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Hey Everyone,
When it comes to certificate renewal for CBA is it mobicontrol or exchange that is responsible to send the updated certificate to the devices?
I noticed that under our Certificate Template the "Auto renewal" check box is not checked, could that be the issue? Currently when people are having authentication issues we have to revoke the CBA profile and push it again which updates the certificate but this should be done automatically.
Regards,
Johnathon
Hello Johnathon,
Thank you for contacting SOTI Inc. in regards to our handheld solutions.
The renewal is handled by MobiControl around 14 days prior to the certificate expiration only if the "Auto-Renewal" option is checked under the Certificate Template.
Basically what this means is rather than going to a third party Certificate Authority to get a PKI certificate and using their hosted services, we can actually handle this in-house through MobiControl and can send the updated certificates to the device only if the option is checked.
Let me know if you have any further questions.
Regards,
