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When using StageNow xml Config scripts in packages I sometimes get this error:Script command is not supported by device (xmlconfig) Sometimes I don't get this error and it processes correctly. Most of the time when I get the error the changes still go into effect so the XMLCONFIG must be processed. Other times it does not and I have to remove and re-add the package to get the StageNow profile to take. Is there a reason this is happening? It works most of the time, but there is no good way for me to know when it doesn't work and I get devices out in the field that are not fully setup. My package has a simple TimeZone (Clock) setting from StageNow, and the script command is "mxconfig /sdcard/TimeZone_Eastern.xml". The devices are Zebra TC70X and they are running Agent version 13.7.0.1031 on the devices.
Hello, Is it possible to set a host name with Stage Now and then display it as a device name during staging in SOTI?We tried using StageNow (via the HostManager) to set the hostname, but that did not work. Any Idea?
Dear all, Deploying SM with StageNow on Android 7.X passed fine. Through the same process It cannot work on Android 8.x (Oreo)On my device :" This device agent is incompatible with your device."It seems to be clear, but I have no choice for the agent.In the Android tab on SOTI website, when I download the apk file, I cannot select the version.Is a new release will comme near ?Is there something you can provide me ?Thanks in advance !
Hi, I would be interested in learning more about the role of the Zebra StageNow app when a device is enrolled using the afw#mobicontrol method. One of our clients has been using StageNow to configure their Zebra TC20 devices, and are now evaluating Soti MobiControl. The StageNow app seems to become disabled when the devices are reset and enrolled, i.e. StageNow is visible in the app list but is labelled as "stagenow not installed for this user". Is this a behaviour which is by design? I.e. once a device has been enrolled into Soti MobiControl, should you not use the StageNow app? Should we try to enable the StageNow app using enable_system_app (if so, what is the bundle ID?), or should we look into other methods? Regards, Daníel
Hello all we work with mobicontrol on version -> 13.3.3454 On device zebra tc75x under android 6 we have the client on version -> 13.3.2.1014 After an audit about security, we need to make some operation on ALL devices. For example, I need to suppress the lock screen to NONE. Actually all device has the lock screen to SWIPE. For to do that, I have create a rule. This rule create a folder and download a xml file from the server to the device and after execute an stage now script as this: mxconfig /sdcard/DisableLockScreen/DisableLockScreen.xml in the xml file I have this well, yesturday i have schedule this rule for execute after 10 PM into 115 devices. but, on 25 devices it's not ok the screen lock hasn't change... On mobicontrol log i have just error log: custom log (mxonfig - XML parsing failed (sdcard/disableLockScreen/DisableLockScreen.xml).) I've check on device and the file is well present and these device were connect at this hour -> 10 pm Ok, for 25 devices i can do that manually. But next week i need to do the same operation on 600 devices .. anyone has an idea about what's happen, perhpas my procedure isn't good or ... Any idea are welcome thanks for your time
Hello, I created a profile with StageNow importing some PersonalDictionary items to the device. I tested the profile by using the StageNow App and the entries are present on the device. So I created a package for the device with the exported MDM XML file and a Post-Install script running "execute_shell mxconfig /sdcard/import.xml" The content of the XML is: <wap-provisioningdoc> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="3" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="umpunktion" /> <parmname="Shortcut"value="up" /> </characteristic> <characteristicversion="6.3"type="PersonalDictionary"> <parmname="Action"value="1" /> <parmname="UseCurrentLocale"value="0" /> <parmname="Locale"value="de" /> <parmname="AddWord"value="links nach rechts" /> <parmname="Shortcut"value="lr" /> </characteristic> </wap-provisioningdoc> But it doesn't work. The package was successfully installed on the device, but the entries are missing. Device Zebra TC51-HC with the latest Android 7.1.2 and Soti agent 13.6. Any suggestions how to import the words and shortcuts using the xml file? best regards Oliver
I'm trying to install 2 OS updates on my Zebra TC51 devices running Android 6.0.1 I used StageNow to get the xml file to accomplish that task. On some of my devices I get the following error when trying to execute the mxconfig command on the device after the package got downloaded: 2018-07-25 16:42:27.836|pool-1-thread-1|D|AP|[LegacyScriptExecutor][execute]script command: mxconfig - begin|2018-07-25 16:42:27.836|pool-1-thread-1|D|AP|[ZebraXmlStageCommand][execute] xmlPath: /sdcard/TC51_OS_Update_MX6.3.xml|2018-07-25 16:42:27.839|pool-1-thread-1|D|AP|[ZebraXmlStageCommand][execute] (/sdcard/TC51_OS_Update_MX6.3.xml) Response: <wap-provisioningdoc><characteristic-error type="Permission Error" desc="MxFrameworkService: [net.soti.mobicontrol.motorola.shared:10130] is NOT allowed to access MX Framework!"></characteristic-error></wap-provisioningdoc>|2018-07-25 16:42:27.839|pool-1-thread-1|D|AP|[ZebraXmlStageCommand][execute] (/sdcard/TC51_OS_Update_MX6.3.xml) Process xml successful|2018-07-25 16:42:27.839|pool-1-thread-1|D|AP|[LegacyScriptExecutor][execute]script command: mxconfig [/sdcard/TC51_OS_Update_MX6.3.xml], result: ScriptResult{description='OK', resultType=OK} The installation of the package gets reportet as successful back to the MobiControl server but the OS update never took place. Sometimes a restart of the device fixes this permission error. Does anybody know where I need to change permission settings or what could cause this error? Thank you! Regards, Michael
I'm using a Zebra TC75x device. I created an mxconfig file using the Stage Now app (sets the screen timeout setting) and exported the xml file for MDM. I took the xml file and created a package with MCStudio. The file is placed in /sdcard/Download/ and the package has a post-install script that runs the command "mxconfig /sdcard/Download/<filename>.xml. I put the package in a profile and assigned the profile to the device. After doing so, I check the logs for the device and see that the package and profile both log as installed. However, I also see an error log that says "Custom log (Mxconfig -/storage/emulated/0/\Download\<filename>.xml was not found.)". Now, the settings that were part of the xml file were applied successfully (screen timeout and lock screen). So my question is why does it show the error log even though the settings were applied successfully?
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