Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 15 answers

    Failed install package File I/O error Solved

    Good morning, my install package profile failed and the error is: File I/O Why? My profile install an android apk. Web console versione is: 14.2.0.2894 Agent version is: 13.6.0 Build 1844 Device: TC25 Oreo Thank you. Best regards.

    Android
    7 years ago
  • 0 votes 9 answers

    App-Catalog Apps are getting deleted /reinstalled randomly overnight (deletePackageX). Honeywell CT60 Adroid O

    Hello, we have a new SOTI install with honeywell CT60 devices and I have provisioned 3 mandatory apps via an app catalog rule (honeywell movilizer apps and a netsuite app) for managed google play. Seemingly randomly overnight these three apps are uninstalled on a device check-in and then reinstalled at a subsequent check-in.  Unfortunately this is deleting the app data as well and we're constantly having to reconfigure the apps and re-sync all data in the mornings. I've tried: enabling kiosk on some and not others thinking that has something to do with it, Leaving some on the chargers and others separate, sometimes helps other times not (I suppose based on check-in times). Leaving the app running vs not running (still gets killed). Haven't been able to discern any pattern that can give me a consistently reproducible occurrence. Hopefully missing some obvious setting. There are no logs in the mobicontrol console for the devices other than a 'device check-in' at the same time the apps are uninstalled (nothing mentioned about app catalogs etc). The apps are not being upgraded as there have been no new recent versions, and I assume an upgrade would leave data intact. Has anyone else hit issues like this with managed google play?  Wanted to check here first before asking support. Looking at an ADB logcat from the devices at the time the apps are uninstalled,  I can see a call to deletePackageX which seems to be related to play store upgrades but in our case the apps we're using haven't had new versions a month.  The times of the removal and add are coincident with the check-in to mobicontrol. Package removal logs: 130|CT60-L0-C:/ $ logcat|grep -i '02:18'04-05 02:18:13.526  1588  1602 I ActivityManager: Force stopping com.movilizer.client.android.app.demo appid=10141 user=0: deletePackageX04-05 02:18:13.526  1588  1602 I ActivityManager: Killing 19154:com.movilizer.client.android.app.demo/u0a141 (adj 0): stop com.movilizer.client.android.app.demo04-05 02:18:13.553  1588  1602 W ActivityManager: Scheduling restart of crashed service com.movilizer.client.android.app.demo/com.movilizer.client.android.push.PushListenerService in 1000ms04-05 02:18:13.557  1588  1602 I ActivityManager: Killing 19221:com.movilizer.client.android.app.demo:foregroundService/u0a141 (adj 200): stop com.movilizer.client.android.app.demo04-05 02:18:13.558  1588  1602 W ActivityManager: Scheduling restart of crashed service com.movilizer.client.android.app.demo/com.movilizer.client.android.services.MovilizerForegroundService in 10995ms04-05 02:18:13.564  1588  1602 I ActivityManager:   Force finishing activity ActivityRecord{a0b3026 u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.app.MovilizerClientMain43 t101}04-05 02:18:13.575  1588  1602 I ActivityManager:   Force finishing activity ActivityRecord{a0b3026 u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.app.MovilizerClientMain43 t101 f}04-05 02:18:13.576  1588  1602 W ActivityManager: Duplicate finish request for ActivityRecord{a0b3026 u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.app.MovilizerClientMain43 t101 f}04-05 02:18:13.576  1588  1602 I ActivityManager:   Force stopping service ServiceRecord{6ca845b u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.services.MovilizerForegroundService}04-05 02:18:13.576  1588  1602 I ActivityManager:   Force stopping service ServiceRecord{c1c479d u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.push.PushListenerService}04-05 02:18:13.631  1588  2489 I WindowManager: WIN DEATH: Window{f3c02ae u0 com.movilizer.client.android.app.demo/com.movilizer.client.android.app.MovilizerClientMain43}04-05 02:18:13.636  1588  1609 W ActivityManager: setHasOverlayUi called on unknown pid: 1915404-05 02:18:14.128  1588  1614 I ActivityManager: Start proc 4888:com.android.defcontainer/u0a6 for service com.android.defcontainer/.DefaultContainerService04-05 02:18:14.129  1588  1614 I ActivityManager: Force stopping com.movilizer.client.android.app.demo appid=10141 user=0: pkg removed04-05 02:18:14.142  1588  1614 I ActivityManager: Force stopping com.movilizer.client.android.app.demo appid=10141 user=0: pkg removed04-05 02:18:14.157  1588  1614 D KernelUidCpuTimeReader: Removing uids 10141-1014104-05 02:18:14.199  1588  1588 I ConditionProviders: Disallowing condition provider com.movilizer.client.android.app.demo04-05 02:18:14.229  1588  2488 I ActivityManager: Start proc 4905:com.android.musicfx/u0a23 for broadcast com.android.musicfx/.Compatibility$Receiver04-05 02:18:14.339  1588  2521 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 02:18:14.340  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.instantapps.appmanagement.InstantAppRemoveMonitor04-05 02:18:14.341  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 02:18:14.341  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.photos.autobackup.PhotosAppUninstalledReceiver04-05 02:18:14.341  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 02:18:14.341  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 02:18:14.342  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 02:18:14.342  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 02:18:14.342  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver04-05 02:18:14.403  1588  2521 I ActivityManager: Start proc 4966:com.android.documentsui/u0a11 for broadcast com.android.documentsui/.PackageReceiver04-05 02:18:14.723  1588  1602 I ActivityManager: Force stopping com.netsuite.nsforandroid.app appid=10142 user=0: deletePackageX04-05 02:18:15.126  1588  1614 I ActivityManager: Force stopping com.netsuite.nsforandroid.app appid=10142 user=0: pkg removed04-05 02:18:15.134  1588  1614 I ActivityManager: Force stopping com.netsuite.nsforandroid.app appid=10142 user=0: pkg removed04-05 02:18:15.146  1588  1614 D KernelUidCpuTimeReader: Removing uids 10142-1014204-05 02:18:15.171  1588  1588 I ConditionProviders: Disallowing condition provider com.netsuite.nsforandroid.app04-05 02:18:15.238  1588  2628 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 02:18:15.238  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.instantapps.appmanagement.InstantAppRemoveMonitor04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.photos.autobackup.PhotosAppUninstalledReceiver04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 02:18:15.243  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver04-05 02:18:15.891  1588  1602 I ActivityManager: Force stopping com.movilizer.client.android.app appid=10143 user=0: deletePackageX04-05 02:18:16.295  1588  1614 I ActivityManager: Force stopping com.movilizer.client.android.app appid=10143 user=0: pkg removed04-05 02:18:16.305  1588  1614 I ActivityManager: Force stopping com.movilizer.client.android.app appid=10143 user=0: pkg removed04-05 02:18:16.360  1588  1588 I ConditionProviders: Disallowing condition provider com.movilizer.client.android.app04-05 02:18:16.362  1588  1614 D KernelUidCpuTimeReader: Removing uids 10143-1014304-05 02:18:16.389  1588  2521 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 02:18:16.389  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.instantapps.appmanagement.InstantAppRemoveMonitor04-05 02:18:16.389  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 02:18:16.389  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.photos.autobackup.PhotosAppUninstalledReceiver04-05 02:18:16.391  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 02:18:16.392  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 02:18:16.392  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 02:18:16.392  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 02:18:16.396  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_REMOVED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver04-05 02:18:23.559  1588  2353 I ActivityManager: Killing 27110:com.google.android.gms.unstable/u0a12 (adj 906): empty for 35135s04-05 02:18:23.561  1588  2353 I ActivityManager: Killing 25582:com.google.android.gms:snet/u0a12 (adj 906): empty for 43841s04-05 02:18:46.352  1588  1601 I ActivityManager: Killing 22602:android.process.acore/u0a0 (adj 906): empty for 14345s And the reinstall action at next check-in: 04-05 04:18:27.501  1588  2572 D PackageInstaller: Ignoring abandon after commit relinquished control04-05 04:18:27.583  1588  2353 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 04:18:27.584  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 04:18:27.586  1588  1588 I Telecom : DefaultDialerCache: Refreshing default dialer for user 0: now com.android.dialer: DDC.oR@AKI04-05 04:18:27.587  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.gass.chimera.PackageChangeBroadcastReceiver04-05 04:18:27.588  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 04:18:27.589  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 04:18:27.589  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.google.android.ims/.receivers.RcsAutoStartReceiver04-05 04:18:27.591  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.systemtools.autoinstall/.utils.CheckUpdateFileReceiver04-05 04:18:27.592  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 04:18:27.592  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 04:18:27.592  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to com.honeywell.tools.provisioner/.ProvisionerReceiver04-05 04:18:27.592  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app.demo flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver <snipped> 04-05 04:18:29.928  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.stats.service.DropBoxEntryAddedReceiver04-05 04:18:29.929  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 04:18:32.184  1588  1588 I Telecom : DefaultDialerCache: Refreshing default dialer for user 0: now com.android.dialer: DDC.oR@AKs04-05 04:18:32.186  1588  2666 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 04:18:32.190  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 04:18:32.190  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.gass.chimera.PackageChangeBroadcastReceiver04-05 04:18:32.191  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 04:18:32.191  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 04:18:32.191  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.google.android.ims/.receivers.RcsAutoStartReceiver04-05 04:18:32.192  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.systemtools.autoinstall/.utils.CheckUpdateFileReceiver04-05 04:18:32.192  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 04:18:32.192  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 04:18:32.194  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to com.honeywell.tools.provisioner/.ProvisionerReceiver04-05 04:18:32.195  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.netsuite.nsforandroid.app flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver<snipped>04-05 04:18:37.188  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.stats.service.DropBoxEntryAddedReceiver04-05 04:18:37.189  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.DROPBOX_ENTRY_ADDED flg=0x10 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 04:18:38.937  1588  2461 D PackageInstaller: Ignoring abandon after commit relinquished control04-05 04:18:39.036  1588  2353 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.android.vending/com.google.android.finsky.packagemanager.impl.PackageMonitorReceiverImpl$RegisteredReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.games.chimera.GamesSystemBroadcastReceiverProxy04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.gass.chimera.PackageChangeBroadcastReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.gms/.chimera.GmsIntentOperationService$PersistentTrustedReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.googlequicksearchbox/com.google.android.apps.gsa.googlequicksearchbox.GelStubAppWatcher04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.google.android.ims/.receivers.RcsAutoStartReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.systemtools.autoinstall/.utils.CheckUpdateFileReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.tools.appsconfig/.PackageChangeReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.tools.ezmenu/.EZMenuReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to com.honeywell.tools.provisioner/.ProvisionerReceiver04-05 04:18:39.037  1588  1602 W BroadcastQueue: Background execution not allowed: receiving Intent { act=android.intent.action.PACKAGE_ADDED dat=package:com.movilizer.client.android.app flg=0x4000010 (has extras) } to net.soti.mobicontrol.androidwork/net.soti.mobicontrol.broadcastreceiver.DelayedBroadcastReceiver04-05 04:18:39.060  1588  1588 I Telecom : DefaultDialerCache: Refreshing default dialer for user 0: now com.android.dialer: DDC.oR@ALQ04-05 04:18:39.231  1588  2666 D CryptdConnector: SND -> {41 cryptfs getpwtype}04-05 04:18:39.231   587   593 D VoldCryptCmdListener: cryptfs getpwtype04-05 04:18:39.233  1588  1708 D CryptdConnector: RCV <- {213 41 default}04-05 04:18:53.063  1588  1736 I SecurityLogMonitor: notify DO04-05 04:19:22.835  1588  2436 D BatteryService: Intnet.putExtra -- BatterySwapping = false04-05 04:19:22.835  1588  2436 I BatteryService: BatteryInfo ledsetting 1 level 93 status 5 health 2 mPlugType 1 mLastBatteryTemperature 30004-05 04:19:40.760  1588  2436 I ActivityManager: Start proc 6837:android.process.acore/u0a0 for content provider com.android.providers.contacts/.ContactsProvider204-05 04:19:58.398  1588  2353 D BatteryService: Intnet.putExtra -- BatterySwapping = false04-05 04:19:58.399  1588  2353 I BatteryService: BatteryInfo ledsetting 1 level 93 status 5 health 2 mPlugType 1 mLastBatteryTemperature 30004-05 06:04:13.111  1588  2436 D BatteryService: Intnet.putExtra -- BatterySwapping = false04-05 06:04:13.111  1588  2436 I BatteryService: BatteryInfo ledsetting 1 level 93 status 5 health 2 mPlugType 1 mLastBatteryTemperature 29004-05 09:04:11.326 10658 10723 I chatty  : uid=10119(net.soti.mobicontrol.androidwork) pool-7-thread-1 expire 1 line

    Android
    7 years ago
  • 0 votes 5 answers

    CT 60 Android agent enrollment

    Looking for help with CT 60 Android agent enrollment. We currently have a CT 60, and I worked with SOTI Support to enroll this device. We tried many times, only to receive an “Empty Token” error. After a month of trying, the SOTI support shared there were a few open tickets with the same problem. The SOTI support finally “injected” the agent directly into the device and going through the Android + path. The help I need now is we are planning to purchase more CT 60s with in the next month and I need info on how do I enroll the new devices?  Do I need to “inject” each device?  Do I use an "add device rule"? Mahalo (thank you) in advance.  

    Android
    7 years ago
  • 0 votes 2 answers

    Android device ID

    Good morning, is it possible get to android device ID? And view this information in the colum? Thank you. Best regards.

    Android
    7 years ago
  • 0 votes 3 answers

    Lockdown intent package activity shortcut Solved

    Hello, how to create Lockdown shortcut for other than Main package activity? for example on Zebra Devices there is DWDemo "app" that is just another activity of DataWedge but if I try to add it as "intent:#Intent;action=com.symbol.datawedge.DWDemoActivity;end" to Lockdown I get only "Activity not found" toast message.

    Android
    7 years ago
  • 0 votes 5 answers

    Managed Enterprise - EMPTY_TOKEN

    Hi, I use MobiControl 14.3.1.1189 on premise and I created an Managed Enterprise and also added this to our enrollment rule. On the device I get the pending action to add an account, but if I click on the entry, nothing happens and in the logs I can see the following message: "Error message received from device (Managed Google Play Account Status:'EMPTY_TOKEN')"

    Android
    7 years ago
  • 0 votes 2 answers

    TC25 remote control don't works Solved Locked

    Good morning, with TC25 Oreo (Zebra device) the remote control don't works. I can remote view the display, but I haven't the control. Agent version: 13.6.0 Build 1844 (GoogleMobiControl1360_1844.apk) Web Console version: 14.2.0.2894 Can you help me? Thank you. Best regards.

    Android
    7 years ago
  • 0 votes 7 answers

    Android Enterprise avoid force apk install without pop up

    I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile to install an apk. Is there any option to force apk installation without the need for user to accept installation ? thx. steve

    Android
    7 years ago
  • 0 votes 9 answers

    Feature Control does not work Solved Locked

    I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile where I need to block camera (via feature control). The camera stills not blocked despite profile has been applied to device. Any Idea ?

    Android
    7 years ago
  • 0 votes 6 answers

    Is there any script to force device to work only on 2G-3G?

                Hi, We have 700+ devices (M3 SM10LTE) and we want to force them to work only on 2G-3G bands.   Our couriers complaints that over the day the data connection (mobile data) is lost quite often and they have to restart the scanner or put it on the airplane mode. I tend to think the problem happens when the scanner switches between 3G and 4G bands and vice versa.  Can we do something to force them to work like this; a script or something? Thanks in advance!

    Android
    7 years ago
  • 0 votes 2 answers

    Report Target Device Groups for all profiles

    Hi, is there a way to generate a report which shows the "Target Device Groups" for all profiles in one view? (preferably automated via the MobiControl API) br,Steven

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Script on lock down Solved Locked

    Hi alll, is it possible to tun the below script from lock dawn ?? writesecuresetting -sec location_providers_allowed 0,network,gps

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    How to force Android App to update

    Hi, New to Mobi Control so maybe asking silly question We have 60+ Android devices which have Mobi control on them. The apps installed are all configured with Install Updates automatically, yet we have a couple of applications that have not updated to the latest version. Is there anyway which we can force these applications to update to the latest version. I have looked through this forum and the best answer I can see is to create another package and apply to a profile, But this seems silly as nothing will be modified in the package. TIA

    Android
    7 years ago
  • 0 votes 6 answers

    What is the replacement for shellexecute script on Android+

    I have started to notice the shellexecute script no longer works on Android Plus devices and this was a necessary script for multiple reasons. The old script that was being used was as follows: shellexecute chmod 777 /enterprise/usr/enterprisehomescreen.xml I have also tried the following: shell_execute chmod 777 /enterprise/usr/enterprisehomescreen.xml _chmod 777 /enterprise/usr/enterprisehomescreen.xml This command is used whenever SOTI pushes a file to a device to make sure the permissions are correct. Without it other applications that read the file do not work correctly.

    Android
    7 years ago
  • 0 votes 3 answers

    Google Account looses login

    Hello everyone,we currently have a problem with our devices and the google play store.When we enroll our devices we manually enter a google account. It is the same for every device.At first everything works fine and we can install the necessary apps out of the play store.After a while (not a set amount of time) you need to login again with the google account.When trying to login this time though it does not work. After "Checking info" it says:There was a problem communicating with Google servers.I analyzed the problem with our network department.There is no traffic at all when trying to connect to the google servers. The connection seems to be blocked by the device.Other Websites and apps work fine though and the traffic is visible.When using a different wifi the google login works again.In our company Wifi we use PEAP with MSCHAPV2 as second phase authentication.Furthermore we use a proxy with an auto config file.Is there any setting I could have missed or is this a problem anyone of you had before?Some further infos:Devices: Samsung Galaxy Tab S2 with Android+ profilesMobicontrol: 14.2.0.2894Thanks for the help

    Android
    7 years ago

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