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if not, what broswer besides IE can I use and lockdown using soti
Hello, in our Company we are using Zebra TC52 with Android10. Now i want to integrate a Testdevice in our Mobicontrol15 Environment. Somebody know which is the correct Agent? I tried all Zebra Agents in different Versions. After Installation I get the prompt: The Version of SotiMC is not comaptible withe the device". When I install really old Versions I dont get the Error, but the App closes directly after the start.Is here a solution?Thanks in advance!
Hello, we've installed SOTI v15.2 and we've enrolled two devices: one as an Android Enterprise Work Profile and the other one as an Android Enterprise Work Managed. In the device list, we get the Bluetooth MAC Adress as "Unknown" for both of the devices. If we enrolled one of this devices as Android+ device, the BT MAC Address is known. Can Android Enterprise know the BT MAC Address. We understand that as a Device Owner you have access to this information. Does anyone know anything about this? Thanks in advance. Cheers!
Is there an API that I can use to view what groups have rights to a profile and also update the security rights? I have a need to add a new user group and need to add it to 700+ profiles. Would really like not to have to touch each profile to update the permissions.
Good Morning. I am wondering if there is any way to add features to the Settings Manager. Currently we have a Kiosk on our devices that limit what the user can see/access. One of the things that has came up is needing to print off the android tablet using WiFi-Direct. We are in a specific situation where our DOT truck drivers use tablets connected to a backseat data plan in order to capture driving logs and what not. They are needing to use their tablets to create bills of ladings and print them, all while being connected to the truck's PCG backseat data plan. Unfortunately, we cannot connect a printer or any other devices to that source of WiFi. the solution i have found is to use WiFi Direct via the tablet settings while in admin mode. These settings are not available to the user. I can Connect the printer and put the tablet back in Kiosk mode, but once the internet or printer disconnects, i am needing to go into admin mode and set it all up again. I think it would be easier to have access to Wifi-Direct through the Settings manager. Is this Possible? below is a screenshot of the setting i am needing.
Hi I have a question. I want to do backup of lockdown template. Where could I find all html files? Mobicontrol v15.2.3
Im trying to force my Android devices to auto update using the following script set with a scheduled task In the log I get the error Custom log (missing ; before statement (Auto Update OS.js#1)) My Auto Update OS.js is just writeprivateprofstring SystemUpdatePolicy SystemUpdatePolicy 1apply SystemUpdatePolicy If I open send script on a device,select JavaScript and send the same script above I get the same error. If I select legacy I get the notifications. Script was sent to device (writeprivateprofstring SystemUpdatePolicy SystemUpdatePolicy 1 apply SystemUpdatePolicy Feature is not supported (SystemUpdatePolicy) So my question is do I have to set the script to legacy somehow to make it work on a scheduled task? And is it actually supported? I have tried on Android device versions 7 and 8.1 running SOTI agent 14.4.1
Hello, im hoping i can get some help. My mobile fleet users of 50 iphones (not on MDM) are about to be rolled out with Samsung phones on SOTI. I wanted to know is there an easy way to get their contacts from the iphone across to the new samsung device? either via an app, or another way? These users have several hundred customer contacts on the iphones and dont want to have to manually add them to the samsung device. Thanks in advance for any suggestions.
Aloha is there any way to re-connect a device to the deployment server using scripts? I tried connect, and connect -f and had no success. Is there something i need to do on the device to execute this scripts? Thank you in advance.
We have a package to complete a Windows Modern enrolment using Certificates. The package work 100% on at least two computers in two locations. When we run it on a new Dell laptop the process appears to run successfully but when you look under the Account for the user it shows that error message not the MDM. Any ideas? Andy
I was investigating why it is not possible to locate our Zebra MC33 devices and I opened the location settings on the device when the following message appears: As soon as I click agree on this message I'm able to locate the devices with the MobiControl console. It seems that it is not possible to disagree to this (the message just reappears) and the message must be accepted each time the device is started or the location is switched on. Does someone know if and how it's possible to permanently agree to this consent so that we can locate our devices?
Hi I have some Application Catalog rules for our devices. But I'm having this strange error. Our Samsung tablets can see other devices application catalogs, but not its own. The Mobicontrol app catalog works fine and all the apps are installed due to mandatory installation. Its the "M3M4 Tek Tablets Alle" that should be showing up
Is it possible to find out which devices have not yet installed a newly created or updated profile?
Hi I have an issue, as i am testing a new device on our SOTI Mobicontrol platform. The app, the deployment of packages and all is good, but when the app comes up asking for battery optimizations, the app just vanished and places itself in the background and then you would need to click the app again, so that it comes up asking for battery optimizations. it's like you can just see the text box for 1-2sec with "disallow" and "allow" battery optimizations?? the device is in lockdown-mode in Android plus (classic). This is the log from the device: 2020-12-08 13:43:05.681|main|D|AP|[net.soti.mobicontrol.lockdown.kiosk.v.b:62] Launch a package: my.app.something.production activity: | 2020-12-08 13:43:05.879|single-core-scheduled|D|AP|[BlacklistChecker][isBlocked] component: ComponentInfo{my.app.something.production/my.app.something.LoginActivity} is allowed settings component: true| this is me allowing the permissions on the device (i guess) 2020-12-08 13:43:07.220|single-core-scheduled|D|AP|[BlacklistChecker][isBlocked] component: ComponentInfo{com.android.settings/com.android.settings.fuelgauge.RequestIgnoreBatteryOptimizations} is allowed settings component: false| This part is the optimization 2020-12-08 13:43:07.221|single-core-scheduled|D|AP|[PollActivitiesTask][processTask] blocked: ComponentInfo{com.android.settings/com.android.settings.fuelgauge.RequestIgnoreBatteryOptimizations}| Anyone know what [BlacklistChecker] is on agent ? is there a wildcard i can use in app run control maybe? Can this be fixed by using sendintent? as its the app asking Ignore Battery Optimization.
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