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Hello, how can I send to CE6 device regset command wit multistring value please? I have to replace static DNS Entry wit new IPs. I've tried regset [HKEY_LOCAL_MACHINE\Comm\SDCCF10G1\Parms\TcpIp\DNS "MULTI_SZ"=hex(7):31,00,30,00,2e,00,31,00,33,00,34,00,2e,00,30,00,2e,00,31,00,7b,00,\ 00,00,31,00,30,00,2e,00,31,00,33,00,34,00,2e,00,30,00,2e,00,31,00,33,00,00,\ 00,00,00 or regset HKEY_LOCAL_MACHINE\Comm\SDCCF10G1\Parms\TcpIp\DNS MULTI_SZ:"11.11.11.11 11.11.11.12" but the syntax is obviously wrong and I am not going any further. Many Tanks! Best regards Michal
We have recently found that we are unable to factory reset any devices enrolled within our Android Enterprise enrollment if they offline within Mobicontrol and have an unknown password / passcode set. Prior to the introduction of AE we were able to get the devices password / passcode incorrect a set number of times before it initiated a factory reset of the device. We have the same configuration set within our device profiles, but after the set number of incorrect passwords / passcodes are entered its simply loops round to locking us out for say 30 seconds and then requests for the password / passcode again. Has anyone else experienced this? We've logged it with our support partner but they have advised its the agent version installed on the phones, this affects every single device we have enrolled within AE (variety of agent versions) and we can only factory reset the device IF its online within our MobiControl portal? We have "Disabled Factory" reset within the feature control for all devices, which was also present prior to AE and we also have "Maximum number of failed password attempts before device wipe" set to 8, which was also the same prior to AE. Please help guys.
Has anyone managed to get OneLogin established as an IdP? I'm just trying to get it so I can manually assign users to devices at this point, not use it for console login, but I can't seem to find any logging or error messages. Using cloud instance of MobiControl and feel like my hand is tied behind my back since the user interface doesn't provide any notice of success or failure.
I'm trying to enroll Zebra MC33 devices to an on-premise MobiControl. The devices are connected to a network without internet accesss. Enrollment fails with error message regarding SSL Handshake. I have ticked the "Enroll on SafetyNet Attestation Failure" in the add-devices rule. Any idea ?
Good morning, I have applicated the kiosk mode on the Zebra TC25 device and I have Disable Status Bar Expansion. In this mode I have see that I when launch my app that I authorized in Device Control, the touch in top right point don't work. When the Status Bar Expansion was enable the issue wasn't present. Why this problem? Thank you in advanced. Best regards.
Hello, I have a problem with Symbol WT41N0. (Windows Mobile/CE) Device is enrolled in SOTI Mobicontrol 14.4.3.1153. After cold restart with 1, 9 and power button device loose time settings and reset them to 2012. In this case there is no connection to soti server. Connection can be done if we set time to corect date and year. How we can avoid this? We have set up remote time synchronization thru SOTI agent from SOTI Server/ Time server but result was the same. How we can save correct time after restart to be sure that device can connect to SOTI server? Best: Milen
Hello, i would like to run command prompt with special arguments cause i need the user to run a batch-file. Direct linking the batch file in the kiosk just offers the user to save or start the batch, but i want it to execute directly. Packaging the batch as executable isnt working either. In the Help Section there is info on giving parameter to an executable: So my resolution was to run batch via this linked in the lockdown: C:\Windows\SysWOW64\cmd.exe,/c "c:\batch.bat" But it just opens command prompt. Does anyone has a bit of experience with the windows lockdown?
Hi Team, First time poster here, although I've been floating around the forums benefiting from the shared wisdom posted here for the last few months. I've run into a dead end with this particular issue, and i'm hoping i can get some advice on how to proceed. We've run into an issue recently that seems to only affect Android 9 devices on the Android Enterprise configuration. The lock screen (when you first unlock the phone before swiping to unlock, or entering a PIN etc) doesn't seem to display notifications of any kind We've noticed that when the device is in lockdown mode, we can't see any notifications at all on the lock screen, in fact in order to see the notifications, we need to enter administrator mode, or send the "lockdown off" script via MobiControl. Some of our sites rely on system-generated messages sent to mobiles to give the staff instructions on where to check, and which routes to take etc. When i take a look into the settings of the device, i can see that under the lock screen portion, the Notifications button is set to disabled, and is greyed out i.e. cannot be adjusted. Again, as this only affects Android 9 devices on Android Enterprise, i'm baffled at what i can do to resolve this. ! Some points on our configuration ! #: Lockdown config: Activity Suppression enabled. Disable Status Bar Expansion Enabled. Using Device Control. #: Feature Control: Redact Notifications is not ticked. Disable all notifications is not ticked. Disable all system UI is ticked, although this didn't seem to have any effect on this problem either way. #: We use the MobiControl Stage Programmer app with NFC for smartphones, and the QR Code for tablets. #: Android Plus covers 80% of our fleet, with 20% of Enterprise devices distributed in the last 3 months. #: I've configured the devices to land in a blank folder with no payloads, and once they are enrolled and ready, i'll manually drag the device into a folder with a profile targeted to said folder, which will push the profile/payloads. #: We use the J5 Pro (Android 8.1), Galaxy A20 (9.0) and the Galaxy Tab a 2017 (8.1). If the guard misses a message, this can be a massive compliance issue, so unless the guard keeps their device open on the SMS app, there's a good chance they'll miss it. Has anyone else run into this issue before? Any assistance of advice provided would be sincerely appreciated. Thanking you in advance, Joell
Hello! I am trying to place configuration XML to persistent storage of our devices. Created a package, assigned it to profile. Package contains XML file and pre install script copy "\DataCollectionService.xml" "\Storage\IPSM\honeywell\persist\" I can not understand what need i use as a source path. Can anyone help with this issue?
We have just recently upgraded MobiControl from 14.2 to 14.4. After the upgrade, some users reported that were getting below error when trying to remote to devices. Anyone knows what could be the issue?
Hello, can anyone confirm this issue with their environment? When selecting Devices in the dashboard using shift or control, the selection is getting reset / lost when devices in the specific group did a check-in etc. Is this supposed to happen, so you dont miss "crucial" information? On my point of view this is just plain annoying when you try to manual select some devices to do a check-in etc. or run a script. Version: 14.43
Hello, I see a strange behavior on a SkorpioX4 with WEV7.0. I have a profile which copies a couple of files to the device and initiates a lockdown for a application I copy with the profile. On windows CE everything works as expected. On WEC the lockdown starts immediately but the files are not copied to the device (installation pending) and the device freezes. If I split the profile into one copying the files to the device and one making the lockdown it works if I enable the second profile later manually. So it looks like a timing issue here. I was wondering if a filter for the lockdown profile might help but I cannot find the syntax for the filter installed applications. I tried "\myfolder\myapp.exe" (were my app is located) but it seems that this does not work - the profile is not installed on the device. Any ideas ? Thanks Christian
Hello, I am trying to upgrade an app on multiple devices. The devices I am using are Honeywell CN80s running Android 8.1.0. I need to know how to purchase in app purchases. Every time I try to upgrade the app I get an error saying "An error occurred while purchasing. Unable to process purchase. Please, check your internet connection and try again later." The internet is fine on the handheld. Any help would be much appreciated! Thank you,
Hello, is there a way to send ADB scripts to a device via the management console ? Thank you
Hi, We are going to change to a new corporate standard Wifi for all mobile devices. I have been able to create a new profile for the new Wifi network (Add profile -> add -> connectivity-> Wifi) But when i assign this profile to a device group, it only adds the new Wifi network to the scanners (and not connect to them). So my question is, how can i manage the scanners to also connect to the new Wifi? And also if possible, forget the old Wifi. [Soti Mobicontrol version 14.1.4.1693, Agent: 13.7.0 Build 1031, Android Scanners]
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