Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 2 answers

    Missing "Forget This Network" Option After iOS 18 Upgrade

    Hi everyone, After upgrading the OS from iOS 16 to iOS 18, many of our iPhone users have reported that the "Forget This Network" option has disappeared (see the below screenshots), making it impossible to remove unwanted Wi-Fi networks from their devices. Our devices are managed through MobiControl version 2025.1.0, and agent version is 2025.0.0. We have a Profile assigned to those devices where it automatically join connect them to our WiFi (see below). Is this a bug introduced by iOS or something related to MobiControl? Please help as I have tried finding the articles outside SOTI and couldn't find any solution.

    iOS
    8 months ago
  • 0 votes 1 answer

    iPhone Push Notifications

    Would Mobicontrol have any impact on push notifications on the iPhone? We are using Application Run Control, but the app we want push notifications for would be on the allow list. Are there any other settings that are likely to block a push notification? I don't foresee any issues, however I do not have access to the device or software to test this to confirm. Thanks!

    iOS
    5 years ago
  • 0 votes 17 answers

    Block outgoing calls iPhone

    I'm pretty sure this isn't possible but was interesting if anyone had any possible solutions to this. We are using iPhones on a project where the users will only need access to the browser to get to a single web app. We are providing sims so that the users do not need to be connected to Wi-Fi to use, however ideally we would block calls to avoid extra charges. I'm looking at data only sims, but it would still be good if we were able to block the option to call. I don't think single app mode will be suitable as we need them to go to a specific pinned safari page. We would also want to allow them to connect to Wi-Fi networks. Any ideas welcome!

    iOS
    5 years ago
  • 0 votes 3 answers

    Force check-in from device

    Is there any way to force a check-in on the device side? 

    SOTI MobiControl
    6 years ago
  • 0 votes 2 answers

    How to use URI Configuration Solved Locked

    Hey Guy's i need Helpf with Configuration of Apps.  I have following Informations:  Documentation from SOTI: http://soti.net/mc/help/v14.1/en/console/reference/dialogs/rules/appcatalog/ios/appcatalog_addedit_appconfig_ios.html Documentation from Microsoft:  https://docs.microsoft.com/de-de/exchange/clients-and-mobile-in-exchange-online/outlook-for-ios-and-android/outlook-for-ios-and-android-configuration-with-microsoft-intune#configuration-keys I want to Configure the Outlook App for IOS Devices.  But i don't kow how, has anyone a example for Sytnax?   I tried This One:  Please Help  Thank You  Daniel Dobbertin

    SOTI MobiControl
    6 years ago
  • 0 votes 5 answers

    iPhone 8 - App Catalog page cannot be loaded Solved Locked

    Hi Everyone, We just recently started rolling out iPhone for our organization. Currently testing our first device. We have the Apple business program account setup, device assigned, enrolled via the link; had another issue whereby I had to skip the initial remote management after factory reset. The issue at present is the app App Catalog opens in Safari and the link doesn't work. The VPP apps that I have setup as Mandatory does install correctly, both MobiControl and Waze app were installed automatically. The preview shows up fine but the App Catalog doesn't work. please see below. thanks

    SOTI MobiControl
    6 years ago
  • 0 votes 4 answers

    Automated iPhone Deployment Solved Locked

    We are working on a project to migrate 1100 unenrolled devices (Android & iPhone) over to MobiControl.  What would be the most efficient way to mass enroll the iPhones?

    SOTI MobiControl
    6 years ago
  • 0 votes 6 answers

    İphone the app we installed removed from the device

    we push an application via app catalog. Some users complained that their app is uninstalled, also there is a profile that contains a webclip to let the user see the apps that can be installed. I don't understand why my mandatory installed app removed from the device. And web clip removed from the device.  Any help will be great

    SOTI MobiControl
    7 years ago
  • 0 votes 7 answers

    iPhone 8 can not enrolled Solved

    Hi, we can enroll iPhone 5,6 without any problems, but we can not enroll a iPhone 8. We do the same enroll process like the iPhone 5 and 6 devices. The iOS version (11.4.1) is the same with the old devices. The enroll process does work normaly without any problems on the device (app or website) The Device appears in the Console with a very long device name. The renaming of the device in the console does not work with iPhone 8. All other informations are not coming even after few hours. Nothing happens and the profile installation is still pending With the old iPhone Devices (5 and 6) it works normaly. Renaming works and all Informations are displayed in few moments in the Console. We configured TLS 1.2 (like in the iOS 12 Articel and all is compliant with the Apple test tool) We tried to enroll the iPhone 8 as a blank Device or as a BYOD version without a sucess. It is not a DEP Device! Does anyone have the same Problem? Thanks and best Regards Thomas

    SOTI MobiControl
    7 years ago
  • 0 votes 6 answers

    SOTI MobiControl iphone app - remove device configuration Solved Locked

    Just like the title says, is there any way to remove the device configuration page (specifically the un-enroll button) from the mobicontrol app?  We use the app to track devices if they are lost as well as push messages through, but it's pointless having application control if the user can just turn it off by un-enrolling the device...  Also the end user doesn't need to see the debug logs.  Is there an configuration URI or command we can use to remove this information?

    SOTI MobiControl
    7 years ago

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