Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    "Profile installation Failed The SCEP server returned an invalid response." Solved

    Hi All, We are currently setting up 90 ipads and joining them through MDM. We have setup around 4x and then suddenly one of the ipads give the following error: "Profile installation Failed The SCEP server returned an invalid response." We cannot solve this by restarting the ipad, not many actions to perform really. Meanwhile, other ipads configured before and after this problematic ipad have no such problem... Can anyone suggest a solution on how to resolve this? Thank you.

    iOS
    3 years ago
  • 0 votes 2 answers

    SOTI MDM update iPadOS behaviour Solved

    Hi, I would like to know more about using SOTI to deploy mass iPadOS... The iPadOS size is around 5.5GB, it brings concern as we have to update 90 units of iPad in one go... If we are to issue "Update OS" command via SOTI, the following questions come to mind (sorry I cannot test now as I cannot afford to update any of my iPad's OS now): 1) Will SOTI spread the update across a specific time frame to avoid congesting the whole bandwidth? 2) When issuing the command, will it force the iPad to update? Or will it prompt a box and ask for user's consent first? 3) We have set to defer OS update for 90 days, after that period, will iPad be forced to update regardless of its current status? 4) Is there a difference between "scan for OS update" and "update OS"? Thank you for your time.

    iOS
    4 years ago
  • 0 votes 1 answer

    Disable Wireless Private MAC address in iPadOS Solved

    Hi, We need to disable private mac address for our wireless profiles for iPadOS but I can't seem to find the setting. May I know is this possible by SOTI?  If I look at Wi-Fi MDM settings from apple, it seems that setting can be tuned. Do I need to write a custom profile for it?  Grateful if anyone can advise on the matter, thank you. Thanks and Regards, Lok

    iOS
    4 years ago
  • 0 votes 1 answer

    Setting a default passcode for managed devices for iPadOS Solved Locked

    Hello, Currently we couldn't find a way to set a passcode for managed iPadOS devices... After joining the remote management profile, user have to input the password manually. As we want to setup a standard password across all iPads, we need to enforce the password to be a certain value. Please advise how it can be done for iPadOS, thank you. Thanks and Regards, Lok

    iOS
    4 years ago
  • 0 votes 4 answers

    Open iOS WebClips in Google Chrome

    Hello there We have some webapplications which are only working 100% in Google Chrome, we want to use these on a iPad by a web clip. I've fond the url command "googlechrome://" to start in Chrome, but SOTI tells me that the string is not well formated. Is there any way to achieve this? Best Regards Beni

    iOS
    4 years ago
  • 0 votes 5 answers

    IOS - Manage the activities of iPad devices

    Hello everybody, My customers is working on a project in which the device they use is an iPad (including new and old models), they only use an iPad, not an Android tablet.They want to display iPads in different departments, each department will use the same software but log in with different accounts (internal accounts of the software they design). Of course, these devices will work continuously, the screen always displays a live wallpaper (or list), when the user touches the device screen, the system will automatically run an application pre-configured by your manager on that device.I think the way that works they are planning to implement is quite similar to Lockdown mode on Android devices. However, I have never managed any iOS device on SOTI MobiControl, I wonder if anyone has implemented and stable the model that I just mentioned?Sorry my english isn't very good.Thank you very much!

    iOS
    5 years ago
  • 0 votes 6 answers

    SOTI MobiControl iphone app - remove device certificate

    Hi, On the SOTI-MobiControl platform, I want to prevent deleting the configuration of an IPAD group, as well as deleting the SOTI certificate. Thanks in advance, BR,

    SOTI MobiControl
    7 years ago

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