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iOS 11 has introduced changes that are not compatible with older versions of MobiControl.
Hello, I know in MobiControl 13 you can set up a Filter Criteria with Custom Data for deploying Profiles. Is this funcionality also available in MobiControl Version 10?
I have an item on a lockdown device calling 'action://CONFIGURE_WIFI' but I don't want everybody to be able to change the wifi settings, is there a way to password protect it?
I'm working with my device reseller at the moment to input my devices in the Zero Touch Portal. Is SOTI MobiControl a supported EMM and how can I set this up?
Hi, Last Sunday, I upgraded MobiControl from 14.0 to 14.0.2 and it's been a nightmare since. I had no issues with 14.0, but the upgrade to 14.0.2 has been regretful. Apart from dealing with SSL certificate issues, the biggest problem is MobiControl services continuously stopping for no reason. Right now, the Management Service continuously crashes every 5 to 15 minutes or so. Event Viewer shows the following: Faulting application name: Soti.MobiControl.ManagementService.Host.exe, version: 14.0.2.264, time stamp: 0x5a20b632 Faulting module name: clr.dll, version: 4.7.2558.0, time stamp: 0x59d414b7 Exception code: 0xc00000fd Fault offset: 0x000000000001358b Faulting process id: 0x1190 Faulting application start time: 0x01d3938af831b940 Faulting application path: C:\Program Files\SOTI\MobiControl\Soti.MobiControl.ManagementService.Host.exe Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll Report Id: 51619607-ff7f-11e7-80ce-005056acfd5b Faulting package full name: Faulting package-relative application ID: MobiControl's Management Service log mentions the following failures: * Exception: A task was canceled. * [InternalLogicException: Failed to send HTTP request to proxy target] at Soti.MobiControl.Ngui.WebConsole.Handlers.ConsoleApiProxyHandler.d__4.MoveNext() * Exception: Cannot access a disposed object. Object name: 'System.Net.HttpListenerRequest'. * [ObjectDisposedException: Cannot access a disposed object. Object name: 'System.Net.HttpListenerRequest'.] Here's a new one I haven't seen before (yet more certificate errors): Exception: The message could not be processed. This is most likely because the action 'http://tempuri.org/ICacheProxyService/GetByKeys' is incorrect or because the message contains an invalid or expired security context token or because there is a mismatch between bindings. The security context token would be invalid if the service aborted the channel due to inactivity. To prevent the service from aborting idle sessions prematurely increase the Receive timeout on the service endpoint's binding. * I noticed this occurs when a technician loads the WebConsole on their first login/session (and then subsequently receives an HTTP 404 error). We then have to wait a few minutes for the service to restart, or restart it manually if the application crashed too many times. On average, the service crashes at least ten (10) times in an hour. I've tried upgrading the .NET Framework runtimes to 4.7.1 to no avail. I also upgraded Java to the latest 1.8u161 and saw no improvement. Searching the web for this type of error yields many results, including one about a Microsoft-supplied hotfix and another about switching .NET JIT compilation modes. Virtual machine specifications: Windows Server 2012 R2 Standard Microsoft SQL Server 2014 SP2 Express 2 vCPU cores with 8GB of memory 2-tier Enterprise PKI for certificates, trusted by all computers One thing I'd like to mention is that MobiControl's WebConsole is served via a NGINX reverse proxy with its own public SSL Certificate from Let's Encrypt (separate machine) while port 5494/5495 is NAT'ed directly to the MobiControl server. This setup worked flawlessly on 14.0. The only certificate I have overridden in MobiControl is the "Deployment Server Extensions and Web Console" while the insecure RSA1 1024-bit original MobiControl Root CA and related certificates still handle everything else. I'm more than eager to change them to our PKI certificates, however I'd like to sort out the current issues at hand first. Anyone else experiencing issues with the latest update or can provide some insight into the matter?
Hi, I need to know if there's a way to change the default notification sound on Zebra Android devices. I didn't find anything in MX framework documentation. Thanks.
Is the Web Filtering / Whitelist feature only available when using the Webroot SecureWeb Browser application and only if it's a managed application (installed via the Play Store)? I've followed these instructions but when it comes to adding the actual web filter, I can't find it! They say: To enable the Android Web Filter, right click a group or a single Android device, click Device Configuration. After the Device Configuration dialog appears, click Web Filter But I do not get this option: Doing some more reading, I found mention of an Android For Work Web Filter, but having followed those instructions, I still don't have the option available:
We have quite a few DataLogic DL-Axist android devices. I would like to know, is there an easy way to remotely set the 'device settings', using a script or configuration file? to remote control into every device and set them up manually will be a time-consuming task Here are some examples of settings we would like to set, any help or suggestions in this regard would be helpful and appreciated... 1) Settings> Scanner settings> Notification> Enable display notification = false 2) Settings> Scanner settings> Formating> Lable suffix = [LF] 3) Settings> Scanner settings> Wedge> Enable keybord wedge = true 4) Settings> Scanner settings> Wedge> keybord wedge only on focus = false 5) Settings> Scanner settings> Symbology settings = Enable pre and check digits for EAN-13, EAN-8, UPC A, UPC E
What is your preferred MobiControl driven OS / Firmware update method for Zebra Android devices, and why? I am trying to validate the best deployment strategy given the regular release of Lifeguard updates, sometimes in the 30-50MB range, and the occasional release of full size updates in the 200-300MB range. I am considering multiple aspects including, but not limited to, minimizing impact to the network and minimizing impact to the end users. Do you have users self-serve the update? Do you schedule them to all occur at the same time? Do you preload the update files and then execute the installation separately? Delivery Mechanism Options - File Sync Rule - Package - MX Profile that points to an FTP server or other download location. - Other? Application Mechanism Options - install_system_update as a post install script in the package - install_system_update as a standalone script applied on demand - install_system_update in a script in a package that is applied via a Self-Serve package - MX profile for applying the OS update applied as a package - Zebra custom app for applying OS Updates. - Other?
How can we disable Windows Updates via MobiControl in case of Windows Classic?
I was attempting to create an application catalog rule within MobiControl for my Android Devices by searching and shortlisting applications via the Google Play store and I received an error message.
Hello, We've an issue where profiles are getting stuck on "pending" when we update them with a new version of packages (the installation goes through after an while, could take up to 1-2 hours). Have anyone experienced this before, and maybe has an solution for it? SOTI Version: 13.3.3.0.3965
Hello, I am trying to add GMail to the list off apps that appear on the lockscreen in kiosk mode, but I can't find the path / Launch url for it. Does anyone have any ideas please? Also, when the Lockdown profile is applied to a device, is there any way of enforcing a policy where updates to the Android OS are forbidden / ignored? Thanks
Connecting remotely to a mc18, I see the display inverted; It's a big problem, you can not manage the device correctly because the controls are reversed; There is a solution? The devices are unmanaged!!! Please...
Does anyone know how to get Zebra TC70 devices on Andriod for Work. These devices are owned by the company and we want to manage them using Soti. We've tried Google Device policy but if the user removes adds a screen lock we get locked out of the device and have to flash it. I've been told that with Google Andriod for work the company always has a back door to the device. However, i can't figure out how to get it to work with Soit and the docs for this are minimal and support doesn't really seem to know either.
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