No Matches Found!
Try with a different search term
No Matches Found!
Try with a different search term
There's a new home for Articles. Find Articles on Our Product Support Page.
Hi All, We created a pofile with a package included. The app is installed fine. The user does uninstall the application but Soti does not recognise this and application is not forced again to be installed. Is there an option to let Soti Evaluate and if something is missing will be pushed agaian to device? Can''t seem to find this setting in the management tool. Thx Patrikc
Hi Is there a script or a setting to Enforce 24-hour time format on a range of Samsung devices on Android+? all devices are Android OS 6+
We are currenty testing deploying iOS Applications to our managed iOS devices within MobiControl. We are not enrolled in the Apple DEP program and our iOS devices are enrolled into MobiControl unsupervised. We therefore assign a profile to our iOS devices with a default web clip to access the Application Catalog. Any applications can then be downloaded and installed from there via the relevant Application Catalog Rule. We have enrolled two test devices for this scenario, an iPhone and an iPad. On the iPhone, we successfully deployed a Profile containing the App Catalog web clip and was able to install applications from there. However, on the iPad, even though the same Profile is assigned to this device, the profile remains at "Pending Installation" status and will not install the default App Catalog web clip from this Profile. Has anyone had this issue before where iOS profiles are stuck at "Pending Installation" status? Are there any agent or server side logs I can view to see why this profile is not installing?
I am very new to SOTI and am looking for the steps I need to do to set up Kiosk more for specific handhelds in a folder. We are using Honeywell CN80's with android 7.1.1. I'm not sure if I need to download a specific package in order to do this. Any help would be much appreciated!
hi, is it possible to create an file sync rule by using an http share etc. ?? if not is it planned to implement it in the future because in my company we do not use unc shares in the future. thx mark
Hello, I've seen a few threads regarding this over the past few years but nothing very recent. Basically, we need to move our SOTI Mobicontrol installation from an aging server to a newer VM. We are currently running Version: 14.1.8.1064. We primarily use Android+ devices but also some Windows Desktop Classic devices. From documentation I've found online, I need to add in our new server as a secondary deployment server to SOTI's administration settings, which I've done. Once this propagates to our devices, we can switch to the new installation of SOTI. Is this correct, and am I missing any steps? Thank you!
Trying to build a device agent for a windows mobile 6 device and when i look in the manager it doesnt allow a cab file to be downloaded anympre.. as well as when i look in the help it states that .exe is not supported in windows mobile 5 and 6.. what can be done here?
SOTI MC 13.4.0.4822 Zebra TC77HL - Agent Version 13.7.3 Build 1045 Android Updated to Android 8.1.0 When I start the Settingsmanager on the TC77 Device I receive following Message: "The application has not been configured yet. Please try again later or contact yout IT Administrator for further information." On the SOTI.NET WebSite there is a description for "Configuring the Settings Manager App Using an XML Configuration File" With the Shell on the device I chage to the folder 1:\data\data\net.soti.mobicontrol.androidwork\app_exposed\ now I have to use a Script to apply the configuration "Use the following script command to apply the Settings Manager configurations to the device: sendinfo net.soti.settingsmanager.RECEIVE_COMMAND import_config </CONFIG_FILE_NAME> . " My Settingsmanager.xml is on %sdcard% What is the correct command? What is the correct Path. Because I created a FILE Sync Rule to push the XML in the folder. 1:\data\data\net.soti.mobicontrol.androidwork\app_exposed\ But still not working.
If we create a rule in the application catalog. The user will see the application on the android device in the list of available, but must install it by click on the app. I can not find an option like force install. Is there any way to force the application to install without user action? Thx Patrick
One of my supervisors in the field has reported that workers are getting past the lockdown kiosk by constantly hitting the recent apps button on the device. He claims that they have been able to get into areas that allow them to make phone calls and send text messages. I have been able to duplication the problem partially. When "pounding recent apps button" I have gotten an app that was in the background to stay in the foreground. While I am still skeptical about the functions they have reported getting into, I am still researching. If the Kiosk can be bypassed this easily, then it is not much good. Thoughts? Server: 14.1.2.1937 Agent 13.6.0.1662 Device: Zebra TC77 Management Method: AEDO
If Attributes are assigned as opposed retrieved from from the devie, how come does the device have to check-in in order for the attribute values to show up in the Device Grid? I have a number of "offline" devices that I want to assign attributes to and then be able to report off of those attributes. The Attribute property is visible when I look at the device level but the value in the grid of devices is "unknown". Devices: Android Enterprise Server Version 14.1.2 Agent: 13.6.0.1662
Hi Everyone, We just recently started rolling out iPhone for our organization. Currently testing our first device. We have the Apple business program account setup, device assigned, enrolled via the link; had another issue whereby I had to skip the initial remote management after factory reset. The issue at present is the app App Catalog opens in Safari and the link doesn't work. The VPP apps that I have setup as Mandatory does install correctly, both MobiControl and Waze app were installed automatically. The preview shows up fine but the App Catalog doesn't work. please see below. thanks
Dear SOTI Community, Is the process describe here it's still available : https://discussions.soti.net/thread/automatically-import-contacts-from-a-vcf-file/ If yes, I would like to get the contact_import.apk that is mentioned. Wher can I get it. If there is another type of process to import contact, I'll be pleased to hear about this as well. Current SOTI version used : 13.4.0.5290 OS : Android 7 Cheers, Victor
Hi, I can't connect with Legacy remote control. This problem exists in server operating systems. No problem with client operating systems. Problem signature: Problem Event Name: APPCRASH Application Name: SotiRemoteControlLauncher.exe Application Version: 14.1.8.1000 Application Timestamp: 5b771145 Fault Module Name: KERNELBASE.dll Fault Module Version: 6.3.9600.17415 Fault Module Timestamp: 54504ade Exception Code: e0434352 Exception Offset: 00014598 OS Version: 6.3.9600.2.0.0.272.7 Locale ID: 1033 Additional Information 1: 5861 Additional Information 2: 5861822e1919d7c014bbb064c64908b2 Additional Information 3: a10f Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069 I've solved this problem by installing the following applications. vc_redist.x64.exe vc_redist.x86.exe But nothing happens when I want to connect to the mobile device. No warning and application does not open,
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.
