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We just received some (motorola Model MC67NA windowsCE/mobile 6.5) mc55x mobile devices from zebra. They also use Soti. The agent installs fine after uninstalling their agent through Remove Programs and deleting leftover files in the \Application folder. The issue is that my agent cannot connect to our deploy server. I can open the Soti MobiControl | Menu | Configuration | Servers | Select server | Test ...says cannot send data to server. I don't have a screenshot yet. My assumption is that another companies agent is interfering..??... I do have other scanners that the agent works fine with. Any ideas? Thoughts?
Hi, there is a way on Android Enterprise in kiosk mode to block statusbar expansion, but keep notification icons still in statusbar or expand statusbar without settings icons (Marked in red)? Thanks Thomas
Hey guys I occasionally need to apply shared preferences to some android apps, and it would be great to do it via script. I have some set (see link here) and tried to update them with a script command: writeprivateprofstring <myAppName> BaseURI http://api.myAppDomain.com:8044/Api Essentially I am trying to keep 100 people from having to go in and adjust settings as the API endpoint URL has changed. This does not seem to touch those settings. Has anyone done it?
We are installing HCL Verse (https://play.google.com/store/apps/details?id=com.lotus.sync.traveler&hl=de) on Android 9 devices using the managed Play Store. After the app is configured and opened, the following message appears: "This action is disabled by MobiControl" I can confirm the message and the App works, but its annoying, because the message appears each time the app is opened. How can I find out which action is disabled and enable it?
I'm having trouble enrolling device into Windows Modern via bulk certificate enrollment. I have successfully created my client and root certificates and applied them to the Windows provisioning package with Windows Configuration Designer. From here I was able to successfully join a freshly imaged device to the Windows Modern environment. The issue I'm facing is enrolling a device that I already have enrolled in Windows Classic. When I install the provisioning package the device is created in my target folder for Windows Modern displaying as Offline and the original Windows Classic device remains and stays online as if nothing changed. So now I have 2 of the same devices showing, where I would think the Windows Modern Provisioning would overwrite the Windows Classic and retain the same device name.
Hey there, I am trying to move some devices to a new install of Mobicontrol on a different server. I have a new SSL cert in place and have had some success enrolling new Android+ devices to it. I had some keep giving me "Connection to server failed, an error occurred during the process". I was able to get some devices to work moving between servers if I choose the remove certificates when unenrolling. However, a customer site cannot re-enroll their devices without this error. I have a ticket open but wanted to see if others were able to freely move devices around servers as I think should be allowed. I wonder if it is a certificate issue? Also, it seems like if I enroll with one server I am locked in, and try to enroll elsewhere and get this error. Now I cannot enroll devices from the new server back to the old: 2019-10-29 14:06:59,714 (0x00001da8) [INFO] MessageQueue::<AddWorkerThread>b__49_0() [328] New worker started2019-10-29 14:07:10,633 (0x000012f8) [INFO] MessageProtocolHandler::<Start>b__33_0() [ 31] PulseChecker enter: Send: False, Check: True, Memory: 120382192, ThreadPool: 32767, 999, Queue: 0, Workers: 202019-10-29 14:07:10,633 (0x000012f8) [INFO] MessageProtocolHandler::<Start>b__33_0() [ 31] PulseChecker exit: Total: 28, Connected: 4, Dropped: 0, Retried: 0, finished in 0 ms2019-10-29 14:07:26,998 (0x00000e8c) [INFO] Client::Accept() < 75> Comm.Client.2042: Accepted a new connection from [::ffff:173.162.166.161]:26610.2019-10-29 14:07:27,154 (0x00002b94) [INFO] <OnReceived>d__44::MoveNext() <210> Comm.Client.2042: Client [::ffff:173.162.166.161]:26610 authenticated. Cipher: Aes256/2562019-10-29 14:07:27,295 (0x000030fc) [ERROR] CCommDeploymentSrvWorker::OnInstallStatusMsg() OnInstallStatus: Error 2 getting device info, connection 2042, device 87f4230b56ef7bdc2019-10-29 14:07:27,420 (0x00002fbc) [ERROR] <OnReceived>d__44::MoveNext() <405> Comm.Client.2042: Connection with [::ffff:173.162.166.161]:26610 has been reset.2019-10-29 14:07:27,420 (0x00002fbc) [INFO] MessageQueue::AddNewWorker() <405> MQ: Queue length 1, total threads 20, waiting threads 0, adding 1.2019-10-29 14:07:27,420 (0x00002e88) [INFO] MessageQueue::<AddWorkerThread>b__49_0() [403] New worker started Support is talking about doing a factory reset, which is a big issue for my distributed machines.
I am trying to get location services set up on my TC70x devices. They are running Android 8.1.0 with Android Enterprise. I have set Location Accuracy to Battery Saver in Feature Control. After I deployed this to my test devices I got this pop-up: On one device I clicked "Agree" and the location tab SOTI was able to immediately locate the device. On another device I did not click anything, and later clicked Disagree and for both SOTI was unable to locate the device. Is there a way for me to turn on this setting remotely with a script or something? I cannot rely on users to click Agree on all the devices. Thank you!
Is there any guidance on which devices agents are supported on which server versions? Or, are the agents built with backwards compatibility with older server versions? I couldn't really finding anything in the release notes. I have some new Android 9.0 devices coming in and I want to put an agent on there that supports that OS version but also wanted to make sure the device agent is supported against my server version, 13.4.0.4167. For example, I want to ensure the latest Android OEM specific agent for Samsung is supported on my server version. Thanks
Hi All, I am attempted to add a Manage Google Play Application to an Application Catalog but am getting the following error, I cannot find any information regarding this. Any help would be appreciated!
Hello, Is it possible through StageNow's HostMgr settings to put a variable value that could be the name of the SOTI terminal? Is there another way to apply% HOSTNAME% automatically and dynamically? Thank you in advance, Romain BOSSARD
We have activated Activity Suppression lockdown so that the status bar can be shown on screen. However we have found that doing this causes the Wi-Fi Settings option we have set up no longer works as the page immediately closes: launch://com.android.settings/com.android.settings.wifi.WifiSettings We're not able to use the Wi-Fi settings app to set Wi-Fi due to the issues here: https://discussions.soti.net/thread/android-enterprise-lockdown-wi-fi-scan-does-not-work/ Is there any way to display the status bar without activity suppression or is there a way to allow this settings page to remain open with activity suppression enabled?
Hey , When ever I am running this to retrieve the data I am always empty value. Can some one please let me know If I am missing any parameters. This is the response I am getting. Even though the status is 200 , I am getting empty data. Can some one please help me on this. Thank you.
how can we do a Android Entreprise Enrolment of a Zebra TC56 device which is under android 8, knowing that the on premise soti-mobiControl platform is offline
Hello, We need the assigned device name (StageNow - Hostname) in a txt file. About ADB it is possible but unfortunately not over SOTI. Does someone has any idea? We would like to use the file to enter the host Name automatically. best regards Marco
We are using Android Enterprise and locking down the phones to a lock screen with one app and a button to the Wi-Fi settings. How would a user go about connecting to a public Wi-Fi that requires a log in screen in browser? Is there any workaround to allow access to just that page when needed? I've not tested yet but assume this page would just fail to open.
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