Phone number of kiosk

N
novice
INNOVAPOST INC.

Is it possible to add the phone number to the Android lockdown screen? Nothing is displayed when we add %PHONENUMBER% to the HTML template. 

MobiControl version is 14.1.
Android 5 on Zebra TC75s.

7 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
7 years ago

Can you see the phone number of the device  from the "Device Details" tab in the web-console?   The SIM cards from some telco operators may be configured to disallow phone device firmware to read-out the associated phone number.  In such case, you can't see any valid number reported in the "Device Details".  

However, if you have a number reported in the Device Details", and there is nothing shown for the the macro %PHONENUMBER%, then you should officially open a support ticket to further investigate the cause.  The macro name is correct according to Soti documentation.  However, frankly speaking,  I can't recall I have previously used this macro in kiosk menu, and have got successful result.  On the contrary, I have countless successful cases using other macros such as %IMEI%, %DEVICENAME%, etc.  in kiosk menu.

V
Vitor
7 years ago

Hi Raymond, is there a equivalent command to smsreportpn for Android devices?

RC
Raymond Chan Diamond Contributor
7 years ago

May I ask from where you get this "smsreportpn" ?