Hello,

We've got a customer with Android 5.1.1 and Android 9 Samsung Galaxy Tab Active or Tab Active2-tablets and we're having a lot of trouble with a certain network provider abroad. The tablets automatically choose this provider (roaming is active) since it seems to have the best coverage, yet certain connections will still get blocked. Calling and sending text messages works perfectly fine, but sending simple .gif files through our own application already proves to be difficult. Sadly, MobiControl will lose all connectivity.

Our own current provider can't do much to help, other than to keep complaining to the foreign provider. We've changed our own application to withhold certain files until a different network is chosen, but with users spending a lot of time in this country this isn't a truly viable option.

These tablets are running in Lockdown mode and the users aren't permitted to change other settings than the MobiControl Settings Manager has to offer (volumes, display, bluetooth, wifi). But, if they were able to alter settings, they'd be able to manually forcefully change the active network to whatever else there's in range. As soon as a different network is chosen, all connectivity restores.

Now, my question to you: Do you know of any shortcut or intent with which we can add a button to the lockdown screen which in turn leads to the option to manually select a network? Preferably in such a way that other settings are still hidden or blocked?

Thanks in advance for thinking along.

Kind regards,
Theun Schellekens
MobiCoach B.V.