Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Quiet Installation Windows Modern

    hei i just enrolled my laptop (windows 10) and now i want to push app use Rule App Catalog.. i already made the Rule, and choose the msi file with command /quiet.. (i wish silent installation in my laptop).. but after assign the rule, the program (i test with Opera program) status only "installing" and it never change to installed.. Anyone facing the same problem?

    Windows
    7 years ago
  • 0 votes 4 answers

    Zebra UPL file

    Does anyone have documentation on the format of Zebra / SOTI .upl file?  I would like to do several Android patches at one time and am trying to user an .upl file. The issue I have is that I am not storing the patches on the root of the SDCARD but in /SDCARD/Patches. I am not quite sure how to correctly specify the path. Thoughts? Thanks.

    Android
    7 years ago
  • 1 votes 6 answers

    Disable Play Protect on AEDO TC52 (Oreo)

    Is there a method for disabling Play Protect beyond these two scripts? I have tried both on an AEDO TC52 and neither seem to disable Play Protect. I am running Agent version 13.7.0 Build 1031. writesecuresetting -glo package_verifier_user_consent -1writeprivateprofstring DeviceFeature DisableVerifyApps 1apply featurecontrol

    Android
    7 years ago
  • 0 votes 1 answer

    Can MobiControl be used to automatically send messages through API to Android?

    We are currently looking into the possibility of automatically sending a message to an Android device. Basically once an event occurs on our ERP system we want to send out a message to the Android device of the user that their request is ready. Is there some way to automate sending messages to users based in defined criteria? And is it possible to integrate this with an Oracle ERP system?

    Android
    7 years ago
  • 0 votes 2 answers

    Profile installation during the night ? Solved Locked

    Hello all, we work with mobicontrol on version 13.3.3454 Our device is zebra tc75x under android 6 and 7 If is possible to plan an installation of a profile at a certain time ? I would like to configure a profile for to install it a package on the monday (3 AM) for example .. Is it possible ? thanks

    Android
    7 years ago
  • 1 votes 4 answers

    Script Commands - Environmental Variable not working

    I'm new to MobiControl and to the scripts but having read the reference guide I don't think I'm making any rookie mistake, but please enlighten me! I'm trying to find out when a device (Samsung A6- SM-A600FN) is turned off and on, one rough way of doing this seems to be checking when a device gets switched to "User mode" (seems to always occur when a phone boots). There doesn't seem to be a built in way of alerting for this, so I thought maybe scripts would be a good place to start and then see if I can send an email alert or report from there. I can see the event in the log already but ideally I need some alert for this, as any occasion this occurs during the working day would be suspicious for us. Following the reference guide HERE and using the example code below return "%var1%" not "Hello World" as expected. set var1=Substring "Hi Hello World Goodbye" 4 11 showmessagebox %var1% Any advice would be much appreciated.

    Android
    7 years ago
  • 1 votes 2 answers

    DataWedge restore, SOTI

    Hi! I need help with restoring DataWedge to Factory Defaults by sending a sendintent script from MobiControl.Anyone that have achieved this with the sendintent command? for example, see below: sendintent -a "intent:#Intent;action=com.symbol.datawedge.api.ACTION;S.putExtra=com.symbol.datawedge.api.RESTORE_CONFIG;end" What am I doing wrong?

    Android
    7 years ago
  • 0 votes 4 answers

    Product activation failed Solved Locked

    Hi, We have reinstalled the soti software with the newest version on the same machine. Now the software is complaining that the key has allready been activated on another machine: Product activation failed: This registration code has already been activated on another computer. Please help. Waldo Ragole

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Admin console -> display phone number zebra tc75 ? Solved Locked

    Hell all, we work with mobicontrol in version 13.3.0.3454 Our device are zebra tc75x with android 6 and 7 enroll with android + the client mobicontrol is on version : 13.6.0.1476 I would like to get a report with the device name and the phone number. But, after have checked the column -> phone number in the admin console I've seen that this column is ALWAYS empty ... Of course, we have a sim card inside each device and it's possible to call these device -> no restriction, How I can display the phone number in the administration console ? thanks for your help

    Android
    7 years ago
  • 0 votes 5 answers

    Authorize a unique WIFI access point in Kiosk mode

    Fairly new to MobiControl and looking for some advice/suggestions around providing End Users of Kiosk mode devices, the ability to connect to a unique Wifi access points. As our devices are in Kiosk mode, the end user hasn’t got the ability to configure the device to connect to a Wifi access point. Basically the Kiosk lockdown screen overrides the ability to enter the credentials of the access point into the applicable settings window. Further to this, the environment which we operate is very much adhoc in nature. That is:• Details of the Wifi access points are not always predefined. (so pre-configuration not possible)• The number of available Wifi access points is fairly large. Background:We utilize approximately 40 Panasonic FZ-A2 tablets in fire fighting aircraft. As you can imagine, these devices are highly mobile and don’t necessarily remain in one district or region. Our primary method of connectivity is via cellular. However, whenever a devices isn’t airborne, we wish to try and utilize a local Wifi access point. Unfortunately there’s approximately 160 different access points which exist across our area of operations. To further complicate things, the Wifi access points are provided by different government organizations and/or supporting service providers. Setup:Hosted MobiControl Ver. 14.1.8.1064Panasonic FZ-A2, Android Enterprise, Agent Version 13.7.0 Build 1031, Kiosk mode enabled. Just looking for some advice on whether I’m approach this correctly and whether there would be a work around. (other than utilizing a third party application) Thanks in advance.

    Android
    7 years ago
  • 0 votes 4 answers

    Zebra TC51 not enabling network interfaces before PIN has been entered. (Android 8)

    Hi, Any suggestions as to why Zebra devices wont enable network interfaces before a PIN has been entered?  We are requiring a device PIN due to a certificate profile on the device. However when soft resetting the device, we are prompted for device pin (naturally). However the network interfaces are not enabled until the PIN has been entered, thus effectively cutting of a branch for the mobicontrol administrator. (The devices still have an administrative WPA2 network available). This is not the case for Samsung devices, they will activate interfaces to the network just fine before entering PIN. Any suggestions or workarounds?

    Android
    7 years ago
  • 0 votes 15 answers

    Zebra TC57/TC77, Android 8.1.0 Oreo GMS, black screen on remote control?

    Hello everybody, I'm encountering a problem with the remote control functionality on Zebra TC57 and Zebra TC77 devices. On our end, the remote control (both via HTML5 and the legacy downloadable plugin) shows a black screen inside the device skin. Yet if we click somewhere in that black screen, the remote control does actually work and we're able to control the device. Its screen just will not show. So if we haven't got the device itself nearby, we can't see what we're doing. Here's what we're using: MobiControl version: 14.3.1.1189 (cloud-based)Zebra TC57 and Zebra TC77Android 8.1.0, OEM version 01-13-20.00-OG-U12-STDAgent version: 13.7.0.1031 (GoogleMobiControl1370_1031.apk, DO mode)Remote control version 1.15.3.109 ("MDMPlugin_Notification" v1.0 from Zebra_Hawkeye_RC_AE_1.6.0.102.pcg) Any ideas? Thanks in advance. Cheers, Theun

    Android
    7 years ago
  • 0 votes 5 answers

    v14.3.2.1171 - Failed to load Profile Configuration data. Please try again.

    When I try to edit a profile in 14.3, I get the error "Failed to load Profile Configuration data. Please try again." It appears that the profile opens for as well. I do not like the fact that I am getting error. I saw it first on 14.3.0 and it remains on 14.3.2.1171. Does anyone know what is going on? I would like to get to 14.3, but I need to know what is going on first.

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Remote Control option Gone Solved Locked

    Hello, I have several Zebra TC56 devices and there are a few that will not allow me to remote control.  They are running remote control version 1.9.0.109.

    Android
    7 years ago
  • 0 votes 1 answer

    Set Username without LDAP

    Am I able to set the username without standing up an ldap server?

    Android
    7 years ago

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