There's a new home for Articles. Find Articles on Our Product Support Page.
Hi All, exists a workaround to install a new APN on AE DO device? Via profile is only available for Android+. Thank you, Filippo
We have a requirement from one of our customers. They have SOTI SURF on Lockdown, their requirement is to automatically close SURF after a certain period of inactivity. Let's suppose the end user opens SOTI SURF, and keep the mobile device aside. After n number of minutes, SOTI SURF should close automatically. Is this achievable? Or any workaround that can help achieve something similar to it?
Is there a way that I can assign a TC75 physical button to launch an app? In particular my user needs to access a Push to Talk App while they are using another App which is running in full screen. At the moment they have to log out of the App they are using before they can access the Push to Talk App which is located on their lockdown screen. Thanks
Hello all, perhaps you can help me, i have a tablet under android. On this tablet, we have a short cut with an url and a icon ... The problem is, the user sometimes navigues into the settings of the device :( and change for example the wifi connection or anything else.. I would like to add a lockDown, it's enough easy ...and work fine. My problem is, I would like to get the icon on this tablet (shortCut) but i can't find it ... Where chrome store the shortcut icon on an android system ? I've try to find with google but nothing find ... Thanks for your help
hi everyone, I need to know the package name for the Multi Window (see picture below), I want to blacklist it from the SOTI Mobicontrol platform. Thank you for your return, Best Regards,
Hi, Please help me to configure VPN IPsec Xauth PSK with Login and password at SOTI Mobicontrol platform to apply them on tablets with system Android + . very urgent. Thanks you for your return, Best Regards,
Dear All, is itb possible to get IMEI in alert email . i am able to get serial number but IMEI is not getting captured . MDM version: 13.4 alert email revived is as below : "Dear Team, MobiControl Alert: Device serial RF8K42STW9W and device IMEI %IMEI% is offline for more the 24 Hrs thanks"
I'm trying to run a Windows App on Windows 10, it's working well normally with the command line above (or any other app after find the properly path) explorer.exe shell:appsFolder\Microsoft.dynamics365foroperations-warehousing_8wekyb3d8bbwe!app Another example, Microsoft Remote Desktop app explorer.exe shell:appsFolder\Microsoft.RemoteDesktop_8wekyb3d8bbwe!app But when I assign a profile lockdown, is not working anymore, with the error Explorer.exe "Class not registered". How is possible run specifics windows 10 apps with soti?
Hello, I've created Application Catalog rule with Enterpise apps (importing apks) set to mandatory but they are not installing automatically on devices (Zebra TC80 Lollipop AOSP) and only thing I see in log is information that mandatory app is not installed without any explanation
Hello all, I have a tablet Panasonic FZ B2 on android 6.0. Where i work we used soti mobicontrol server on version 13.3.3454 On the tablet , i have downloaded the apk => soti client on version 13.6.0 build 1257. The tablet is well enrolled into the server. I have created a profile with a lockDown -> simple html page by default I've add an icon, a name for this icon and the link as this : browser://... All work, i can add the lockdown on the tablet, unlock the lockdown and so on => perfect :) well, now the lock down is put on Landscape mode ...how i can change the orientation of the lock down ? Because, after install the lockdown is on landscape ...and i would like to change it to PORTRAIT ... thanks for all christophe
How does this alert work ? what is the use case.
Hello Most Android devices have an option to free up storage space by deleting unnecessary data, such as cached, residual and adverstaiment files. Is there any way to achieve this through a Mobicontrol configuration or script? Thank you for your comments
Hi, As per the title, I'm looking for a script I can run in Mobi Control that will remove the program and ALL related files please?
Does anyone know if it's possible to manage input devices (e.g. USB barcode scanners) on Android+ devices? I was hoping to load configuration files of a USB barcode scanner (Zebra DS8178) using the tablet it's connected on, through MobiControl. The barcode scanner comes with its own remote management tool (SMS), but that only supports Windows clients.
Is there a way to change the default video color quality settings in the desktop remote control plugin of MobiControl? Whenever I start a new session, it always defaults to "Highest Color (32-bit)". This is unfortunate because many of our customers' units connect on cellular, have tariffs billable to the MB, and a short remote session with the highest color quality is known to take up dozens of MBs of traffic. Besides, I have the impression that the video on the remote control plugin initializes more slowly because it starts with he highest quality. Sometimes all you need is to retrieve some files, kill/restart processes, send scripts, etc., so the video streaming is not always needed. I'd like to change it to "4 Shade Grayscale" by default. I don't find this in the "Edit" settings, although there are other settings which are persistent, such as "File Extension Mapping", which is a neat way to have a preferred text editor to open up device logs and other text files. So maybe this would be a feature request? Would appreciate any help.
Top-tier experts who are delivering outstanding content. Should have more than 7000 points.
Experts who are consistent with great content. Should have more than 1000 points.
Highly experienced members with valuable inputs. Should have more than 700 points.
Beginners taking the initiative. Should have more than 500 points.
New contributors starting their journey. Should have more than 250 points.