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As the title says, I am unable to delete a device from the console, every time I try to delete the device in question, I get a banner that says, "Error sending delete action to device", the system logs show it as a "Business Logic Error"
Good morning, I'm writing to you because I used the script below: manualblacklist reset manualblacklist addallowed com.android.settings/com.android.settings.Settings $BluetoothSettingsActivity manualblacklist on I used this script to authorize a pop-up for bluetooth pairing on many TC75 devices. After using this script, we realized that many devices are boot-looping. It seems also to be linked to a wifi detection notification. I would like to know if you can help me to know exactly what is doing the script and, in particular, the manualblacklist reset. Do you have any documentation on the manualblacklist commands. Is it possible to list the manualblacklist contain ? I tried manualblacklist list but doesn't show anything. Thank you. Below an example of device that seems to be affected
Hi community We encounter an issue with Mobicontrol console. Drag and drop of devices is not anymore possible since upgrade from 14.1 to 14.5. Any idea ? thx steve
Hi everyone,we have two SAMSUNG devices in the MC console (although it really are the same device) that we cannot delete. When the screen is refreshed, they reappear offline. Can I remove them by editing some table in the database? Our MC versión is 15.1.5 build 1005 Regards
I have a problem with the Soti MobiControl webconsole New devices are not displayed, but rules and profiles get the devicesWhen I move a device to another folder, the device remains in the old folder in Web console, and rules and profiles are dragged from new folders. What is the problem here?
Hi all, we have found following problem: We set a device pin with script during device enrollment. Now something strange/bad is happening. If the device is locked (standby etc.) and you delete the device in Soti. The device gets a rollback (correct). But if you now want to unlock the phone, it's impossible because the pin request is still there but no Pin will be accepted. In my opinion there should be only 2 cases: - old Pin or - no Pin request
I know this may have been answered somewhere else but from what I have seen, it doesn't answer my question 100%. I have a non-production lockdown group that I need to test by assigning a package to that group before I assign it to my lockdown production group. Whenever you update your package, you need to assign it to the lockdown group. Now, let me just say, using MobiControl is fairly new to me. There are a few things I can do but this is not one of them. I would appreciate any help with this.
Hello, Our devices are organized in different groups, and we are using only one Add device rule. The authentication method of the users is based on Active Directory groups. I thought if i create different or additional Add device group (based on different AD group) the device would enroll in a different MC device group, but once i enter a user from that new group, i receive authentication error, as if the default add device rule is blocking all other rules. I don't know, if i can achieve was described above in MobiControl or not. I precise, we have SOTI MobiControl version 13.2 with Generic Android agents installed. Thank you,
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