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Why is it that some applications do not get removed from Windows Desktop Classic Device?
After updating to Android 10 from 9 on my CK65 devices I've noticed I can't swipe up from the bottom of the screen to do an administrative unlock from the Lockdown screen anymore. If I go into Remote Control I can force it to administrator mode from there, but not directly from the device. Did something change with this?
Hello, I manage our field team's Samsung S20 devices and some of our current applications require us to remain on Andriod 10 as there is currently some incompatibility with Android 11. We will be wanting to upgrade when this is solved for security reasons but ideally, I would like to be able to limit user's ability to upgrade and instead push safe updates out to the field when they are tested. I am hoping there is a new solution to this but so far I have not seen anything. Other than moving over to the Samsung Knox suite that does appear to have this functionality. So for now I have been using this script to stop the updates. "writesecureprofstring DeviceFeature BlockOsUpgrade 1" Up until now, this solution has been working, however, if any changes are made to profiles assigned to the devices the fix is undone requiring me to send the script again. If this is not caught, then the device is left vulnerable for the automatic updates to start downloading. Once they are downloaded we have to factory reset the phone in order to avoid it asking to start the update every day. Any ideas why this is happening? I am not making any changes to the feature control, even moving devices between groups will reset the OS upgrade block. At device enrollment, I have also set a task scheduler to send the script but this seems to be ignored, not sure why this is but it means enrollment has 1 extra manual step. I have considered are using a task scheduler to send the feature control script every couple of minutes but this seems like overkill and I would rather a cleaner solution. Does anyone know of any other workarounds? Thanks in advance
Hi everyone, Currently in SOTI Mobicontrol we have default setting for Update Schedule, usually it's every 2 hours, and everytime the device check in, it will looking for update and do Locate device location. I was wondering if the device location when doing check-in can be shown to us? For now i just can check the log and see that "device located" Is there a way to see the location? Thanks & regards, Randy Saputra
We are migrating from wince devices to android. And the browser we are using in the wince device is behaving different comparing to soti surf. In the webpage there are multiple input txt lines. The end user has to fill this in with nrs.In the win ce browser: the user types and when the field is full of characters the cursor moves to the next field and the user can keep typing.In Soti surf: the user types and when the field is full he can't type anymore and has to select or tab to the next field.Is there a way to configure soti surf so that the user does not have to manualy tab or select the next field? The page consists of a lot of input fields and it would add a lot of extra work for the end users.
Hello, I want to update the Memor K with the newest Android Update. I found the intent: intent:#Intent;component=com.datalogic.systemupdate/com.datalogic.systemupdate.SystemUpgradeService;i.action=2;S.path=/sdcard/MemorK_Update.zip;i.reset=0;i.force_update=0;end; But this intent didn't work. The Device show me a that the activity couldn't be found. I created the intent in the Lockdown. Can someone help me in this case? Best Regards Simon
Hello everyone, I have a problem when enrolling a Samsung A02 device, I have tried to enroll using the AFW and QR CODE methods but the results are still the same, namely ELM status pending, I have tried sending the reset_elm_license script but it doesn't work, Is there another way to solve this problem?
Good afternoon, We have several Zebra TC56s/TC57s that run either Android OS Version 7.1.2 or 8.1.0. Between all of them, I see several different DataWedge versions. I tried looking it up online but I cannot seem to find what determines what DataWedge version is running on these different devices or how to force update them. Is this something I can do manually or is there some sort of process I can perform to get these on the same version? These are Android Plus devices. Device Android OS and DataWedge combinations TC57 - Android 8.1.0 - DataWedge 7.4.44 TC57 - Android 8.1.0 - DataWedge 7.2.5 TC56 - Android 8.1.0 - DataWedge 7.0.4 TC56 - Android 7.1.2 - DataWedge 6.8.50 TC56 - Android 7.1.2 - DataWedge 6.8.54 Thank you!
Hello, I have a Samsung phone that is pin locked from an ex employee. when attempting to perform a manual factory reset, the option is not available on the list in recovery mode on the device. Is this something that gets altered by the Mobicontrol console for Samsung devices. when you select the prevent factory reset option in device profile? the device cannot connect to the server for me to perform any script commands. Samsung Galaxy X Cover Pro Android Enterprise Zero touch enrollment Work managed device with Managed google play account Console version 15.2.3.1033, cloud based. I have been told by support that this is a Samsung issue. I'm asking for a second opinion because other android devices I have in production have that option on the list. Any help is appreciated. Seth Spears
Hi all, I'm trying to figure out how to set the font and display size on an Android device through scripting. Seen many topics here about scripting but didn't found what I was looking for. First try was to enable watchsettings through script => Script command is not supported by device Second attempt was to check the android API, but get a bit lost. Anyone experience of setting the font/display size by scripting for an Android 10 telephone? (Agent version 14.5 build 1011 - MDM API = Advanced Android Plus 1.0, Android Plus 1.16, Work managed device, RC+)
Hello all, its there possibility how to quickly switch languague/keyboard languague on some Zebra TC56/57 devices with android 8?
I'm looking to find the proper scripting syntax to set the text on a Zebra TC52 lock screen to be the Device ID. This can be manually set in Settings > Display > Advanced > Lock Screen > Add text on lock screen. I've checked through various documentation and found the "deviceOwnerLockScreenInfo" value in the Android API, but haven't found a way to set this through SOTI. I've tried using the "watchsettings on" script, but it is not supported by the device according to logs. Any input would be greatly appreciated! Device: Zebra TC52 OS: Android 10 Agent: 14.5.1.1074 MX: 10.4.0.18
Hi, I have an issue where the built-in app Google keeps crashing on Zebra TC26 terminals running Android 10. As far as I can figure out, the package name is: com.google.android.googlequicksearchbox So I found out that clearing the storage and clearing the cache and then rebooting the device solves the issue. I have a few hundred of these devices with this error, so I need to do it by script. Preferrably schedule it once every day. Tried this command from SOTI MobiControl, but it seemed it did nothing: wipeapplication com.google.android.googlequicksearchbox How can I do this? Regards Jarl
We have to integrate some Android 10 and 11 solutions to our environment. There are some solutions which parameters we would like to set by MC console. Some of this parameter demand information that is available by MACROS as %IMEI% or by custom data. I could not find a way to create a .ini file or .xml file in the device that could receive such values, but we may see the information reaches the device, because in the lock down menu it shows as passed. Is there a way to an app request to MC agent a custom attribute or values such IMEI ? Is there a way, by script ou rule, to write a file, which content includes the IMEI and Custom:Data? Up to now, my solution has been to create a filesync rule and, by its post sync script, rename it to the %IMEI%.xxx (%IMEI% could be any macro I want to share, including custom attributes or custom data) The application in the device searchs for the .xxx file and by checking its name finds what would be the content. Other way was to pass it by send intent command, but I could not find how to do it in the lockdown launchers. If there were a way to the app inquire directly to the MC agent, it would be better.
Hello, I have several Zebra devices (TC20, TC25, TC26 ...), for which I have created different profiles (Android Enterprise) in Kiosk mode (Lockdown). In all of them, I install Datawedge and the configuration profile, using a package The thing is, I can't get the profile to copy correctly to the location I want, so that it self-applies. Routes: (Image1) Source: D:\_SOTI_\DEVICES\PDAS\TC25\Configs\Datawedge\dwprofile_TC25.dbTarget: /enterprise/device/settings/datawedge/autoimport/datawedge.db or Target: %sdcard%/Android/data/com.symbol.datawedge/files I can't get this file to be copied to the specified destination! I also tried to perform a rule and it does not transfer to the desired location either. (Image2) Thanks ■------------ Hola, Tengo varios dispositivos Zebra (TC20, TC25, TC26...), para los que he creado diferentes perfiles (Android Enterprise) en modo Kiosco (Lockdown). En todos ellos, instalo Datawedge y el perfil de configuración, mediante un package La cuestión es que no puedo hacer que el perfil se copie correctamente a la ubicación que yo deseo, para que se autoaplique. Rutas: (Image1)Source: D:\_SOTI_\DEVICES\PDAS\TC25\Configs\Datawedge\dwprofile_TC25.dbTarget: /enterprise/device/settings/datawedge/autoimport/datawedge.db or Target: %sdcard%/Android/data/com.symbol.datawedge/filesNo consigo que este fichero se copie en el destino indicado!También intenté realizar una regla y tampoco se transfiere a la ubicación deseada. (Image2) Gracias! ___________________//______________________ Image1 Image2
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