Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 5 answers

    How do you pull network reporting on devices on Soti MobiControl

    I have dug around under the reports tab on the MobiControl menu bar and cannot find a way to pull any network related reports on Soti. Has anyone found a way to pull these types of reports??

    SOTI MobiControl
    a year ago
  • 0 votes 2 answers

    The user is not permitted in the shared device configuration

    Hello guys, I have an LDAP connection setup and working, can connect through it in the webconsole .. I can recover my LDAP groups in the Users/groups directories. If i had a group i'm belonging (or whoever) as adminstrators, then i had Shared Device Configuration to my devices with the group i'm belonging. (samsung S7 FE for example). My device now show the Shared Login screen, and on that screen if i input my username/pwd, it authenticate (success shows in logs). But return a message "Failed to authorize user 'username' because the user is not permitted in the shared device configuration" Agent V15.4.3 Build 1054 Server : 15.3 Any ideas on that ?  Thanks ! 

    Android
    2 years ago
  • 0 votes 1 answer

    Is there any way to recover deleted device groups?

    One of our new guys has deleted one of our device groups and with it all the devices allocated to that group. Is there a way to recover the devices or group from the console?

    Android
    4 years ago
  • 0 votes 6 answers

    Device Count Low after upgrade Solved Locked

    I had our cloud instance upgraded from 14.4.9 to 15.1.0.   Although my licence count is correct, and device report is correct the number in View Al Devices is low,  The count has been going up as devices come online and check in but I'm only seeing two thirds of the devices in the view The devices that are not listed have been offline for weeks/months (although I can see some long offline devices which require a client update). How can I get the view to update from the database?  Is it just a case of waiting overnight?

    SOTI MobiControl
    5 years ago
  • 0 votes 3 answers

    Android device recommendations

    We are looking at providing phones to run a very simple web app, so the requirements for the device are very low. I was considering looking at Android One devices to simplify things, however I was wondering if there were any brands or models that worked particularly well with Mobicontrol? For example, having the most compatible features, allowing easy deployment, etc We're looking in the region of <£200 Thanks

    Android
    5 years ago
  • 0 votes 2 answers

    Report Target Device Groups for all profiles

    Hi, is there a way to generate a report which shows the "Target Device Groups" for all profiles in one view? (preferably automated via the MobiControl API) br,Steven

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    How to find in which device group a device is located? Solved

    How can I find in which device group a device is located? If I search "All devices", along with some extra information, the list is displaying the device I'm searching for, but I don't know where this device is located in the device group hiërarchy...Thanks in advance!

    SOTI MobiControl
    6 years ago

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