep 5 For example:  showmessagebox "Please ensure you look both ways before you cross the street" sleep 28800 showmessagebox "Please ensure you look both ways before you cross the street" sleep 28800 showmessagebox "Please ensure you look both ways before you cross the street" sleep 28800 Device Types: Android EnterpriseMobiControl Version: 14.5.3.1042 Thanks, John

    MobiControl - Android Script Engine
    4 years ago
  • 0 votes 1 answer

    WebConsole MobiControl se hizo lenta

    El dia de hoy comence a presentar lentitud de mi consola web para la administración de mis dispositivos. Incluso no puedo ni revisar mis reglas de sincronización simplemente no carga la pantalla. 

    SOTI MobiControl
    4 years ago
  • 0 votes 0 answers

    unable to provision ios device to office 365

    I have two issues...  adding the office365 server fails under email servers - failed to connect to the exchange server using the specified connection parameters. I can push a profile to a phone but it also fails to provision with unable to connect to server. anyone have screenshots of their setup?  Im in a hybrid environment.

    iOS
    4 years ago
  • 0 votes 4 answers

    Samsung Galaxy A7 lite

    Good Morning,  Our company is in the process of upgrading our employee's devices. The current tablets we use are the Samsung SMT387 & M-T378. We enroll them with Android Plus and push out a profile with Kiosk screen and several packaged APK's for the approved apps.  We recently ordered the Samsung A7 lite devices SM-T227U. These come with Android 11 out of the box. I was able to enroll the device with Android Plus. When I went to push our test profile (Exact clone of Production Profile) the entire profile failed. All my packages failed to install with the message being "Failed to Install (Incompatible Platform)".  Is there something different I will need to do with the enrollment to get these new Android 11 devices to work with our current profile?  MobiControl version: 14.4.6.1047 Agent Version: 14.1.4.1010

    Android
    4 years ago
  • 0 votes 1 answer

    Unable to change settings for unsued apps

    Device: Samsung Galaxy Tab Active 2 OS: Android 9 Agent Version: Android Plus ELM 14.5.0.1011 (latest)   I'm trying to change the following settings in the Device Care/ Battery Settings. I have tried to identify the setting using the logs and the watchsetting but nothing comes up.   Any ways I could set these remotely?    

    Android Scripting
    4 years ago
  • 1 votes 2 answers

    Download Failed from Intranet using Soti Surf, while it works from Chrome. Works fine from other sites.

    Same issue as mentioned a few times already (but cannot find an answer)With Soti SURF:Download document from our company website results in "Download Failed"Download document from any other site, works fine With Google Chrome: Download document from where-ever works fine (also from our intranet) there are several topics on this, from long ago OR very recent, but I cannot find any solution.

    SOTI surf
    4 years ago
  • 0 votes 2 answers

    Display "Net.Hostname" in SOTI

    Is there a possibility to display the net.hostname of the devices in SOTI? Via the CMD shell I can read out the name of each device individually with "getprop net.hostname". Or it is possible to read out all devices via script and e.g. to be provided as a text file?

    Android
    4 years ago
  • 0 votes 2 answers

    Disable Drag Refresh on Soti Surf Browser Solved

    Hello everyone,  i want to disable the feature drag to refresh on soti surf.  Is there any way i can configure this setting? I am running Soti MobiControl Version: 15.2.3.1033 and Soti Surf Version 15.2.1.6

    SOTI surf
    4 years ago
  • 0 votes 4 answers

    TC52X Remote Control view

    I have been asked to develop TC52X devices to work in our environment and am having issues seeing the devices during Remote Control session using SOTI 15.2.I do have the latest enterprise agent installed... Agent Version 14.4.0.1028   And the API should be supported for RC... Supported APIs Zebra RC, Work Managed Device, Android Zebra EMDKWould appreciate any suggestions 

    Android
    4 years ago
  • 0 votes 2 answers

    Windows Server Enrollment Solved

    We have version 15.3 on prem, I am trying to enrol Windows Servers 2012 or 2019, the MCagent says installed successfully, but is not connecting back to the console, nor is any logs being created on the console to indicate that the device is\has being registered. I created a desktop rule along with device agent manager, created a Microsoft windows 2019 and 2012 agent. Any help on this would be appreciated?

    Windows
    4 years ago
  • 1 votes 5 answers

    Rename a device with %AUTONUM%

    Hi everyone, I found this scrip that renames a device -- devrename -- and tested it with multiple attributes. It works with %SERIALNUM% or %MODEL% etc but not with %AUTONUM% In the Add device rule, the device name can be set upon enrollment of the device based on combination of these attributes. The %AUTONUM% works in the rule but not on the rename script. Is there a way the %AUTONUM% can be used in renaming a device? My plan is to move the device from a staging folder to a specific folder, run the script to rename the device but it needs to set the AUTONUM so it will increment from the last number. TEST%MODEL%%AUTONUM% == TESTTC5700886 --> expected result Thank you in advance.

    SOTI MobiControl
    4 years ago

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