Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 3 answers

    Disable hard reset of Android

    Mobicontrol version: 13.4.0.5203   Is there a way on SOTI to disable hard reset for android devices?     

    Android
    7 years ago
  • 0 votes 1 answer

    Max execution time limit for v13.4+ Android scripts, esp those referenced in v14.3.0+ "scheduled script" profile payload?

    Documentation of MobiControl some years ago mentioned about a 5-minute limit for execution of Android script before it will be killed to avoid potential deadlock/slow system.  Is there still such a limit in v13.4+ or v14.x scripts (especially the scripts defined in "Scheduled script" profile payload introduced in MobiControl v14.3.0)?   If so, is the limit still 5-minute or some other value?

    Android
    7 years ago
  • 0 votes 2 answers

    How to find in which device group a device is located? Solved

    How can I find in which device group a device is located? If I search "All devices", along with some extra information, the list is displaying the device I'm searching for, but I don't know where this device is located in the device group hiërarchy...Thanks in advance!

    SOTI MobiControl
    7 years ago
  • 0 votes 6 answers

    Package studio: is there size limit for to upload the pcg to the server ? Solved

    Hello all, we used soti mobicontrol on version : 13.3.0.3454 all works fine Now, for a futur deployement I have a package studio WHO possibly make a size of 180 MB. Until now, our package as never exceed 60 or 70 MB … Is there a limit for to upload the package (*.pcg) to the server ? Anyone have some experience with this ? thanks

    Android
    7 years ago
  • 1 votes 1 answer

    Is there a way to start / force updates from Managed Play Store

    SOTI 14.2, Android Enterprise, Mobicontrol Agents 13.4.0.1485+ Hi all,  I am trying to find a way to start / persuade applications updates to start from the Google Play (Managed Play Store).  Has anyone tried something similar? The reason for trying to do this is that I have customers that don't have cellular data but have WiFi facilities when in their offices and updates are set to over Wi-Fi only. Any thoughts?

    Android
    7 years ago
  • 0 votes 4 answers

    "Set /p" for Windows Mobile 6.5

    Hello! Do you know if there is a command for Windows Mobile 6.5 similar a “set /p” in Windows? I’m trying to create a script in which asks about something and the user could input the information manually. Any idea? Thanks.

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Upgraded from 12.4 to 14.2, need to restart Deployment Service daily

    Hi, We've recently updated our Mobicontrol Deployment Server from version 12.4 to 14.2.  Ever since the upgrade we run into issues where revoking or assigning a profile to our devices is stuck on "pending removal/installation". The only way to get our devices to install the profile is by restarting the Deployment Service through the MobinControl Administration Utility. This happens almost daily.  We've even had to do it twice in one day on some occasions. Has anyone else had this experience? Our devices are Symbol TC70 scanners running Android (versions vary from 4.4.2 to 6.0.1, this makes no difference).

    Android
    7 years ago
  • 1 votes 4 answers

    MC33 Android Oreo AEDO enrolled - RC Plugin does not work

    I have enrolled an Zebra MC33 Oreo (with latest Lifeguard Update) device with Android Enterprise Device Owner. The Hawkeye Plugin available from Soti Webpage was installed via MobiControl and shows up as "installed". The problem is that there is only "remote view" available, remote control does not work. Does anybody have an idea what the problem could be? MC-Version: 14.3.0.3144  Agent-Version: 13.6.0.1662

    Android
    7 years ago
  • 0 votes 1 answer

    Custom Data Collection "Connection Type"

    Hi, I would like to have a custom data collection with the connection type of a device. Currently this is not possible when choosing the custom data options (MC v13.4) Is there any way to get this custom data, i.e. with the help of an INI file? Thanks for help.

    Android
    7 years ago
  • 1 votes 4 answers

    V14.3 "Is Charging"??

    I see that "Is Charging" is now a device property available in the profile Filter Criteria tab.  Not sure how useful that is on the filter tab vs the options tab.  I verified that a profile set to apply when "Is Charging" = TRUE comes back off when not charging.  Does anyone have a use case where that property would be useful to them as a filter criterion?  Hopefully, that condition will make its way over to the assignment options tab shortly...

    SOTI MobiControl
    7 years ago
  • 0 votes 10 answers

    Enabling data usage monitoring permission on Samsung devices

    When I set up a data usage monitor under Rules > Telecom Expense Management, the newer Samsung devices require an elevated permission for the device agent to monitor data usage. This is under device settings which are not accessible as all the devices are heavily locked down, single-use devices.  Is there a way to enable the permission en masse through Mobicontrol?

    Android
    7 years ago
  • 0 votes 3 answers

    iOS screen sharing issue

    Hello, I'm testing screen sharing on iOS, when I started the recording, mobicontrol app say: "Connection to MobiControl cannot be established. Please enroll the MobiControl agent before starting the screen recording session". Thank you, Filippo

    iOS
    7 years ago
  • 0 votes 4 answers

    Prevent using 'Downloadable Plugin (legacy)' for Remote Control

    Hi, is it possible to prevent using 'Downloadable Plugin (legacy)' for Remote Control via a server side setting ? (and enforce using the Web-based version?)

    SOTI MobiControl
    7 years ago
  • 0 votes 5 answers

    Send Intent via Soti Script WIFI Solved Locked

    Hey there, is it possible to send an intent to Zebra Android devices to activate he following options? It seems to be impossible to do this via "Stage Now". I could only find activate "Developer Options" Thanks for your help. Greetings from Germany

    Android
    7 years ago
  • 0 votes 2 answers

    Dashboard chart not showing custom attribute?

    I defined 2 custom attributes for my devices, one of which being "Department" = the department that owns the device. This attribute is properly shown in the dashboard grid, but a 'chart' does not seem to take the name into account... everything is being reported as 'Unknown'?  Using SOTI MobiControl 14.2.1.4394 (on premise)

    SOTI MobiControl
    7 years ago

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