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Hi, during Android enterprise enrollment and it stuck on pendrin actions (google account , competing configuration for your work profile) does there any way to bypass it>
I have a few flavors of Android KitKAT 4.4 Android 8 android 10 I have server that is currently sha1 cert, android 10 needs sha2 I will install sha2 cert on Wed on our server will KITKAT 4.4 and Android 8 work with sha2? I was told it would Thanks Larry
Hi, I have 2 different registration codes one for 38 devices and one for 36 devices is it possible to add both in one server or not to have total 74 devices, if yes could you tell me the needed steps. thanks.
Hello, for enrolling new android devices, does the internet access for the device is required for enroll it or it can be done with only connection to SOTI server (on-premises) also does the internet access for the server is needed?
Hi, i unable to enroll windows device (running windows 10), i created the add device rule with LDAP and follow the steps in windows sitting for "Enroll only in device management". does there any troubleshooting steps to identify where is the problem? the device is Zebra VC80. thanks.
Hi, We have added a button to our lockdown that opens a web link in chrome. the command for the button is intent:<URL>#Intent;action=android.intent.action.VIEW;end this works as expected and opens the correct URL. the user has to log in to the webpage which they can do fine. The issue is that the website isnt very good and the logout doesn't log them out fully. If you go back to the lockdown screen and then click the button again then you browse to the link but the website still thinks you are logged in so bypasses the login screen and then falls over because the session has timed out. the only way i can clear is to delete the browser cache and data. This isnt ideal for the end user. The end user cannot close the browser either. also when they go back into chrome it opens another tab so you end up with lots of tabs. we have added another button to the lockdown called logout that runs a script on the device with kill_application com.android.chrome wipeapplication com.android.chrome the kill works but then has an effect on the device where when you press on the screen, the device thinks you have pressed elsewhere on the screen the wipe does not seen to do anything We are using honeywell EDA51 with work profiles in mobicontrol. any help much appreciated thanks gareth
Hello, we work with mobicontrol on version 14.4.9 1034 since several weeks now. We used zebra device TC75X under android 7 enrolled android + all works fine since the migration but i receive a call yesturday about some device (10 exactly) who wouldn't be connected ! It's stange, because on console i see the device is connected -> image connected if i made a remote connexion on it -> no problem on these 10 devices .. But if i go to the log and make a search for one week. I notice since for today example i have no log ! but i can make a remote connexion on it ... Also if i select a device, go to device details i see : last agent connect time -> 4 days ago !!!! all others device (+ 800) has the date of today , just these 10 devices meet problem ... but, i repeat i can make remote connexion on the device ... For me, there are connected , It's so strange ... Also, agent mobicontrol is updated any idea about what i can do for discover what s happen ? thanks for all
Hey Guys, actually I'm developing a new lockdown Template which listens to json-Files on the Filesystem to show certain Apps in the lockdown or not. Everything is working so far, but I have to serve all the App-Icons to the device manually, even for installed applications.Does anyone knows how to target the App-Icon within the Lockdown as a path, e.g. /system/package/app1/appicon.png ?How does the SOTI-Magic works within the Lockdown? There are only Placeholders like <img src="<MCExeIcon4>" onerror="this.style.display='none'" /> but works as charme. How does the MCExeIcon4 get's converted to the App-Icon? Thank you!
hey, I have a smaal issue with profiles, when i go to profile and i want to assign it to a specifically device from the list (under group), i get always the next error: ERROR The server could not complete your request. An internal server error occurred. is there something that can i do to fix this issue. i tryed to use many browsers but it didn't help yet. thank you for you help.
this is not so much a soti question as a general Android Zebra question but I know people here probably have run into this Are OS upgrades and security updates included when you purchase zebra devices after the first 90 days or does one need to buy a plan they sell to get further security and or OS upgrades
We have older devices on Ver15 and communicate using sha1 certs Now we have newer devices Android 10 that need sha2 certs Soti says I need a second server that uses same database on 1st server but uses the sha2 certs So I built a server2 but can't connect to server's one database without turning off the firewalls which I don't want to do can someone point me on what ports I need open for the second server to connect to the first server's database
Hi, Does Zebra VC80 running windows 10 considered modern windows or classic windows device when creating add device rule.
Hi, I have Soti mobicontrol on premises v 15.2, I want to enroll Zebra MC9300 device running android 8.1. Which agent and plugin version can I use?
Hi Everyone, I am trying to add an item to the lockdown to launch into the settings>app>storage screen on a Zebra device, TC75x. However, every time I try to run identify_activity, it is showing me: Current activity name: com.android.settings/.SubSettings. That is too generic for the lockdown to navigate to the correct location. All of my devices are in the field so I was wondering if anyone has previously done this and had the package name already. If not, do you know of a script that would clear the cache instead of the data? I have only seen the wipeapplication script. Enrollment Method: Enterprise Model: TC75X OS: 8.1.0 Patch Level: 2019-02-01
Hi, A client of ours is having problems with MobiControl, they have a few new Zebra TC26 (I think) with Android 10 installed. He was able to control them remotely without any problem, but suddenly the Remote Control button is no longer visible for those devices. Note that the MDM plugin is installed and is a part of the profile on the devices. Regards, Daníel
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