Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 9 answers

    Getting Update-File from Network Solved Locked

    Hi there, maybe someone has made this already and can say me if its possible before i spend many time to test it. We have many Device (Zebra TC51) and they're all in different Networklocations. So if we want to Update them, there would be a really massive data traffic for the server and the local Networks. The idea is, to send the update to a PC, which is in the specified Networklocation and the device download the updatefile from this pc. So the traffic would be only one time (server to pc, which will be made with another tool) and not for every device in the locations. Is this possible for the filesync rule?

    Android
    6 years ago
  • 0 votes 1 answer

    looking for an example to make an api call using javascript

    I have been trying to make an api call but I have been stuck on CORS. as it is not fetching me the required data. I would appreciate of some can give me a syntax.

    SOTI MobiControl
    6 years ago
  • 0 votes 3 answers

    Command to reinstall profile-deployed APK only

    We deploy a homegrown APK along with a few configuration files in a profile created using MC Studio. In order for the device to be set up for first use, a series of events takes place within the app that updates a configuration file. Our development team is wanting to know if we can simply reinstall an APK while leaving the stored files untouched. I have found it possible using ADB: https://developer.android.com/studio/command-line/adb#pm Does SOTI support ADB commands or is there a way to accomplish this? I tried searching the forum for an answer but wasn't able to find anything substantial. SOTI v14.2 Android Plus devices

    Android
    6 years ago
  • 0 votes 3 answers

    instalation status is "uninstalled" even if app is installed on AE devices

    Instalation status is "uninstalled" even if app is installed on devices and devices has already check-in many times. We were wating for 2,3days but it is still "uninstalled". How can I reflect device's actual installation status?

    Android
    6 years ago
  • 0 votes 1 answer

    Disable the selection of emojis in the Keyboard

    Hi, i am trying to disable the emoji selection in the keyboard.The background of the request is that this option is not desired when entering the password. Is there a possibility to suppress this option in the keyboard?

    Android
    6 years ago
  • 0 votes 2 answers

    profile assigned to device group

    i'm a newbie in soti, how do i find what profile is assigned to a device group? when i move a device from one group to another the device goes into lock down once it checks in in the 2nd group...

    Windows
    6 years ago
  • 0 votes 5 answers

    Problem with an update

    I have updated a package within the same profile and when deploying it, gives me an error file i/o error in every device except in the device that have installed android 9. Could you tell me what I can do and how to fix this error. Agent device version: 13.7.3 soti: 13.4.0.5389

    Android
    6 years ago
  • 0 votes 2 answers

    Application Catalog - Windows Modern

    When applying a catalog rule to deploy a Modern Enterprise Application, there is a checkbox to "Provision the application for all users of a device". I cannot get this to install the app for Any users. The log and Application tab of the device show the app as "Provisioned", but it is not installed. If this box is left unchecked, it seems to install to the user who is logged in on the computer.  MobiControl Version 14.4.3.1153

    Windows
    6 years ago
  • 0 votes 2 answers

    cannot install package by using self service option untill checkin

    Question Is it possible to install package immdiately when an user tap install button on the devices?How can we install private apps by user timing? Procedure 1.Enroll device as AE2.Apply a profile which has package as self service to a device group3.Tap Mobicontrol Agent on device lockdown screen,and open profile status4.Tap install button 5.It becomes pending status and not completed by next checkin Comment 1.We changed checkin schedule from 1/24hours to 1/30minutes temporary,but we don't want to do this treatment nexttime because it increases server load.We want to know why it isn't started to install package immediately after device manipulation untill checkin. 2.It is impossible to use App Catalog Rules for private app because our customer has not Gsuit Accoount,and,App Catalog also needs to checkin for installation and takes 2 or 3 days untill delivery apps. Alternative 1.Using FileSync for distribution app and embedding installing script on lockdown. <Server information>================================================-MC version:13.4.0.5276-server environment:SaaS================================================<Device information>================================================-Agent version: 13.6.0.1662, etc.-For Android A + or AE: AE

    Android
    6 years ago
  • 0 votes 1 answer

    MobiControl Stage "Enter Values for Device"

    MobiControl Server Version 14.4.2.1307. Device is a Symbol/Motorola MC92NO. I have printed a barcode setup sheet and using MobiControl Stage. Most devices connect with no problem. A couple ask for "Enter Values for Device" during the setup process. I am not sure what values that it wants.

    Windows
    6 years ago
  • 0 votes 3 answers

    push a android update over the air to device/ Best practices?

    What is the easiest way to push a Android OS update to a device over the air?  Script? please let me know what everyone has used.

    Android
    6 years ago
  • 0 votes 3 answers

    OEMConfig Application Catalog Rule

    Hi! Is there anyone who have gotten OEMConfig (Zebra) to work in the Application Catalog Rule with managed google play store.From what I understand you should be able to add a config to the application when it is installed onto the devices? Like for example Google Chrome which also supports "Managed Configuration"

    Android
    6 years ago
  • 0 votes 13 answers

    Initial wifi connection using StageNow barcode process

    Hello, I am trying to put together a staging process using part of StageNow and then primarily MobiControl for Zebra MC9300 Android devices.  I plan to have devices delivered to end users direct from vendor without a configuration applied.  The intention is to provide them with documentation on how to get the device connected to wifi and our MobiControl server where they can then contact our HD to have appropriate application configurations applied.  My only real issue is getting the device on wifi the way I want.  I want to be able to have the end user scan a StageNow barcode to connect the device to our wifi network.  However, that is not an option from the factory default state as StageNow is not running. The only option I see is manually adding a wifi network once beginning the setup from factory default setup. Does anyone know of a way to apply wifi config with a scanned bar code prior to beginning the initial setup?  Devices are running Android 8.1.

    Android
    6 years ago
  • 0 votes 3 answers

    Mobicontrol admin : strange behavior ...

    Hello all, we work with mobicontrol in version v13.3.0.3454. We have a lot of device zebra tc75x under android 6 and 7 (+- 700 devices). Server -> window server 2012 R2 -> has 14 gigas of ram / 64 bit OS / 2 processor Since several days; i've noticed since each time i assign a profile to the device , the profile isn't assign ! I try to assign again, or right select retry profile installation , or reboot device ...and often the profile is installed BUT after several try ... I work here since two years without problem about assign profile in first try. Anyone has an idea about this situation or suggestion some check or ? Because, it's very strange and very stress when we plan a assign profile automatically during the night ... Here is it a copy of a screen shot and of course the assign button has been clicked several time and devices reboot also. Thanks for your help guys

    Android
    6 years ago
  • 0 votes 3 answers

    Disable Wi-Fi on Zebra TC77 without disconnecting the Agent

    Hi I'm trying to disable Wi-Fi on a Zebra TC77 (Device owner) with this script setradioenable wifi 0. It works, however it also disconnects the MobilControl agent and the cellular connection which I'm trying to use. And this makes it impossible to re-connect when the device is i another Country. The same script setradioenable wifi 0 sent to a TC75 (Device admin) gives me the wanted result and I still have connection to the device in MobiControl, so that I'm able to enable Wi-Fi again if needed. I did try to switch the sim cards between the devices without any luck. MobiControl version: 14.3.4 TC77 OEM 01-21-18.00-OG-U00-STD TC75 OEM 02-10-02-LG-00-A So I'm wondering if I'm doing it all wrong here ? Best regards Allan

    Android
    6 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond New

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze New

    New contributors starting their journey. Should have more than 250 points.