Need help fast? Ask Pulse AI and get instant support.

Go back to homepage

Cannot view Device Location History on Mobicontrol 14.4

JP
Jumpon, Phanthumawan
DTC Internetworking Co.,Ltd.

I'm Upgrade Mobicontrol 14.4 on my onpremise server. i cannot view Device Location History. How i can do this problem?

7 years ago
Android
ANSWERS
RC
Raymond Chan
7 years ago

Are you sure your test device has GPS hardware turned on and location data correctly reported (e.g. verified by some freeware app reading out GPS/sensor data on your device)?

If so, did you include any data collection rule to get location data at regular interval?