"Profile installation Failed The SCEP server returned an invalid response."

Solved

Hi All,

We are currently setting up 90 ipads and joining them through MDM.

We have setup around 4x and then suddenly one of the ipads give the following error:

"Profile installation Failed

The SCEP server returned an invalid response."

We cannot solve this by restarting the ipad, not many actions to perform really.

Meanwhile, other ipads configured before and after this problematic ipad have no such problem...

Can anyone suggest a solution on how to resolve this? Thank you.

3 years ago
iOS
ANSWERS
T
TMMOD@SOTI
3 years ago

Hi Lok,

Thanks for posting on Soti central. Could you please more specific about the problem. 

Which version of MC are you using ?

What is the OS of the apple device are you using.

Also, if you could please let me know that you're on cloud or on prem server.

LK
Lok Koo
3 years ago

Thanks for your reply.

Version is 15.3

Apple Device is iPadOS 14.7.1

And we are using cloud server.

Anyways, I reset the iPad via iTunes and the error has disappeared. 

Solution