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Hello everybody, I have been trying to find a good way for setting up multiple WiFis on my Lenovo tabM7 devices running Android 9. We have around 90 Stores, each store is using its own WiFi (different SSID, different key etc.). I obviously have to put in the WiFi information on each device before it gets send out to the store during the initial enrollment and setup of the device in our main office. Each store has its different device group inside MobiControl. It can't really be best practice to use 90+ Profiles with different WiFi settings and assign them to each device? Thanks!
I am needing to install an application on a series of Windows 10 devices. All my devices are enrolled using Windows Desktop enrollment. The installer needs to be ran as administrator in order to run properly. We are finding that when we push the package to our test devices, the application gets installed using standard user permissions and thus does not install correctly. We have attempted marking the installer to require administrator as well as creating a shortcut with run as administrator marked for the package to execute instead. What would be the best method to forcing a package to run as administrator on our Windows devices?
Good Afternoon, i have enrolled a Samsung device with Android Enterprise. i created a test Android for work profile and configured a kiosk "lockdown" screen. there is 2 apps available in the Managed Google Play store that we need to push out the devices. I have created a rule and added the apps to the rule. after several minutes of creating the rule and assigning it to my device, the application catalog still is not showing me the apps. am i doing something wrong? I thought with android enterprise you could install apps from the managed google play store? please let me know if you need any device or version details i will be happy to provide it at your request. thanks in advance!
I am trying to enroll my device onto the Soti MobiControl on an IoS device. I have successfully installed the enrollment profile but when it comes to enrolling the device I get the attached error. Any ideas on what is going wrong?
I have searched the forum and I know that there are issues with Android Enterprise disabling auto rotate. I haven't seen any new posts so i thought I would ask. Is there any way in Soti or StageNow that you can disable auto rotate with Android Enterprise?
Can anyone provide me with some guidance in configuring SOTI Hub pls? Running MobiControl Version: 14.4.2.1307 with SOTI Hub App Version 14.3.0 Build 24 on Android. I'm trying to connect to our internal SharePoint 2016 On-prem content. My repositories appear as folders but I can only see the mandatory fetched files, which I can't download and I keep getting 'the corresponding repository is not authenticated' messages. Having exhausted all the documentation I can find, I feel I have everything set up correctly but when I run SOTI Hub I get the following ( my steps in this order): Launch SOTI Hub Logging in... Message: Mandatory file sync failed. View event log for details App loads showing greyed out Collated Data Folder & My Files | Select Collated Data Select Collated Data Message: Logging in Folders for each repository alias appear. Select a folder Message: Alert. The corresponding repository is not authenticated. Please login Click OK - Loading Can view mandatory files - select a file Message: Alert. The corresponding repository is not authenticated. Please login. Click OK - loading filename downloading failed. Event log shows: Unable to connect to repository 'repo name' The content repositories in my SOTI Hub configuration are set with credentials with full access to SharePoint and as I can navigate into the repositories and see the fetched files I'm assuming the authentication issue isn't with the content repository configuration settings. I'm therefore wondering if it's to do with SharePoint being internal and not published to the web. I've installed ERG to see if this will route the requests successfully but when I select use Enterprise Resource Gateway and my ERG I get the same errors. When I check my ERG via the MobiControl web console there's nothing in the log window so I'm guessing this isn't configured correctly. I've run out of ideas so if anyone has successfully managed what I'm trying I'd be extremely grateful for some assistance. Many thanks
I have followed the steps to enroll an apple BYOD device but get the following error when I try to connect using the url on the apple device. Including setting up the apple push notification service and setting up the rule appropriately. "Your device is not authorized to enroll using the specified enrollment details" Could you please tell me what I might be doing wrong
I am unable to remove IDP User groups that have been added to my cloud tenant. The delete button is not available like it is with local user accounts that have been created. What am I missing?
We use the lockdown mode on 99% of our Android Enterprise devices (mostly Samsung Tab A's like the SM-T295) and part of our lockdown solution is to block the expansion of the notification bar. The problem i have is that if someone gets a text for example, the only notification they get is on the lockscreen when you unlock the device. Once the device is unlocked and on the lockdown mode there is no visual reminder that they have a notification. Is there a way of getting 'badge app icons' to show on the lockdown mode if the user gets a notification? (i.e. a little number 1 appears over the Messages app if they have an unread message)
Hello all, we work with soti mobicontrol in version v13.3.0.3454. We have a lot of devices under zebra tc75x android 6 enrolled with android + and mobicontrol client in version -> 13.3.2.1014 Well, I upgrade my device to android 7 but before to start the upgrade (stage now + rule) I uninstall all the app. After Upgrade and reboot device I re install the app (sygic nav / soti surf / …) but I need to accept PERMISSION .. I know I can install apk in silent mode with zebra stage now and a rule of mobicontrol that's work fine. But I've meet some problem when I do this on a large number of device … Perhpas some others solutions exists ? thanks a lot for your suggestions
Hi guys, In our environment we are using Soti MobiControl 14.4.2.1307 and updated the Android agent via the global settings and Manage Android Agents and Plugins. We are using the Zebra Android Agent. The last few weeks this was working fine. Now we installed a new deployment server in a DMZ so we got two deployment servers. Now if I try to update the Android agent again, there is always an error message shown in the browser. I want to ask if anyone has an idea why this error occurs. I guess it's ehter a temporarily probem with the Soti Update Servers or the new server in the DMZ isn't able to contact the servers above, so the update keeps failing because of the Firewall settings. Any guesses? Thank you for your help. Stefan
Hi community I am looking to have a script that will run daily at 1am and delete files older than 90 days from a specific folder. Filenames are set as below: XXXXXX_YYYYMMDDhhmmss_WWWWW.png XXXXXX and WWWWW are constant names YYYY is year MM is month DD is day hh is hours mm is minutes ss is seconds Is there a way to achieve the above ? Thanks for your help Alex
Hi all... I can get mobicontrol stage to download my agent to the mc55 windows mobile/ce device but it cannot connect to the ds. Seems to install fine. Connects once because I can see in the webconsole. I've determined that it isn't downloading the mcsetup.ini file that goes along with the agent file. I did notice that the mcsetup.ini file has the [MCCAs] CA1=308202D43082023..... Any ideas here? Is this a limitation for these older sha-1 scanners?
I have a few questions that I found my own solutions to. How can I mark my own answers as the solution? thanks.
Have a strange situation where a certain user account cannot see any profiles that are assigned to a device. For instance, a device has 3 profiles assigned to it and when this particular user selects the profile drop-down there are no profiles listed. When the user account was originally created, the user was not having this issue so it has appeared randomly at some point after being created. The permissions are being applied to these users from a group, and the rest of the users in the group are not having this issue. The issue actually happened a while back and I just created a new user for him which worked for a while but now it's exhibiting the same issues. Has anyone seen this or have any thoughts to resolve? Happens on multiple browsers and also different computers so do not believe it's some kind of caching issues. Thanks
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