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I have 2 Deployment Servers and 1 Management Server, and to use Content Library, according to what I can see on the documentation, the services on these machines need to be able to "access the specified storage path". https://www.soti.net/mc/help/v14.2/en/console/data/contentlibrary/configuring.html I was able to get it to work when I map a shared folder as a drive and grant read/write access to everyone, but i would really like to restrict access to only 1 specific ID. To grant read/write to a specific ID, I had to use Active Directory. This is because the MS and DS services are not able to recognize local users defined on a remote machine. I also tried mapping a FTP folder, but it gives me a network location, not a drive, and the Content Library rejects network location. Can someone who has gotten this working share on how the services can "access the specified storage path" and whether AD is a necessity. Thanks.
if I want to enroll TC25 devices via Android Enterprise, can I do QR Scan right from the very start I open the box and turn-on the device (Assuming google setup wizard prompts)? In short no user interaction. Only on the part when we configure the master device which has stage programmer in short. im finding what is the fastest way of deploying around 3000 devices
I bind my Windows active directory with Mobicontrol. I can add user from my active directory in Mobicontrol, when i'm trying to log on " Invalid credentials, please try again!" I trying to logon using my email address in the AD, domain\username or username, I still have the same error message. My AD user in the Mobicontrol administrators group. Why ? Thanks Roger
Hi there, I have an Application Catalogue rule for Android+ that installs a number of mandatory apps from the Managed Google Play store. During device initialization, it would greatly speed up our process if we could define the install order of these apps. Is this possible? Thanks, - Luke
Hello, I have MC version 13.2 implemented and trying to remote to an LG device using 13.6 agent is not working. Is this a know issue ? is there a work around for this.
Is it possible to put an alert on the number of licences available on the server ?
HI, I've been trying to email alert when any device has less than 500mb left on the device storage. I've had some success, however it only appears to alert for some devices e.g. maybe 2 or 3 out of about 11 or so that I know to have less than 500mb. I've set the rule to alert with following criteria Event Name = Available Internal storage and Available External storage - Operation = Lesser < Value = 500000000 I'm assuming the value equates to bytes but, is that where I'm going wrong? Any thoughts would be appreciated?
Hello all, we use soti as a MDM in version : 13.3.0.3454 we have a lot of device zebra tc 75 under android. I would like to know How i can delete a file every day ? in fact, every day we have a log file and we'd like to delete it ? How i can do that ? thanks in advance ps : i've notice in under IE, the field description of this site is not DISPLAY !!!!!! for to post a question, i need to used chrome
Hi all, Can virtual groups make a dynamic update of the LDAP targets? If i make a virtual group LDAP targets are assigned, later if the user is not member of the LDAP group anymore the device is still there.
Hi all, wondering if anyone has knowledge about where to find the network connection type (Wi-Fi, cellular, Ethernet, etc.) on the MobiControl database. NetworkConnectionType is listed within the Device Properties to be called through the API, and is also easily seen on the web-console under "Information" for each device. However, I could not find it as a field/column in eg. the main DevInfo table. I'm wondering if it may be extracted from the field DevInfo.DevStat. Objective: I was trying to create a customer report for support personnel that would return the present network connection type for each device. Device Properties in the API: Web-console > Device > Information:
Hello, I would like to create a shortcut that will launch in Chrome when using a Lockdown/Kiosk profile. Currently all URLs are launched using http:// and https:// and open in some sort of locked down Soti browser. We are using a Zebra TC56 devices and have enrolled them using Android Enterprise. Looking at previous threads with similar queries, a few others suggested using the 'Intent' command however we can't seem to get this to work. For example, we have attempted using this: Intent:http://www.google.co.uk#Intent;scheme=http;action=android.intent.action.VIEW;component=com.android.chrome;end When we attempt to launch the shortcut, nothing happens. Can you suggest any alternative options on how to achieve this? Thanks, Jamie
Morning. Currently I am getting ready to deploy about 1000 devices just for a PCI project we are about to launch. The devices are Samsung Tab A 8.0 running 8.1.1 with the 13.6 agent. I have the Kiosk Mode all set and the App I want showing are showing however when you lock the device you get your 2 shortcuts at the bottom. ( Usually Chrome on the left and camera on the right ) Is there a script I missed or an application run control that needs to be added ( beyond Chrome and %browsers% ) Of course I can manually turn it off but that would defeat the less touch approach I am wanting to have my team do. Thanks Jason
Good Afternoon Everyone, I'm currently trying to remove certificates that were installed by our old MDM system via the API as they're causing issues with Exchange Email configuration. I'm getting an error that appears to be from MobiControl rather than a generic Rest API error but I can't find anything about it in any MobiControl documentation. The error is: Invoke-restmethod : {"$type": "ErrorDetails","ErrorCode": 3500,"Message": "Certificate action failed.","Data": [],"HelpLink": null} The script I'm running is: $MCFQDN = "https://SERVERURL/mobicontrol/api/devices/$DeviceId/certificates/$CertificateID/actions" $Body = @{"ActionKind" = "Revoke" } $Header = @{Authorization = "Bearer $token"} try{$response = Invoke-restmethod -Uri $MCFQDN -Method POST -Headers $Header -Body (ConvertTo-Json $Body) -ContentType "application/json"}catch{$($_.Exception.Message)} Does anyone have any idea what the issue might be? I'm tried removing a certificate managed by MobiControl as well and got the same error. Thanks!
We have already tried the following, but none of these work. %OS%<br/> %OPERATINGSYSTEM%<br/> %OSversion%<br/> Can you please suggest.
I created a rule to alert by email that the sim card has been changed, removed or inserted. I see the messages in the Alert Tab but I don't receive any email.
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