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We had a script that we pushed to laptops to reboot them working fine in MC13. The script stopped working when we upgraded to MC14. We are now at the latest MC14 version and we can't get it to work. Does anyone have any ideas? This is very important to us because it returns the laptop to the state where a smartcard and PIN is needed to access the latop's contents. Thanks!
Hello, after upgrading MobiControl from version 13.3.0.2906 to 13.4 (latest MR) Devices running on the M3 SM10 LTE (Android 5.1.1) and M3SM10 non LTE (Android 4.3) can not be upgraded to a compatible version of the server .On M3SM10LTE devices, agent 13.3.0 build 1069 is installedOn devices M3SM10 non LTE installed agent 13.3.0 build 1069Automatic Update> Right Device Button> Allow Upgrade> Upgrade now feeds information about an incompatible device.Attach a sample log:Agent upgrade attempted (Unable to find matching Android Plus Agent)Please for assistance, the problem so far 300+ devices
Hi All, We are using SOTI V13 with majority android plus devices. We are struggling to get vendors to provide us with APKs to push to our devices and provide updated APKs when required. I see we can put them in an "app catalogue" but this seems to just provide a link to a play store but the majority of our devices are shared devices in lockdown. I've also see within mobile iron you can pull an APK in from the play store. does anyone have any suggestions / advice?
What protocol does SOTI use when connecting to a Windows Desktop computer? Is it Remote Desktop? Can other programs use the client on the desktop computer to control the computer? What security does the client have to prevent connections from other remote control programs? Can the client be hacked to allow another program to connect to and control a windows computer?
The idea is to create an Apk on the device that would ask the Device Agent to execute a syncfile (like commloader -syncfile on Windows CE) I guess there is an intent that can be sent to the device Agent ? What is the right syntax to do this ?
Hello, I get the following message on my device: "The certificate for this Server is invalid". How can I avoid this message / what is the solution?
Hi guys, I'm trying to remove a "test" Device Rule and leave another 3 I have created. There is no way I can remove the test one as it says "The Add Device Rule cannot be deleted as it is currently set as the Default Add Device Rule. Please change the Default Add Device Rule before deleting the rule" However there is no way I can change the default rule. Does anybody know if this is possible? Thanks
Hi guys, I have recently purchased SOTI MobiControl to be used with Honeywell Dolphin 70E :) WMC6.5 So far so good, but I'm trying to automate as much as possible the config of these devices. Does anybody know if there is a way to automate the "regional settings": time, date, language, keyboard Thanks :)
How do I resolve this root certificate issue in a MobiControl Cloud instance?
I need to uninstall an application on 260 of my 500 Zebra MC55 Windows Mobile/CE devices. I used the search provided by the MobiControl console to specify those 260 devices. The 260 devices are all in different device groups. Deployed a package which contained the uninstall script to 1 test device via a profile and it worked without any errors. I was thinking to create a new filtered group and put all devices that need the uninstall in there but there is no way to assign a Profile to filtered or virtual groups? Whats the "best way" to target only those 260 devices and uninstall the application via a MobiControl script? Thanks! Regards, Michael
Hi, you have no idea how to install/restart APIs the remote control? The same location and installation.
Hello, is it possible to run MobiControl 14.1 on premise offline including skins? I've tried the solution provided in https://discussions.soti.net/thread/is-it-possible-to-setup-a-fully-offline-instance-of-mobicontrol-on-premise/ but it did not work for me. Thanks!
After a reboot this weekend of our 14.0.0 server the Soti MobiControl Search Service no longer starts up on the server. The message that displays is in the screenshot below but it says "No connection could be made because the target machine actively refused it 10.1.2.28:9200." The IP Address 10.1.2.28 is the IP of the server hosting all of the server components for Soti. The firewall is off on the server and the Deployment Server, Database, Web Console and Search Service are all hosted on the same server. I checked netstat and the port 9200 is not in use. I also tried a second restart of the server to see if that would fix it, it didn't. Has anyone had similar issues with the search service? I'm half tempted to try the upgrade to 14.1 to see if that fixes something, but I'm worried I might make it worse.
Does anyone have experience managing Windows 10 devices via MobiControl in an environment where the devices will not be enrolled in a domain? Specifically what types on controls are available to lock the devices down, manage updates, etc?
Hi all - One our customers recently reported an issue to us where their users have a workaround for getting around our kiosk lock screen and logging into the Guest account to access YouTube, Netflix, etc... which are typically blocked via our profiles pushed out to all devices. Since I have a profile that blacklists applications pushed down to every device, why would this no hold true when switching to the Guest profile? All of the blacklisted apps appear when in Guest mode. Is there a way I can disable or prevent access to the Guest account via MobiControl? This is a huge liability as our application is used in vehicles in the logistics industry.
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