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Hi guys , Lockdown starts but only in the background (taskmanager) but doesn't open the window. The application in Mobisys. I sent this script : writeprivateprofstring kiosk ShowAllWindows 1 But still same..any suggestion please?
Hi We have created a lockscreen for use with a Samsung Xcover 4, and was wondering if there is a way to add an option to go directly to the bluetooth settings. so that the user can safely pair the device with their vehicle. I know i can link to launch://com.android.settings but would rather not give the user access to the main settings option. Thanks
I am trying to find a convenient solution for forcing our Samsung XCover 3 and Xcover 4 devices to use only 3G-connections. We have about 500 devices, so it is not in my best interest to do that manually... The reason behind this, is that our version of the MobiControl-cloud is 13.0 and it seems that it doesn't fully support the 4G -connections. Or at least all the phones using the 4G-connections seems to be offline in the Web Console. So is there any way to do this remotely?
I'm encountering an error when deploying my app package "Failed to install application null from package". I have 15 phones. 14 are Nokia's and one is a Samsung Galaxy XCover 4. On the Nokia's everything works fine, the package installs. On the Samsung it fails. The devices are set up for Android for Work and enrolled in Soti as Android Plus devices. I have enabled "Unknown Sources", and there is no Google Play Protect on the phone. The phone is running Android 7.0. Has anyone come across this error before?
I could see someone mentioning about the problem of image(s) inserted in earlier post being erroneously replaced by another one inserted in a later post. This happened to many of my contributed posts too. However, this problem is still not fixed by Soti team administering/supporting this discussion forum. Also, I have sent two feedbacks (using the "feedback" button on the right edge) that many forum users do not know how to use the new "image insertion/editting" UI introduced about 3 months ago. Somehow, the old image insertion mechanism is not resumed, nor is there any document/reply to tell users what to input in the "source" field for the new interface. This forces more users to use cut-and-paste mechanism in their web browser to insert image, which likely leads to the image-replacement problem mentioned above. Ignoring the reported problems has already caused many threads to have incorrect images unrelated to the contents of the topic discussed. This seriously hinders forum users from understanding the problem/solution, and also damage the reputation of many contributors for including nonsense images in the post. When will Soti support team take action to fix this? Or should this be reported directly to the top-management?
I am curious if any has had any issue with a Certificate Profile failing to install and what it may be caused by. In my case, we are installing a Cert to a Zebra Android+ device to run an application. The Cert is in its own profile and the mandatory Auth is in a separate Lockdown profile. (This may be relevant but I have not found it to be yet) At some point after making changes to a completely different profile, the already installed Cert would change to an Install Failed status and the app would no longer operate. To my knowledge, the profile was not reinstalled and the Lockdown(with Auth) was not removed during this issue. I am able to reproduce the failure by revoking and reinstalling the Cert profile on a device (while keeping Lockdown + Auth installed). Once I attempt to reinstall, I get a failure for the Cert profile and have to Factory Reset the device to even get the cert to reinstall. Another note, not to distract from the main topic, is if you have Cert XYZ in Profile A and Profile B, SOTI somehow sees that the cert is the same and does not attempt to reinstall the cert when changing from Profile A to B via folder move or other means. I have a SOTI case open and have sent verbose logs but it's not really getting anywhere and I am apprehensive to move forward with changes I need to make in fear that it will bring down their production devices.
Upgraded MobiControl to 14.1.5.1284 and downloaded new Device Agent.When installed to a Zebra MC330K it keeps stopping.Older agent worked but had other issues. Any workaround (Miss the old v9 interface)
Hello, I made the setup for LDAP server and created the special group in Active directory. I added this group thru the Manage Users MobiControl Security User/Group tab and granted MobiControlAdministrators permission. I added to this group several number of users thru the AD snapin. However, when I try to log in to Soti with AD account - I get the following error: ********************************************************************** Exception: Authorization Server Host: Failed to authenticate user **********************************************************************[BusinessLogicException: Parameter username has invalid value ruuxxxxxx.] at Soti.MobiControl.Providers.Ado.Legacy.SecurityPrincipalProvider.GetByNameDomainLdap(String name, String domain, String ldapConnectionName) at Soti.MobiControl.Providers.Ado.Legacy.SecurityPrincipalProvider.GetByName(String name) at Soti.MobiControl.ManagementService.AuthorizationService.Authenticate(LogOnRequest request, Boolean& isAdUser) at Soti.MobiControl.ManagementService.AuthorizationService.InitialUserSession(LogOnRequest request) at Soti.MobiControl.ManagementService.Security.AuthorizationManager.AuthorizeWithUserCredentials(String userName, String password, String source) at Soti.MobiControl.Security.AuthorizationServer.Controllers.AccountController.<LogOn>d__5.MoveNext() ********************************************************************* Should I make some additional setup ?
I'm configuring a Galaxy Tab A6 to only show a webpage in kiosk. I've noticed that on the lockdown menu it's possible to press and hold a text, which then prompts a menu for: Copy, Share, Select All, Web Search. This then provides the user with plenty of opportunities to access the device settings, add various accounts, etc. Is it possible to disable this popup menu when press and holding a text? I'm using SOTI Surf in addition to this and in there, this option is disabled and works, but the lockdown menu provides this access.
Hi, i have a problem with installing Agent on Unitech EA502, it says device is not compatible. Is there any chance to install any other way's I have tried downloading from https://docs.soti.net/oem.
SOTI SYNC Annual User Conference is an Industry-Leading Mobile Technology Event Mobile technology experts come together to learn from the best, exchange ideas and share best practices on common challenges in a thought provoking, fun and engaging environment. With a full day of optional hands-on training, followed by two full days of Keynotes, General and Track sessions from a wide range of industry experts, SYNC attendees will have the opportunity to blend technical skills against real mobility issues. Attendees will walk away from this event with the knowledge and know-how to lead their organization in the ever-changing world of mobility. For More details: https://sotisync.com/
Hi All, Is there a way using file sync or similar to auto push wallpapers to devices? ideally we don't want to unlock devices and manually configure them due to numbers. We have TC75 devices enrolled with Android Plus and they state they have an API level of 23. We are running 13.3 version of Mobicontrol. any help would be great!
I have some devices that the remote control does not work because they do not have the last update of the operating system. Given that the devices are in kiosk mode, the user can not run the update, which is why we want to know if we can do it through Soti MobiControl through some script and task scheduling
Hi, We are planning to upgrade our MobiControl installation. We curently have the MobiControl databases on a standalone SQL server which has other production databases. Since the database user must be a SysAdmin or a DbCreator for the upgrade process to complete, we have concerns that the upgrade process might affect in some way the other databases or the SQL server itself (stop/start). If anybody already successfully went through such upgrade scenario, please share.
Hi everyone and RC, wondering if anyone has setup a shared Build Directory to sync .mcp/.pcg and contained files between multiple users. Maybe using a URL? I have tried this with minimal effort but when pointing the Build Dir to a syncd cloud server, it specifies the C:\ user path, which is also different for our Mac engineers. Thanks!
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