Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 1 answer

    How to Disable Kiosk from Script in MobiControl Package

    From the Console you can unlock a device from Kiosk Lockdown using the command "Notify Kiosk OFF" which allows you to unlock a device without having to enter the Admin Passcode from the device. The same command does not seem to have the same result when executed from a command script within a package.  Is there any such command to unlock a device that is locked down from a package script?

    Android
    7 years ago
  • 0 votes 6 answers

    Copy .apk in MCStudio Solved

    Hi I want to copy, not install, an .apk-file with MCStudio. I've tried "Add Files" and "Add Android Apk". Both will try to install the .apk, not just copy it. I've also tried to copy it to something like %sdcard%\Download, but still the same result. Does MCStudio support copying .apk-files, like any other file, or is this something that has been overlooked? I could use a sync rule. But it's not the same as package deployment via profiles. 

    Android
    7 years ago
  • 0 votes 12 answers

    Administator Lockdown password by remote control Solved

    It's very difficult (sometimes impossible) to access to the Administator Lockdown password by remote control. Is there a command to send to the device to open the password field ?

    Android
    7 years ago
  • 0 votes 1 answer

    when I enroll Dell Laptops I need to name the the device using its Asset tag (serial number) the Macros are not working.

    How can I make a rule or run a script to name on enrollment or rename after to it's Serial Number and or asset tag.  These are all Windows 10 devices. 

    Windows
    7 years ago
  • 0 votes 7 answers

    Un-enroll multiple devices via script?

    This Friday I'll have a situation where a large set of devices will need to be un-enrolled.  Is there a certain script for the un-enroll process for which I could run to run on an entire folder group instead of having to do each one individually?  I couldn't find anything in the script cmd doc but wanted to confirm. Thanks

    Android
    7 years ago
  • 0 votes 2 answers

    WiFi MAC address

    Hello everybody, Is there a script with which we can find the WiFi MAC address of a device (or preferably a group of devices), without having to connect to WiFi? We're dealing with a large number of Zebra TC75x devices running on Android 6.0.1 which need to be updated to Android 7.1.2. To do that, we'd like MobiControl to push that OS update to them but only when the device is connected using WiFi (because of the large file size). Sadly, the devices are being kept in an area with highlt restricted WiFi access. A new WiFi access point will be setup, secured to only allow specific devices to be connected. It needs the WiFi MAC address to differentiate between devices. MobiControl has a column for MAC Address. But since a large number of devices has been staged using ethernet, and has never been connected to WiFi afterwards, the wrong MAC address is being shown. Is there a script that shows the WiFi MAC address, preferably of all enrolled devices? Can MobiControl tell the difference between an ethernet MAC address and a WiFi MAC address? Zebra TC75xAndroid 6.0.1MobiControl 13.3.0.3454Agent version 13.3.2.1014

    Android
    7 years ago
  • 1 votes 4 answers

    Upgrade agent delay on Android device Solved

    We upgraded the server version from V13.3 to V13.4 then upgraded all the devices via Mobicontrol with the new Mobicontrol agent. After 2 months, some PDA wer offline and the agent was not upgraded. Is there a delay for the upgrade ?

    Android
    7 years ago
  • 0 votes 5 answers

    Soti Mobi Control Cloud vs Soti Mobi Control on Prem

    Hello, We have a trial of Soti Mobi Control Cloud I have it setup however we are looking to setup UNC paths in the Soti hub so that people can access our internal file shares. Reading through the documentation (Soti seems poor for this) it's a bit of a faf for what should be simple. Are there benefits to having Soti Mobi Control cloud based rather than on prem ? If your using on prem does everything integrate easier ? Cheers

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    The configurations for MSCS

    Dear Professionalists, There are 2 physical Servers and on each server, MobiControl(MS, DS, Mobi Search) and SQL Servers are installed. The SQL cluster Service is already built and running but for the SOTI Mobi Control, Is there any special configuration on MAU(MobiControl Administration Utility) or other for cluser service? Thank you David Park

    Android
    7 years ago
  • 0 votes 4 answers

    How to prevent console users from accessing the Delete or Un-enroll options for a device? Solved

    I can't seem to find a setting for this but I would imagine there would be one.  We have a general portal our customers have logins for to manage their devices for mostly remote control capabilities.  These users should have not have access to un-enroll a device from MobiControl.  That would give them wide-open access to the tablet with our SIM card in it.  Am I missing the setting to prevent non-admin users from performing this action? Thanks

    Android
    7 years ago
  • 0 votes 5 answers

    Mobi Control Agent for Zebra TC57

    we are testing a Zebra TC57 and Zebra Agents are not compatible.  we do not want to go to Android + enterprise as it locks out developer options.  Any suggestions?  We are on version 14.1.8.1064

    Android
    7 years ago
  • 0 votes 6 answers

    Lockdown issue on Android samsung Xcover4 Solved

    I deployed a lockdown on a samsung Xcover. I added on the lockdown a shortcut to start the standard application ''Téléphone''. I tried to launch the 3 applications below one by one but nothing happens. Thank you in advance for your help

    Android
    7 years ago
  • 0 votes 3 answers

    Custom SOTI Macros

    Hi, I am curious if there is a way to create custom macros in addition to what's already available, such as %MAC% or %DEVICENAME%. I see in v13 scripting documentation a mention about setting variables but there is not much context provided behind where to use this syntax or what platforms are supported. My goal is to create a custom macro that is pulling custom data being collected from an ini file on the device and then to utilize that macro in my Lockdown code. I may be able to accomplish with the REST api's but haven't gone down that path quite yet.

    Android
    7 years ago
  • 0 votes 2 answers

    Default Activity error

    After installing a MobiControl package with an AndroidAPK, the devices logs are showing the following: Error message received from device (Package [<application>] does not contain default activity) Is there an explanation for this error? 

    Android
    7 years ago
  • 0 votes 1 answer

    SOTI Surf Zebra integration

    Can you get device calls and control from surf with devices?

    SOTI surf
    7 years ago

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