Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 4 answers

    Reset default application on Android plus?

    Hi, does anyone know of a way to reset a default application on an Android Plus device via a script? We're using Android KitKat on TC55's.  Some users have accidentally clicked the wrong app and selected 'Always'.  As the wrong app is on the blacklist it fails to open.  Rather than remote onto each device and clear the default in the settings, I wondered if I could clear and then set the correct app via a script? In the meantime, I'm going to have to remove the 'wrong' app from the blacklist. Thanks.

    Android Scripting
    5 years ago
  • 0 votes 3 answers

    Android device recommendations

    We are looking at providing phones to run a very simple web app, so the requirements for the device are very low. I was considering looking at Android One devices to simplify things, however I was wondering if there were any brands or models that worked particularly well with Mobicontrol? For example, having the most compatible features, allowing easy deployment, etc We're looking in the region of <£200 Thanks

    Android
    5 years ago
  • 0 votes 6 answers

    How can we set up wifi proxy in Android Plus devices ?

    Is there any way we can push wifi proxy settings to devices running in Android plus mode ?. i know that this option is available in Android Enterprise mode, but we use Android plus

    Android
    6 years ago
  • 0 votes 6 answers

    How to stop users from running another app (Chrome) via intent? Solved Locked

    Hi I'm having issue to stop the device (SM-T395 Android 7.1.1) from running Chrome when MobiControl Lockdown is enabled. The following package has been added into application run control blacklist. com.android.chrome But the users still can launch Chrome via Google Maps. (click on the restaurant, find the website and chrome will pop up.) Is there any workaround to stop the device from running Chrome on it? Android Plus Agent 13.6.0.1257 MobiControl 14.3.4.1087

    Android
    6 years ago
  • 0 votes 2 answers

    Launch MobiControl agent via script Solved

    Hello, Could someone please tell me how to launch the MobiControl agent via script ? I try this : sendintent -a "intent:#Intent;action=android.intent.action.MAIN;category=android.intent.category.LAUNCHER;component=net.soti.mobicontrol.coppernic;end" But as you can see bellow, the system requires manual action (and I want to launch the script on 1000+ Android+ devices) : Many thanks for your help !

    Android Scripting
    6 years ago
  • 0 votes 3 answers

    Manually changing provider

    Hello, We've got a customer with Android 5.1.1 and Android 9 Samsung Galaxy Tab Active or Tab Active2-tablets and we're having a lot of trouble with a certain network provider abroad. The tablets automatically choose this provider (roaming is active) since it seems to have the best coverage, yet certain connections will still get blocked. Calling and sending text messages works perfectly fine, but sending simple .gif files through our own application already proves to be difficult. Sadly, MobiControl will lose all connectivity. Our own current provider can't do much to help, other than to keep complaining to the foreign provider. We've changed our own application to withhold certain files until a different network is chosen, but with users spending a lot of time in this country this isn't a truly viable option. These tablets are running in Lockdown mode and the users aren't permitted to change other settings than the MobiControl Settings Manager has to offer (volumes, display, bluetooth, wifi). But, if they were able to alter settings, they'd be able to manually forcefully change the active network to whatever else there's in range. As soon as a different network is chosen, all connectivity restores. Now, my question to you: Do you know of any shortcut or intent with which we can add a button to the lockdown screen which in turn leads to the option to manually select a network? Preferably in such a way that other settings are still hidden or blocked? Thanks in advance for thinking along. Kind regards,Theun SchellekensMobiCoach B.V.

    Android
    6 years ago
  • 0 votes 3 answers

    Panasonic FZ B2 -> Device connect - device disconnect ?

    Hello all, We work with mobicontrol in version v13.3.0.3454 we have some tablet Panasonic FZ B2 on android 4.4 who works since many years. Since several days and i don't know why we have all device connected on wifi xxxx who connect and disconnect after some second .. each time.. Looks at the picture. The client mobicontrol on these device is  -> v13.3.3.1010 for some and for some other is 13.6.0.1664 but all tablet Panasonic have this problem ... Anyone has idea about how i can advance in this problem ? I have restart the device but nothing change and also create a version 2 of the wifi profile and assign them but nothing change. The people who works with these device tell me that the device has never change of location ... thanks in advance

    Android
    6 years ago
  • 0 votes 4 answers

    Disable Airplane mode option and Keep Mobile data always on - Android Enterprise

    Hi Running 14.1.4 On Android+ you had the option within Feature Control to disable airplane mode. There appears to be no such option within Android Enterprise Feature Control Is there a script to do the same thing I can utilise? Also is there a way (A+ and AE) to hide/disable the ability to switch off Mobile Data. Thanks

    Android
    6 years ago
  • 0 votes 1 answer

    Enable Accelerated location via script

    Hello, I can't activate the accelerated location option (Qualcomm IZAT) by sending a script to Android+ devices : By sending a watchsettings ON to the device, I get the following logs when I manually enable / disable the option : 2020-01-1005:38:13 PMCustom log (URI:content://settings/secure SETTING:enhLocationServices_on VALUE:1) Information2020-01-1005:37:18 PMCustom log (URI:content://settings/secure SETTING:enhLocationServices_on VALUE:0) Information2020-01-1005:36:22 PMCustom log (URI:content://settings/secure SETTING:enhLocationServices_on VALUE:1) But by sending the following script to the device : writesecuresetting -sec enhLocationServices_on 1 The Accelerated location does not activate. I'm on a 13.3.0.3851 version of MC (agent 13.3.3.1010) (Note : I have the same issue on a 14.3.3.1111 version of MC with AE DO but this specific case is currently under investigation by the SOTI support.) Many thanks !

    Android
    6 years ago
  • 0 votes 3 answers

    Android + Script writesecuresetting to remove software keys

    Hi guys, I've three different Samsung tablet with me (Tab A 2018; Tab S4; Tab S6). All tablets running Android 9 with Agent 14.0. If I remove the software keys manually, watchsetting reports: Custom log (URI:content://settings/global SETTING:navigation_bar_gesture_while_hidden VALUE:1) If I want to perform this setting via MobiControl script, nothing happens. The script I sent is as follows: Writesecuresetting -glo navigation_bar_gesture_while_hidden 1

    Android
    6 years ago
  • 0 votes 3 answers

    On Premise Enrollment

    My client has On Premise installation, and i use enrollment URL & their close network to enroll the device to MC. Their device is Honeywell CT50 and i enroll it to A+. one strange thing is, 2 device can't enroll to the MC after i wrote down the enrollment URL in MC apps (while use close network). So i change the network, i use the WiFi, and suddenly it works, the device enroll to MC. It make me confuse since it's on Prem, so i dont think the open network can read the server. is there any particular thing that i need to check? the device going well, nothing happened after the enrollment, but i just want to share it here to prevent some future problem. Thank!

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    "Duplicate Device ID" error when trying to re-enroll a deleted device. Solved

    I have two Zebra VC80X devices that I deleted from the management console and performed a factory reset on each. Now when I try to re-enroll them with MobiControl Stage they are both getting a "Duplicate Device ID" error and they won't enroll. I checked and rechecked that the devices have been deleted from the management console so I'm at a loss as to why it keeps saying Duplicate Device ID. Please help.

    Android
    6 years ago
  • 0 votes 4 answers

    Remote control throwing an error Solved Locked

    We have just recently upgraded MobiControl from 14.2 to 14.4. After the upgrade, some users reported that were getting below error when trying to remote to devices. Anyone knows what could be the issue?

    Android
    6 years ago
  • 0 votes 1 answer

    execute rule when device is add on folder

    Hello all, we work with mobicontrol on version v13.3.0.3454 I have a lot of device -> Zebra TC75 (android 6 and 7) with the client version v13.3.2 build 1014 it's android + enrollement For some reason, i need to install the keyboard zebra. For this, i have done a rules who execute a mxconfig file -> that's work fine i just schedule the job. I would like to execute this rule when a device is add to a folder. How i can do this ? thanks

    Android
    6 years ago
  • 0 votes 6 answers

    Ability to set Home & Lock Screen via script

    Good Afternoon, I'm looking to set the Home & Lock Screen of our Android 9.0 devices running MobiControl v13.7.3.1045 with a script. So far I've been able to configure the lock screen using the script below but I am struggling to find a script that will set the homescreen as well. writeprivateprofstring LockscreenOverlay WallpaperPath "%sdcard%image.jpg"apply LockscreenOverlay In the documentation for the writeprivateprofstring command the syntax is as follows: writeprivateprofstring section [key] [value]Where the section is the name of the section in the .ini file to which the value will be written. If the section does not exist, it will be created. The name of the section is case-sensitive.Where can I find the .ini file that has all the values I can modifying using the writeprivateprofstring command?Regards,Johnathon

    Android
    6 years ago

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