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Why on mobile devices xiaomi can only Remote View but not Remote Control, and when I remote, the device screen displays "Request to remote view this device" without having to connect silently as a number of other devices. Thanks
Hello, On our Android Enterprise managed devices (8.1) when remote controlling a device, we only see the Mobicontrol services under Application Manager Tool. See below. On our Android + devices we can manage and force close any apps but not here. Anyone know why? Thanks!
I have an issue where we have implemented Enterprise on the XCOVER4s and via QR code enabled all the on board apps via enterprise. All good, However i wanted to use the content library as there are certain things that our remote workers need extra information on when they are in the field. It all deployed fine and the documents have been downloaded to the device but none of them will open even though we have the google PDF reader installed and set to default. You click the button and nothing happens. Unlock the device......go to the Mobicontrol app --->Content Library.......Open..........work fine Lock it back up..............docs wont open Any Ideas?
Hi All, I have been trying to roll out some APN settings for new sim cards to zebra tc57 and tc75 devices. Profile installs fine, no errors on logs but when going into the device APN settings the new APN settings arent present. Soti v14.4 and all devices are android enterprise builds. Also updated latest zebra plug in and made no difference. Any ideas?
Hello, we have mobicontrol in version v 13 0 34 54 we used many zebra TC75X on android 7 with client mobicontrol on version 13 6 0 1476. Each time we install an app the user need to ACCEPT permission ... I would like to automate this, i've find in doc of mobicontrol the script for android + : afw_set_permission_policy grant I've include this inside the package builder (pre install script), add my apk inside. add package inside a profile and add profile to a device. But each time the permission appear on screen and user need to ACCEPT ... If I look inside the log of mobicontrol i have this entry: Script command is not supported by device (afw_set_permission_grant_state) Must i update the client or ? Anyone can tell me how i can automate this because we have many device ? thanks for your time
Is it possible to send an intent from my application to execute a SOTI script? Either running a SOTI script file which I have sent to the device with FileSync or sending a command to MobiControl (e.g. reboot). There are certain actions my app does not have permission to do but would be easy to achieve with a SOTI script. However, I need to do these actions conditionally from within my app such as executing an APK. Based on the other forum post below, it is possible to launch a SOTI script from a shortcut on the lockdown. However, is it possible to launch a SOTI script from my application via an intent to MobiControl? Android : Launch-able SOTI Script shortcut on SOTI Lockdown Thanks.
We are on V15.1.2.1035. I have 2 different flavors of Zebra VC80x's out there. Android Plus on OS 7.1.2. Devices work fine and automatically check in every couple of minutes. I also have Android Enterprise on version 7.1.2 and 8.1. Neither of these will check in at all unless we perform a reboot or manually connect it on the agent. In the AE device details, I notice Android Identity says Account Activation Pending and not sure if this is why or not. Anyone have any suggestions where to look. My goal is for these to act like the Android Plus units and check in every couple of minutes. Agent versions (7.1.2 - 14.2.1.1083 & 8.1 - 14.3.1) Thank you
Hi, Not sure if anyone running into the same thing. All of our iPhones have DEP enabled. According to Apple, with iOS 13+, during the initial start up, after scanning the "animation", the next page should be the "direct transfer" (https://support.apple.com/en-ca/HT210216). However, I have replaced 2 new iPhones but could not get this to come up, no matter what I tried. Google searches didn't give me any luck. I wonder if it is because of the DEP, just like Samsung Knox that prevents the convenient Smart Switch app? Any inputs are greatly appreciated. Thank you much!
How to connect Azure and enrollment Windows device, I am doing it but it seems I made a mistake or missed some steps, this is what i did:- Register Azure -> Tạo Azure Active Directory- Create Enterprise Application (MobiControl) -> Add User- Create Client secrets in Certificates & secrets.- Copy some of the information from Azure to MobiControl: Azure Tenant Name, Azure Tenant ID, Metadata Endpoint Address, Application Name, Client Secret. Sorry I'm not good at English. Thanks all!
Hi all We are currently testing a Honeywell CT40 for a possible deployment. Is it normal that when we enroll android devices as enterprise managed, there's several system apps that disappear ? (i.e: camera, gallery ...) Now we have to retrieve the exact bundle ID and install the apk Any inputs ? Thanks,
My company is showing up as Test Company and I can't change it. Is there a reason for that?
Hello, looking to install an app update, and I was wondering if there was a script that could allow installation from unknown sources to allow the install, then run a script post install to shut it back off? Android+ LG G7
Every time we connect to MobiControl application we get an error saying the site is unsecure. It says the Security Certificate was not issued by an trusted certificate authority. We can still get around this but it is annoying. How do we fix this problem?
I have set up the phones for work managed but for some reason the google chrome app has gone, but we are still stuck with the google app im trying to have the phones only use soti surf but the google app allows them to browse the internet, how do you get rid of this?
I have enrolled the devices, but put the sim card in after enrolling due to swap rounds, this inst showing the number on the system now, is there anyway to fix this? It just says phone number - unknown
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