Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    Does anyone know if Microsoft HoloLens are Supported as Wearable for managing and deployement? Solved

    Hololens supported? with Soti MobiControl v 14?

    SOTI MobiControl
    8 years ago
  • 0 votes 3 answers

    Is there an option to bring iOS devices into the MDM without Apple DEP registration (BYOD)?

    Is there an option to bring iOS devices into the MDM without Apple DEP registration (BYOD)?

    SOTI MobiControl
    8 years ago
  • 0 votes 9 answers

    Agent for Zebra TC20? Solved

    Hi Guys, I need to an agent for Zebra TC20, where can I find it? Zebra generic agent doesn't work... Thank you in advance, Filippo

    Android
    8 years ago
  • 0 votes 2 answers

    VPN not being applied to Zebra Android + Device in DA mode.

    I've created a VPN Android+ Profile and have assigned it to a Zebra TC51 running Android Nougat enrolled in Device Administrator mode. The Profile shows as being installed. Am I missing a step here?

    Android
    8 years ago
  • 0 votes 1 answer

    Upgrading 13.4 to 14.1 release - Getting "Feature transfer error Error: Catastrophic failure" during setup.exe Solved

    As the title suggests, I am having an issue with the 14.1 installer exe so far and am unable to determine if this is related to the upgrade process, the .exe or the actual Server 2016 environment. I have tried to upgrade to 14.1 with 13.4 services stopped and also tried uninstalling 13.4 and executing the 14.1 setup.exe. The error message seems to signify that it's unable to locate "ABSMethodAndMethodFileTables.sql" but I cannot verify the directory since it's abbreviated. I have also just verified server integrity by installing 13.4 fresh again and setup proceeds until completion just fine. I will be exploring if this may be a permission issue to the ABS directory in C:\Users\<user>\AppData\Local\Temp\<UID>\ABS\.sql. For now, I may have to resort to 13.4.

    SOTI MobiControl
    8 years ago
  • 0 votes 2 answers

    How do I update firmware on a Zebra Printer?

    How do I send updates to zebra printers?

    SOTI MobiControl
    8 years ago
  • 0 votes 18 answers

    File browser in Remote control on Zebra Android N devices Solved Locked

    Is anybody able to use file browser on Zebra Android N devices? I have tested TC20 N with latest android enterprise .apk + RC Hawkeye plugin in DO mode and there is no way to use file browser in remote control. We should be able to access \storage\emulated\0\ path. Thank you Milan

    Android
    8 years ago
  • 0 votes 1 answer

    What are the MobiControl requirements to support the enrollment of iOS 11 devices? Solved

    iOS 11 has introduced changes that are not compatible with older versions of MobiControl.

    iOS
    8 years ago
  • 0 votes 2 answers

    Windows Mobile 6.1, Filter Criteria for profiles in MobiControl Version 10 (!)

    Hello, I know in MobiControl 13 you can set up a Filter Criteria with Custom Data for deploying Profiles. Is this funcionality also available in MobiControl Version 10?

    SOTI MobiControl
    8 years ago
  • 0 votes 4 answers

    password protect one particular item within a lockdown profile

    I have an item on a  lockdown device calling 'action://CONFIGURE_WIFI' but I don't want everybody to be able to change the wifi settings, is there a way to password protect it?  

    Android
    8 years ago
  • 0 votes 3 answers

    Does SOTI support Android Enterprise Zero Touch Enrollment? Solved

    I'm working with my device reseller at the moment to input my devices in the Zero Touch Portal. Is SOTI MobiControl a supported EMM and how can I set this up?

    Android
    8 years ago
  • 0 votes 2 answers

    Management Service keeps crashing after upgrading to 14.0.2 Solved

    Hi, Last Sunday, I upgraded MobiControl from 14.0 to 14.0.2 and it's been a nightmare since. I had no issues with 14.0, but the upgrade to 14.0.2 has been regretful. Apart from dealing with SSL certificate issues, the biggest problem is MobiControl services continuously stopping for no reason. Right now, the Management Service continuously crashes every 5 to 15 minutes or so. Event Viewer shows the following: Faulting application name: Soti.MobiControl.ManagementService.Host.exe, version: 14.0.2.264, time stamp: 0x5a20b632 Faulting module name: clr.dll, version: 4.7.2558.0, time stamp: 0x59d414b7 Exception code: 0xc00000fd Fault offset: 0x000000000001358b Faulting process id: 0x1190 Faulting application start time: 0x01d3938af831b940 Faulting application path: C:\Program Files\SOTI\MobiControl\Soti.MobiControl.ManagementService.Host.exe Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll Report Id: 51619607-ff7f-11e7-80ce-005056acfd5b Faulting package full name: Faulting package-relative application ID: MobiControl's Management Service log mentions the following failures: * Exception: A task was canceled. * [InternalLogicException: Failed to send HTTP request to proxy target] at Soti.MobiControl.Ngui.WebConsole.Handlers.ConsoleApiProxyHandler.d__4.MoveNext() * Exception: Cannot access a disposed object. Object name: 'System.Net.HttpListenerRequest'. * [ObjectDisposedException: Cannot access a disposed object. Object name: 'System.Net.HttpListenerRequest'.] Here's a new one I haven't seen before (yet more certificate errors): Exception: The message could not be processed. This is most likely because the action 'http://tempuri.org/ICacheProxyService/GetByKeys' is incorrect or because the message contains an invalid or expired security context token or because there is a mismatch between bindings. The security context token would be invalid if the service aborted the channel due to inactivity. To prevent the service from aborting idle sessions prematurely increase the Receive timeout on the service endpoint's binding. * I noticed this occurs when a technician loads the WebConsole on their first login/session (and then subsequently receives an HTTP 404 error). We then have to wait a few minutes for the service to restart, or restart it manually if the application crashed too many times. On average, the service crashes at least ten (10) times in an hour. I've tried upgrading the .NET Framework runtimes to 4.7.1 to no avail. I also upgraded Java to the latest 1.8u161 and saw no improvement. Searching the web for this type of error yields many results, including one about a Microsoft-supplied hotfix and another about switching .NET JIT compilation modes. Virtual machine specifications: Windows Server 2012 R2 Standard Microsoft SQL Server 2014 SP2 Express 2 vCPU cores with 8GB of memory 2-tier Enterprise PKI for certificates, trusted by all computers One thing I'd like to mention is that MobiControl's WebConsole is served via a NGINX reverse proxy with its own public SSL Certificate from Let's Encrypt (separate machine) while port 5494/5495 is NAT'ed directly to the MobiControl server. This setup worked flawlessly on 14.0. The only certificate I have overridden in MobiControl is the "Deployment Server Extensions and Web Console" while the insecure RSA1 1024-bit original MobiControl Root CA and related certificates still handle everything else. I'm more than eager to change them to our PKI certificates, however I'd like to sort out the current issues at hand first. Anyone else experiencing issues with the latest update or can provide some insight into the matter?

    SOTI MobiControl
    8 years ago
  • 1 votes 6 answers

    Change default notification sound Solved

    Hi, I need to know if there's a way to change the default notification sound on Zebra Android devices. I didn't find anything in MX framework documentation. Thanks.

    Android
    8 years ago
  • 0 votes 10 answers

    Enable Web Filtering / Whitelist Solved Locked

    Is the Web Filtering / Whitelist feature only available when using the Webroot SecureWeb Browser application and only if it's a managed application (installed via the Play Store)? I've followed these instructions but when it comes to adding the actual web filter, I can't find it! They say: To enable the Android Web Filter, right click a group or a single Android device, click Device Configuration. After the Device Configuration dialog appears, click Web Filter But I do not get this option: Doing some more reading, I found mention of an Android For Work Web Filter, but having followed those instructions, I still don't have the option available:

    Android
    8 years ago
  • 0 votes 6 answers

    set the 'device settings' using a script or configuration file

    We have quite a few DataLogic DL-Axist android devices. I would like to know, is there an easy way to remotely set the 'device settings', using a script or configuration file? to remote control into every device and set them up manually will be a time-consuming task  Here are some examples of settings we would like to set, any help or suggestions in this regard would be helpful and appreciated... 1) Settings> Scanner settings> Notification> Enable display notification = false 2) Settings> Scanner settings> Formating> Lable suffix = [LF] 3)  Settings> Scanner settings> Wedge> Enable keybord wedge = true 4) Settings> Scanner settings> Wedge> keybord wedge only on focus = false 5) Settings> Scanner settings> Symbology settings = Enable pre and check digits for EAN-13, EAN-8, UPC A, UPC E

    Android
    8 years ago

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