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Hello, i want to try to build an app based for mobicontrol console using the soti snap. Inside the app, there is a login function. For this function, people who login to this app is the admin or user using their mobicontrol account. So they don't need to create another account in order to login the app and get the devices information from MobiControl. I have plan to using the MobiControl API. But, i have no idea which API should i use to authentication. Anyone can help me?Thanks
Is there any way to retrieve passwords set for profiles which use Lockdown/Authentication? I've got full access to the MobiControl database, is it possible to recover a given password? If not, then it would be useful to be able to somehow have a "superadmin" password. We've had a few devices which were not connected to a network, and therefore couldn't fetch a new password definition, and we couldn't update the WiFi settings because we couldn't log into the device! Regards, Daníel
After updating to Android 10 from 9 on my CK65 devices I've noticed I can't swipe up from the bottom of the screen to do an administrative unlock from the Lockdown screen anymore. If I go into Remote Control I can force it to administrator mode from there, but not directly from the device. Did something change with this?
Hello, we work with mobicontrol on version v13.3.3449 . I have one device with a lockdown (panasonic fz b2) who is not connected since two years ... This tablet was buy for to make some test and since this period many people forget it .. device is enrolled with android+ On this tablet , i have a lockdown with a password. The agent is deconnected because the wifi available does not exist again ... My question is, how to get the password locate in the profile -> authentification Each time, i try to make a copy paste, textbox become empty ... thanks for your time
Hell all, we have mobicontrol in version 13.3.0.3454 We have a lot of device in zebra TC75X with android 6 and 7. the client mobicontrol is on version 13.3.2 build 1014 actually, we migrate all url we call in http to https. i can install the certificate on the device without problem all works fine. I would like to know if some people has experience with certificate. Is it better to add the certificate in a separate profile or it's better to add the certificate in the main profile (where authentifcation kiosk is added) ? Actually, for testing i have created a separate profile who contains just the certificate I have a main profile where i have (bookmark, kiosk, …) and so on. I can install all, remove all, all seems to work but i would like to have some advice or suggestion. thanks for sharing your knowledge
Hey all, Quick question. We have windows mobile scan guns (MC9190/9200) We have authentication to our AD server turned on. Logging in works but we have the option set to prompt for password after 10 minutes of non-use. This setting doesn't appear to work. After the user logs in and you leave the scan gun alone it never prompts for the password again. Removed all profiles (except wifi) with the same result. Is this a known issue? Or am I missing a configuration option? Thanks, Chris
Hello all, we work with device as zebra tc75x with android 6 and android 7 our server mobicontrol is on version 13.3.3454 On the device we have the mobicontrol client on version 13.6.1476 Yesturday i have plan an installation automatic of a profile. All is done but on 1 device i have the statut Installed PARTIALLY ! On this profile i have some : bookmarks / feature control / lockdown / out of contact /phone call / application run control ALL these options are on statut Installed But authentification is on statut Delivered … I've try to reboot the device but the statut is still the same. Device is well connected, if i do a remote control on this device for me all is ok How i can do for this statut of this profile become -> Installed ? I join a print screen of this profile. thanks for all
It seems that, if you want to deploy a certificate (using a Certificate configuration in a Policy), you also have to deploy an Authentication policy, according to the warning shown below: So we created an Authentication Policy too, and it surprises us to see that it's not necessary to define a User Password Policy.The 'Device Administrator Password' setting is enough. Is this logical? Because, when installing a certificate on a non-MobiControl-managed device (plain, out-of-the-box Android), one must configure a pincode on the device before a certificate can be installed... SOTI Support has been contacted & have indicated to us that 'if it's working for you right now, it will be ok', but I'm interested in the deeper philosophy behind the above... ;)
2-Factor Authentication is required by Security to be used by all of our staff for accessing the MobiControl Console in our department. Our potential options are as follows: Citrix Vlan 1601 Entrust tokens E-Auth Piv Card (LincPass with chip) and pin What is SOTI's recommended approach?
I've cloned our companies existing profile for iPhones, as a test group. I've added 9 users to this group. All devices have received and installed the test profile, but 1 user is not able to do one of the functions specified in authentication. User has an iPhone 7 (12.1.4) and is unable to specify and easy password. On my phone i created a simple password, was advised that it could easily be guessed but selected "user anyways". My colleague who is on the same profile, confirmed it has been installed, cannot specify a simple password. When he does he gets the message that the password can easily be guessed but only gets the option to "change password", use anyways is not an option. We have force restarted the phone. Still will not apply that one setting Everything else appears to be correct. Any ideas?
Hello all, we work with mobicontrol on version v13.3.0.3454 We have a zebra TC 75 with mobicontrol agent on version : 13.5.0 build 1677 (android 6.0) on this device, we have one app who create a database sql lite. I'd like to encrypt file. On profile, i've found an option : file encryption I would like to know how it's works ? Because, sorry perhpas my understand is bad but as i can understand with this option (file encryption) mobiControl make the Job ? Encrypt data for us. But when i try my data is always readable ... For to do that, i create a profile add authentification with password, add file encryption -> install this profile. Run my app -> starts app -> create db sql lite i export my database sql lite with usb cable but my datas is always on clear .. Something is wrong .. thanks for all
Hey Guys, we want to set up a Pin-Code to unlock all of our Devices (Zebra TC20 + TC51). Here's the Serverside config: As you can see, we only want a Pin without alphabetic characters. Unfortunately our Endpoints showing up this (wants min. one alphabetic character): Also other options like pattern wants a password with numeric an alphabetic characters. How can we set up only a PIN on our devices? Any suggestions? Why seems MC not allow any other options than password? Thank you!
Hey Everyone, When it comes to certificate renewal for CBA is it mobicontrol or exchange that is responsible to send the updated certificate to the devices? I noticed that under our Certificate Template the "Auto renewal" check box is not checked, could that be the issue? Currently when people are having authentication issues we have to revoke the CBA profile and push it again which updates the certificate but this should be done automatically. Regards, Johnathon
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Can I use MobiControl to manage Single Sign-On for my applications?
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