Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    How to launch a configuration for Outlook Mail & Calendar app for iOS? Solved Locked

    Is it possible to launch the app with a config to turn the Focused Inbox and signature off?   Can the Application Configuration be used to make setting changes within iOS versions of any app?  If not through the App Configuration, is there a way to control settings of iOS apps?  

    iOS
    6 years ago
  • 0 votes 1 answer

    Create script for updates Raspberry

    Hello, I would like to create a script or package that i can send to linux devices to do updates. i am hoping to use  sudo apt full-upgrade and send it from mobicontrol console.

    Linux
    6 years ago
  • 0 votes 3 answers

    How to config time zone.

    Version Information 15.0.1.1181   how to config time zone default is GMT+00.

    Android
    6 years ago
  • 0 votes 3 answers

    Lockdown access to shared files Solved

    Hi all, We are running a cloud instance of Mobicontrol v14 managing Android+ device with Lockdown screen and no individual authentication. We want to have a repository of instructional/training materials available to the users to reference. The Content Library would be ideal but giving access to the Mobicontrol GUI would give users access to unenroll the device which discounts that. We've looked at using Google Drive but this opens up the ability to delete files / change account settings. If SOTI Hub linked in to Content Library then that would be a good option ... but it doesn't. Has anyone achieved what we're looking to do with no need for authentication but is still secure. Cheers, Dave

    Android
    6 years ago
  • 0 votes 3 answers

    Unable to open PDF documents within Android Enterprise Lock Down

    Hello, In our trial system of MobiControl – our Samsung A50 devices are unable to open a PDF document from within the Lock Down. The Lockdown instruction is: “File:///%sdcard%/Tacho Do's + Don'ts.pdf”. However this is not opening the file. We have another application on the device (A bespoke Memo application) that opens a different set of PDF documents – and these are opening successfully, so it is just the PDF documents that we are attempting to open directly from the lock down. The PDF Viewer is OneDrive - and this has been allowed through the LockDown profile. And if I revoke the Lock Down profile the PDf documents in question do open through the OneDrive application. In our existing LIVE solution – our Samsung A50 devices are able to open the PDF documents from the lock down successfully (using the same Lockdown template and instructions). Has anybody had a similar issue, or any suggestions on how I may resolve this. Thanks, ECM VDS

    Android
    6 years ago
  • 0 votes 2 answers

    RESTAPI - Find out profileid

    Hi, does anybody know how i will find out the profile reference ID in this section here?

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    API Search for Custom Attributes Solved Locked

    I am trying to search for devices using the REST API. Searching for things like  DeviceId, MACAddress, and Model are pretty straight forward. Howerver I don't understand how to search for CustomAttributes. The API Reference shows:  The custom attribute I want to search for looks like this: I was thinking it should look like this, but it doesn't work: CustomAttributes=[{'Name'}:{'Assigned Site Number'},{'Value'}:{'209'}] Does Any have an example of what my filter parameter should look like?

    SOTI MobiControl
    6 years ago
  • 0 votes 1 answer

    Amazon Fire 7 - Agent not compatible

    Trying to enroll some Amazon Fire 7 (2019) tablets into Mobicontrol, however the "Amazon" agents both install but error out afterwords saying they are not compatible. Is there a compatible agent for these devices?

    Android
    6 years ago
  • 0 votes 6 answers

    Windows Modern vs. Windows Classic

    Hello, I've been tasked with researching/implenting Windows 10 machines in our SOTI environement. I see in the choices for Windows machines that there are 2 different tabs - Windows Classic and Windows Modern. What are the differences between the two of these? Does one offer better ways to configure/manage above the other?

    Windows
    6 years ago
  • 0 votes 2 answers

    Unable to load Zebra Power Precision software for both Nougat and Oreo devices as Soti MobiControl says it's a duplicate package? Solved Locked

    Hi folks, Got a couple of Android devices, one Nougat, one Oreo. The Zebra Power Precision client is available at the same version level 2.3.1 but as different APK's depending on if they are for an Oreo or a Nougat client. If I try and upload the Nougat version, I get the following error as it clashes with the Oreo version I've already uploaded: - https://drive.google.com/open?id=1Hw5NYMGEeXEyWXasPUS3RNLSoxmu1qTh How do I host versions for both platforms? Kind regards, Jon

    Android
    6 years ago
  • 0 votes 25 answers

    Staging Samsung Devices Solved

    Hi there, we'll use devices from other manufacturers than Zebra too. So i got a Samsung A50 with Android 9. We passed the Google-Settingsmanager with the minimum of settings to made (no Google account; we don't need it for now; no Wifi Settings etc.). We installed the mobicontrol APK on the device and scanned the barcode from Mobicontrol Stage. Then we get the error, that the wireless settings are not able to be set. Mobicontrol got all permissions we're able to give in the App-Tab on device. Mobicontrol is set as deviceadministration App too. But no chance to get the wireless settings set. Is there something we can do or must we set it manually everytime? The device is asking for connection to ELM, do we really need this or is there a way to use it without ELM?

    Android
    6 years ago
  • 0 votes 2 answers

    Error install package still pending

    my mobicontrol can't install package status show pending install. Please help me. How to update my profile

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    Launch MobiControl agent via script Solved

    Hello, Could someone please tell me how to launch the MobiControl agent via script ? I try this : sendintent -a "intent:#Intent;action=android.intent.action.MAIN;category=android.intent.category.LAUNCHER;component=net.soti.mobicontrol.coppernic;end" But as you can see bellow, the system requires manual action (and I want to launch the script on 1000+ Android+ devices) : Many thanks for your help !

    Android Scripting
    6 years ago
  • 0 votes 3 answers

    Device Renaming with PowerShell API

    I have been reading through these forums and finding a lot of help regarding API request. So far I'm able to request my API token via PS and use it for device management!   I'm fairly new to using API calls in PS and I can't seem to get around renaming a device.  I' almost certain the issue is with how I'm using the -Body portion of the PS code.  Here is what I have so far: #ALLOWS USER INPUT OF DEVICE NAME [void][Reflection.Assembly]::LoadWithPartialName('Microsoft.VisualBasic') $title = 'Device Rename'$msg = 'Enter New Device Name:'$Input = [Microsoft.VisualBasic.Interaction]::InputBox($msg, $title) $Header2 = @{}$Header2["Authorization"] = "Bearer " + $Token try{$response2 = Invoke-restmethod -ContentType "application/json" -Uri https://$MCFQDN/mobicontrol/api/devices/$DevID/actions -Method POST -Headers $Header2 -Body {\"Action\": \"Rename\",\"Name\" : \"$Input\"} }catch{$($_.Exception.Message)} As stated, I think the -Body section is where I'm failing, not sure how to convert the curl request to a body in PowerShell. Greatly appreciate any help!

    Windows
    6 years ago
  • 0 votes 6 answers

    Unable to uninstall Application from TC72 (homegrown in this case) while logged in as MobiControl Administrator

    Hello Community, I am unable to uninstall our homegrown applications locally from the TC72 even after the required feature control options have been set and executed. Feature Control options I have enabled: Disable Managed App Uninstallation Disable Installation from Unknown Sources Disable App Management YES I have already configured Authentication password and am logging in as Administrator locally on TC72.   Still cannot uninstall application, receiving the below: NO I am not able to click "Deactivate this device admin app" locally as it is grayed out/not available. Note that I have recently started working with the TC72 in an Android+ environment (50+ TC70 devices).  The agent is Work-Managed Mode. Mobicontrol Version 13.3.0.3851  The TC72 is by default Android Enterprise therefore YES I have already installed the Agent Plug-In via Android for Work Profile in order to achieve compatibility... Another avenue here- I do know that I have the ability to simply remove the application via the MobiControl console but I find it hard to believe this is the only method.  I DO NOT want to create unnecessary user accounts just to allow Developers the ability to freely, manually install and remove applications when testing.  We need to achieve this locally at the device under the Admin account. Everything else works as Admin, including Developer Mode except for uninstalling. UN-ENROLLING the device temporarily will not work.  It's a Catch 22 - the device must be enrolled in order to even utilize the Admin login (Feature Control Profile).  Factory Resetting the device is not an option in this scenario as that defeats the purpose of troubleshooting and testing. Any further insight/suggestions on getting this to work?  Maybe I am missing something simple.  Again the issue here is simply achieving the ability to uninstall the application locally while logged in as Mobicontrol Admin. Thank you for your time

    Android
    6 years ago

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