Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 1 votes 2 answers

    Script for reconnecting ethernet

    Is there a script similar to 'setradioenable wifi 0' for enabling/disabling Ethernet port on the device? Or reconnecting the Ethernet connection, like the WiFi script 'wifireconnect'?

    Android
    7 years ago
  • 0 votes 1 answer

    Changes from 14.1 --> 14.3 Solved Locked

    Hi we are currently using: 14.1.5.1284 and will be upgrading to 14.3.  We would like to see a link of documentation of the changes between the 2 versions and any direct impact on iOS devices. Thank you,    

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Package upload failed for package version string that does not exist. Solved Locked

    Hi All, I am having an issue uploading a package that has been created by myself with a version string "0.72". When uploaded I get the following error: A Package named 'XXX_XXX_XXX_XXX' with internal version '11.0' already exists for the specified platform 'AndroidPlus'. Rebuild the Package using Package Studio and upload again. Rebuilding the package with the same version string "0.72" and uploading again will show the error: A Package named 'XXX_XXX_XXX_XXX' with internal version '12.0' already exists for the specified platform 'AndroidPlus'. Rebuild the Package using Package Studio and upload again. Has anyone else come across this before? Will this need to be raised to support? James

    Android
    7 years ago
  • 0 votes 1 answer

    Lock down the Internet - but allow Google Maps and Navigation with in Google maps

    We have Samsung (S6 and S8) and they are all in Kiosk mode.  The Users must not be allowed to access the internet except to use Google Maps. If you allow the standard Google Maps app on the lockdown screen they can use it fine but they can break out to the internet via website links in the map location despite disallowing this in Application Run Control. An example I will use is YouTube. So you allow Google Maps (App) on the lockscreen, user searches for something like 'Costa', a list of Costa sites come up with a link to their website. They click the website link which gives them an address bar to free type whatever they please, In this case YouTube. YouTube is Blacklisted in Application Run Control. I have found a way around this by adding the following to the lockdown screen Surf://www.google.co.uk/maps and then in Soti Apps > Surf Settings I have whitelisted maps.google.co.ukweb. This works perfectly to find locations and directions and does not allow the user to access anything on the internet apart from Google Maps. However they can not use the navigate button which would give them walking directions for example. It says Access Restricted then brings them back to Google Maps. So close to a solution - maybe I just need to whitelist something else as well?

    Android
    7 years ago
  • 0 votes 2 answers

    Soti MobiControl - Separat SQL Server

    We have MobiControl 14.1 We have the sql database on seperat windows server for DB. A SQL 2014. My question is: can running the SQL DB also on an "Windows Server 2016 CORE" Version? Which version SQL can used for DB ? SQL2016 ?

    SOTI MobiControl
    7 years ago
  • 0 votes 5 answers

    Remote Control options in MobiControl 14.3 Solved Locked

    I have just upgraded to MobiControl 14.3 in our Dev environment and I have question about the prompt that appears when using the Remote Control functionality. Currently our 13.4 users use a combination of the Remote Control and Remote Control (HTML5) for users who do not wish to download the browser plugin. In the 14.3 world, we are referring to the downloadable plugin as a legacy app and if the web-based option is used, SOTI Assist needs to be installed as a prerequisite. Questions: 1) Can someone from SOTI confirm if the downloadable plugin is going to be phased out? If so, any ETA on when this will happen? 2) For web-based access, is there any option to continue using this without the SOTI Assist installation? 3) For web-based access, what does this mean for existing/future device skins?

    SOTI MobiControl
    7 years ago
  • 0 votes 9 answers

    Windows Moderm enrolement

    Hello everyone, I'm having problems to enroll, Windows 10, when I try to do it I have synchronization errors, here I copy some captures that I can appreciate, if anyone can give me a hand with this I thank you, excuse my English ....

    Windows
    7 years ago
  • 0 votes 7 answers

    Toggle Airplane Mode from the Lockdown Menu (Android) Solved Locked

    I am having trouble finding if this is possible. Can airplane mode be toggled from the lockdown menu on the Androids using mobicontrol?

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Setting locale for Android Enterprice from Soti

    I haven't found any information if you can change the locale from within Soti or by sending a script. setlocale en_CA won't work so that's probably only a Android + thing.

    Android
    7 years ago
  • 1 votes 3 answers

    Zebra Patching Stategies

    I am looking for strategies that others are using with MobiControl for handling the installation of firmware and patches from Zebra (TC77 running Oreo and AE). How do other handle it when you could have multiple patches that need to be installed on shared devices (in a certain order at times). I am managing 6000 devices at 300+ locations in an environment where local management does does not keep an active management of devices, thus a device could be offline for several days or more.  Thoughts?

    Android
    7 years ago
  • 0 votes 3 answers

    Aborting File Sync Rule

    Is there a way to abort a File Sync Rule in the "Before File Synchronization" script? I have a very large file that must be sent to the device. Once it is processed, I would like to delete it. I would like to down a smaller file that I could check for before the file sync and if the file exists DON'T DOWNLOAD the large file. Thoughts.

    Android
    7 years ago
  • 0 votes 2 answers

    How to push email configurations to Honeywell Android devices ?

    We use CT50 & CT60 and we want to push our microsoft email exchange configurations to these devices. But when i tried to add the confugurations to an Android plus profile and install the profile, i saw the device logs show "feature not supported (EXCHANGE)". In SOTI help doc it shows Active sync is not supported on Honeywell devices. So what is the alternate method we have to send email configurations to our Honeywell Android devices ? Please advise Our aim is that when the user open an email client from the device, it should ask only his user name and password and then his emails messages should be downloaded to the device from the mail server. 

    Android
    7 years ago
  • 0 votes 11 answers

    Use of a URL in a App in Kioskmodus not allowd by Soti Surf.

    I use Samsung tablets with a Kiosk mode from Soti. There are some apps in this Kiosk mode. One of these Apps has a few URLs that must be accessible. There are also some fullscreen websites with Soti Surf in the Kiosk mode. If you now click on an URL from an App you will be notified that this URL is not allowed. This is a report from Soti Surf. Can I set somewhere that this URL can be visited without having to put these websites in Kiosk mode or is that not possible?

    Android
    7 years ago
  • 0 votes 1 answer

    SSL offloading at firewall is supported by soti or not ??

    Can any one know that SSL offloading at firewall is supported by Soti MDM ???

    Android
    7 years ago
  • 0 votes 5 answers

    LG smartphones enrolled to SOTI 14.3 failing SafetyNet compliance Solved Locked

    Hi all, I am testing SOTI Mobicontrol 14.3 and testing enrolment of AE smartphones. When testing LG smartphones (K4/K8/K9), the smartphones are encrypted, factory reset or straight out of the box, they are failing to enrol with the following SOTI Agent message; "Enrollment Failed. This device is not SafetyNet compliant. Please contact your system administrator." I know I can simply tick the box to still enrol the devices but that would defeat the point of the SafetyNet feature.  Has anyone else hit this yet? I will check this with SOTI later today. John.

    Android
    7 years ago

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