Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 6 answers

    How to disable lockscreen of Zebra TC25 from SOTI Mobicontrol?

     By default, lockscreen is enabled on TC25 devices.  We dont want to manually disable it one by one. Is there a way from SOTI Mobicontrol to disable lockscreen remotely?

    Android
    7 years ago
  • 0 votes 1 answer

    Do we have limitations on number of rest-api calls on a certain period for SOTI Mobicontrol? Solved Locked

    I want to automate assigning 3000 devices on their specific group. I want to do it via rest api with my script.

    Android
    7 years ago
  • 2 votes 1 answer

    Can we subdivide the Android Category to Android+(DA) and Android Enterprise(DO)?

    With Android Enterprise really starting to gain ground I think it makes sense to subdivide the Android discussion board so that it is more clear which management strategy we're talking about in each section. I know we have the tagging system but I think the tags are easy to miss and are underused. Thoughts?

    Android
    7 years ago
  • 0 votes 5 answers

    apk installation failed

    I have deployed an apk on about 100 C-five Coppernic (android 6.0.1). I have some devices where the installation failed and I don't know why Thank you for your help

    Android
    7 years ago
  • 0 votes 2 answers

    Virtual folder - Device property filter - Host IP

    MobiControl Version: 13.4. Device: TC51 and TC56 OS: Android 7.1.2 On earlier version I was able to create virtual folders and add "Host IP" as a device property filter. In fact, I have three of them working just fine right now. But when I try to add the filter this time, it's not there. Has it been deprecated, or is there something wrong with my installation?

    Android
    7 years ago
  • 0 votes 5 answers

    Nightly Maintenance Solved

    Hello At what time does nightly maintenance occur? I think it would be ideal that this processes do not overlap with DB backup schedule

    SOTI MobiControl
    7 years ago
  • 0 votes 1 answer

    Is there still a way to do Learning Mode for a Whitelist?

    Is there a way to gather all the running processes on the phone through Learning mode in Version 14.1.7.1101? I am trying to create a whitelist and going through every single process the phone has to run is extremely time consuming and a crapshoot.

    Android
    7 years ago
  • 0 votes 2 answers

    Connected and not connected devices groups Solved

    Is it possible to identify (dynamic) the devices connected and not connected on server V13.4. I tried with virtual group but I have no status parameter. It's impossible to sort the icon column. Thank you for your help

    Android
    7 years ago
  • 0 votes 14 answers

    Very important Mobicontrol data consumption on device Solved

    Server version is 13.4 Agent version is 13.5 We have a lot of C-five Coppernic devices with around 2Go data consumption. We  generated a report ''Telecom data usage data collection'' where we can see the consumption of each application. Is it possible to have more details by application besause we have to explain to our customer why we have some much data consumption ? Thank you

    Android
    7 years ago
  • 0 votes 1 answer

    Disable Low Battery Notification Solved

    Hello, We have Samsung devices with lockdown, with Disable Status Bar Expansion, so the user may not display QuickSettings. But, when the battery is below 10% there appears a low battery notification, and the user may display QuickSettings from it. Is there any way to disable such notifications or Quick Settings completly? Thank you for your comments

    Android
    7 years ago
  • 0 votes 1 answer

    Cannot open MobiControl from Lockdown

    I have a conundrum? I have a Samsung Galaxy Tab Active 2 running Android 7 and it has MobiControl client 13.5.1.1044. It has a lockdown screen and MobiControl is one of the apps available.  All other apps open as expected but MobiControl does not.  The screen just flashes and returns to the lockdown screen.  This has only happened to one device but cynical experience says it could become an issue. I have other Tab 2s on this and other clients running fine.  Also Tab 1s again with no issue. The link on lockdown HTML is launch://net.soti.mobicontrol.elm.samsung.  If I disable the lockdown screen and open the client it opens fine. Server is 14.1.4.1693 running in the cloud. I'm open to suggestions

    Android
    7 years ago
  • 5 votes 2 answers

    SSO (Single Sign On) FYI

    In case you are trying to implement single sign on with the MobiControl console, we are finally moving forward after a long running open case.  Here are some items to be aware of when setting it up that are not currently documented: Under the "IdP Settings" header it states: MobiControl implements the web browser SSO profile of SAML 2.0 specifications. Refer to the SAML 2.0 specification for more information on SSO profiles.The SAML specification documents two SP initiated and one IdP initiated methods.  MobiControl only supports one of the three (5.1.2 SP Initiated POST/Redirect).  That is not documented and was an initial obstacle as our company default is to use 5.1.4. The Identity Provider Manager utility page has a button to import the IdP metadata file.  It is broken because it does not fully support the http://www.w3.org/2000/09/xmldsig#schema.  It will fail if your metadata file X509Data section has anything besides X509Certificate.  If it does not require the other X509Data items it should just silently ignore them rather than failing.  At any rate, manually editing the metadata XML and removing the other X509Data items was required in order for the Import button to work correctly.MobiControl REQUIRES that the assertion response from the IdP be signed.  The spec only mandates that the assertion itself be signed, not the response.  If MobiControl requires the response ALSO be signed then it should be documented somewhere. MobiControl CANNOT accept an encrypted assertion.  It SHOULD be able to accept one but it cannot.  That detail is also not documented anywhere. MobiControl implements a user authorization mechanism that is based on an additional AttributeStatement section that contains one or more group names associated with the authorized principal.  Those groups determine what access the user is allowed.  The "Group Settings" section of the help document states:Enter a List Attribute and, optionally, a List Delimiter.  A List Attribute is an assertion attribute in the incoming SAML authentication response that contains groups.  A List Delimiter splits up attribute values into multiple values. If a delimiter is not set, it is assumed that the attribute value contains multiple XML nodes, each one a different group name.  No where in the documentation does it state that THESE GROUP DEFINITIONS ARE WHAT IS ACTUALLY USED TO AUTHORIZE THE USER.  So, you need to create "IdP User Groups" in the Manage Users section of the console and provide the desired access to those groups.  You also need to create those attribute values in your IdP and assign those values to users in the IdP.  Then, provide the values in a AttributeStatement section of the assertion response.  These attribute values are matched against the defined "IdP User Groups" to determine the access the user is afforded. Hopefully you can avoid some of the headaches I encountered going down this path.

    SOTI MobiControl
    7 years ago
  • 0 votes 1 answer

    Add Contacts to address book

    is it possible to add contacts into an address book via SOTI package / script?  We are using v13.4 on samsung android plus or android enterprise agents many thanks! 

    Android
    7 years ago
  • 0 votes 1 answer

    Why SOTI named SOTI? Solved

    Anyone who knows history of SOTI? :)

    SOTI MobiControl
    7 years ago
  • 0 votes 3 answers

    Trust profile installed on DEP devices

    We have a very strange issue happening with one of the enterprise apps we use. Whenever the trust profile is installed, this particular app gets an invalid certificate error. With the trust profile removed, it works fine. We unchecked the option to require the trust profile on the server and the devices that we enroll through the web browser work perfect...our iOS profile is signed by a third-party. However, most of our devices are enrolled through DEP and the trust profile is still installed on those devices. Is there not a way to prevent the trust profile from being installed on those devices as well?

    SOTI MobiControl
    7 years ago

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