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Global Proxy

AB
Alexander Behmer
CHRIST Juweliere und Uhrmacher seit 1863 GmbH

Hello everyone,

we currently have a few Problems with our Android Devices (Samsung Galaxy Tab S2).

I assume a the moment that all the Problems we have, have something to do with the proxy configuration.

We use for our Internet connection a proxy pac file. On the devices the file is configured in the WLAN settings.

Furthermore we use Mobicontrol as a cloud service and we currently do not have a vpn configured.

The problems we have are for example that some google Services aren't working properly after a few days/weeks on some devices.

After some testing with our networking team we found out that the google Service is trying to directly connect with google Servers without the use of the proxy.

On the Internet I found out that android does not use the proxy config in the WLAN Settings for everything and developers can decide on their own to use it or not.

My question is now: Is there a way with Mobicontrol to force the device to use a specific proxy pac file?
There is a global proxy setting but the help page is not really clear with what it does.

Thanks for your help

android proy
Edited 6 years ago
SOTI MobiControl
ANSWERS
AB
Alexander Behmer
6 years ago

So i did some further testing with the other problem we have.
We use a Lockdown screen with two Links to seperate websites. One internal and one external adress.
The external adress is configured with the prefix "Browser://" and the internal with "http://" in the Lockdown configuration.With the use of http we wanted a browser to open without the adress line, options and so on. And this works fine.

With the exception of some cases where either the external or the internal adress works. Not both of them. We tried to fix the Problem with wifi restarts and device restarts but these only have the effect that the not working adress switches between the two.

With our network team I found out that it seems like the device uses either the proxy or not. But it does not seem to use the proxy.pac file that it should use and which is configured in the WLAN settings.

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