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Hi I want to aceess a website, which ask to the browser for a certificate. For this, i want to issue a certificate for each device over our internal certificate authority. In MobiControl, if I choose "Device Certificate" in de CA Template, chrome is unable to find a certificate on the device. If i choose "User Certificate" in the CA Template, chrome is able to find the certificate. But with this option, i need to add a user to each device. The Devices are not personal, its shared between different users. Is there a way to issue a certificate with MobiControl with no assign user to the device? Or wich is the best option for this use case? We use Zebra Devices with Android 7.1.2 in Android Enterprise Mode Thank you for you information. Best regards Markus
Hello, We're planning to sell about 20 used devices. I need to factory reset them and also want them to be "gone" from my MobiControl environment completety. I'm trying to avoid the need to reset them via SD Card or ADB. The Devices are ZEBRA TC51 running Android 6.0.1 I was planning to unenroll all devices in the webconsole first but if I do that I cant send the script for factory reset anymore. The .zip-File for the Factory Reset is already on the devices. How would you guys handle such a request?
Hi,Type: Android EnterpriseDevice: Zebra TC25How can I change the name of the devices that was already enrolled? By default, it is %autonum%, right now I want to map a person's name binded by device serial number.
Hi Guys , we have Samsung devices with ELM agent . our geo fencing is not working as expected when device is on and going out of geo fencing then it is generating alert . but if device is off and we moved out of geo fencing and then we switch on the device then it is not generating any alert . device detail is as below Device Galaxy A8+ (2018) Galaxy Tab Active2 Model SM-A730F SM-T395 OEM Version NMF26X.A730FXXU2ARB6 NMF26X.T395JXU2ARB2 Agent version 13.5.0.1496 (ELM) 13.5.1.1044 (ELM) OS 7.1.1 7.1.1 MDM version 13.4.0.4822 13.4.0.4822
Hi everyone, I use SOTI HUB for sharing documents, after sharing I want to run a script or another procedure to delete the file cache for example powerPoint, Word, PDF. is there a procedure to do that? Thanks,
Hi, I've discovered recently that wipeapplication command is not supported by Android Enterprise. Question: I have multiple applications installed and want to clear user data for a particular app (that's why full device wipe is not an option). Maybe there are some other options? P.S. Sadly documentation doesn't note that wipeapplication is not supported https://www.soti.net/mc/help/v14.2/en/scriptcmds/gsrindex.html?gsrid=reference/androidplus.html
It is possible to configure Soti Hub to read the files published in the content library or the file manager of Soti MobiControl
It is possible to connect to the files of an online shared point site without the authentication of office 365
Hi All, exists a workaround to install a new APN on AE DO device? Via profile is only available for Android+. Thank you, Filippo
We have a requirement from one of our customers. They have SOTI SURF on Lockdown, their requirement is to automatically close SURF after a certain period of inactivity. Let's suppose the end user opens SOTI SURF, and keep the mobile device aside. After n number of minutes, SOTI SURF should close automatically. Is this achievable? Or any workaround that can help achieve something similar to it?
Is there a way that I can assign a TC75 physical button to launch an app? In particular my user needs to access a Push to Talk App while they are using another App which is running in full screen. At the moment they have to log out of the App they are using before they can access the Push to Talk App which is located on their lockdown screen. Thanks
Hello all, perhaps you can help me, i have a tablet under android. On this tablet, we have a short cut with an url and a icon ... The problem is, the user sometimes navigues into the settings of the device :( and change for example the wifi connection or anything else.. I would like to add a lockDown, it's enough easy ...and work fine. My problem is, I would like to get the icon on this tablet (shortCut) but i can't find it ... Where chrome store the shortcut icon on an android system ? I've try to find with google but nothing find ... Thanks for your help
hi everyone, I need to know the package name for the Multi Window (see picture below), I want to blacklist it from the SOTI Mobicontrol platform. Thank you for your return, Best Regards,
Hi, Please help me to configure VPN IPsec Xauth PSK with Login and password at SOTI Mobicontrol platform to apply them on tablets with system Android + . very urgent. Thanks you for your return, Best Regards,
Dear All, is itb possible to get IMEI in alert email . i am able to get serial number but IMEI is not getting captured . MDM version: 13.4 alert email revived is as below : "Dear Team, MobiControl Alert: Device serial RF8K42STW9W and device IMEI %IMEI% is offline for more the 24 Hrs thanks"
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