There's a new home for Articles. Find Articles on Our Product Support Page.
I have just upgraded to MobiControl 14.3 in our Dev environment and I have question about the prompt that appears when using the Remote Control functionality. Currently our 13.4 users use a combination of the Remote Control and Remote Control (HTML5) for users who do not wish to download the browser plugin. In the 14.3 world, we are referring to the downloadable plugin as a legacy app and if the web-based option is used, SOTI Assist needs to be installed as a prerequisite. Questions: 1) Can someone from SOTI confirm if the downloadable plugin is going to be phased out? If so, any ETA on when this will happen? 2) For web-based access, is there any option to continue using this without the SOTI Assist installation? 3) For web-based access, what does this mean for existing/future device skins?
Hello everyone, I'm having problems to enroll, Windows 10, when I try to do it I have synchronization errors, here I copy some captures that I can appreciate, if anyone can give me a hand with this I thank you, excuse my English ....
I am having trouble finding if this is possible. Can airplane mode be toggled from the lockdown menu on the Androids using mobicontrol?
I haven't found any information if you can change the locale from within Soti or by sending a script. setlocale en_CA won't work so that's probably only a Android + thing.
I am looking for strategies that others are using with MobiControl for handling the installation of firmware and patches from Zebra (TC77 running Oreo and AE). How do other handle it when you could have multiple patches that need to be installed on shared devices (in a certain order at times). I am managing 6000 devices at 300+ locations in an environment where local management does does not keep an active management of devices, thus a device could be offline for several days or more. Thoughts?
Is there a way to abort a File Sync Rule in the "Before File Synchronization" script? I have a very large file that must be sent to the device. Once it is processed, I would like to delete it. I would like to down a smaller file that I could check for before the file sync and if the file exists DON'T DOWNLOAD the large file. Thoughts.
We use CT50 & CT60 and we want to push our microsoft email exchange configurations to these devices. But when i tried to add the confugurations to an Android plus profile and install the profile, i saw the device logs show "feature not supported (EXCHANGE)". In SOTI help doc it shows Active sync is not supported on Honeywell devices. So what is the alternate method we have to send email configurations to our Honeywell Android devices ? Please advise Our aim is that when the user open an email client from the device, it should ask only his user name and password and then his emails messages should be downloaded to the device from the mail server.
I use Samsung tablets with a Kiosk mode from Soti. There are some apps in this Kiosk mode. One of these Apps has a few URLs that must be accessible. There are also some fullscreen websites with Soti Surf in the Kiosk mode. If you now click on an URL from an App you will be notified that this URL is not allowed. This is a report from Soti Surf. Can I set somewhere that this URL can be visited without having to put these websites in Kiosk mode or is that not possible?
Can any one know that SSL offloading at firewall is supported by Soti MDM ???
Hi all, I am testing SOTI Mobicontrol 14.3 and testing enrolment of AE smartphones. When testing LG smartphones (K4/K8/K9), the smartphones are encrypted, factory reset or straight out of the box, they are failing to enrol with the following SOTI Agent message; "Enrollment Failed. This device is not SafetyNet compliant. Please contact your system administrator." I know I can simply tick the box to still enrol the devices but that would defeat the point of the SafetyNet feature. Has anyone else hit this yet? I will check this with SOTI later today. John.
When downloading the latest Android OEM agent you get version 13.6.0 Build 1664 (tried downloading a Zebra and Elo OEM agent). But the latest release notes are for 13.6.0 Build 1476. Are there any release notes for 13.6.0 Build 1664?
Greetings. On my SOTI server I have 30 different rules in the applications catalog. Rule 31 is applied to the devices, however in the application manager it is not displayed to download. Is there any limit on rules?
--------------- Detectar idioma Afrikáans Albanés Alemán Amárico Árabe Armenio Azerbaiyano Bengalí Bielorruso Birmano Bosnio Búlgaro Canarés Catalán Cebuano Checo Chino (simplificado) Chino (tradicional) Cingalés Coreano Corso Criollo haitiano Croata Danés Eslovaco Esloveno Español Esperanto Estonio Euskera Finés Francés Frisón occidental Gaélico escocés Galés Gallego Georgiano Griego Guyaratí Hausa Hawaiano Hebreo Hindi Hmong Húngaro Igbo Indonesio Inglés Irlandés Islandés Italiano Japonés Javanés Jemer Kazajo Kirguís Kurdo Lao Latín Letón Lituano Luxemburgués Macedonio Malayalam Malayo Malgache Maltés Maorí Maratí Mongol Neerlandés Nepalí Noruego Nyanja Panyabí Pastún Persa Polaco Portugués Rumano Ruso Samoano Serbio Shona Sindhi Somalí Sotho meridional Suajili Sueco Sundanés Tagalo Tailandés Tamil Tayiko Telugu Turco Ucraniano Urdu Uzbeko Vietnamita Xhosa Yidis Yoruba Zulú Español Greetings. I have high precision mode for GPS enabled on my devices. But these do not respond to localization requests or google maps. What is the script to activate the GPS?
Hi, We have the following problem: we have 700+ devices (M3 SM10 LTE) and some time ago we upgraded Soti Mobicontrol server from (I don't remember what version) to 14.1. Most of our devices had agent version 13.3.1. After server upgrade we are unable to upgrade agent version because is incompatible with server version. Devices with 13.3.1 don't download new packages from the server because of this and this is very important to us. These downloads must work. We manually installed on few devices the newer agent version (13.5.0 and 13.5.1) and devices downloads packages like it should. The big question is: how can we make the upgrade automatically ? Because to install this manually on each, is a pain in the *** ... Thank you in advance! Andrei
Hello, new mobicontrol install and I'm working out the best way to enroll out of the box devices (android enterprise honeywell CT60). If I manually setup with afw#mobicontrol I get the minimal set of installed applications as mentioned in links below. However it looks like the manufacturer camera app "snapdragon camera" (org.codeaurora.snapcam) is removed completely rather than just hidden (can't see it in device details application list) so cannot use the enable system app script for that bundle. If I use the Stage Programmer app to setup a QR code and scan that with an OOTB device, it enrolls and provisions, however it does not seem to hide/remove any default apps. So, I'm left wondering the best way to proceed. I like the simplicity of the Stage app, and would like to keep the OEM camera app, however there are other default core apps I would like to hide - is there a script to hide apps, or can application run control hide apps or does it just prevent launch? Mobicontrol device details indicates both devices are "work managed devices" with same agent versions but with a different outcome re. default core apps visibility/install status. Is this a bug/version issue or caused by the way I've set things up? Kind regards, Similar topics: https://discussions.soti.net/kb/why-are-some-system-applications-hidden-after-i-provision-into-work-managed-device-mode/ https://discussions.soti.net/thread/core-apps-being-removed-android-enterprise/
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.