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Missing "Forget This Network" Option After iOS 18 Upgrade

DR
Didi Rul
SOTI

Hi everyone,

After upgrading the OS from iOS 16 to iOS 18, many of our iPhone users have reported that the "Forget This Network" option has disappeared (see the below screenshots), making it impossible to remove unwanted Wi-Fi networks from their devices.

iOS18

Our devices are managed through MobiControl version 2025.1.0, and agent version is 2025.0.0. We have a Profile assigned to those devices where it automatically join connect them to our WiFi (see below).

Is this a bug introduced by iOS or something related to MobiControl?

Please help as I have tried finding the articles outside SOTI and couldn't find any solution.

forget this network WiFi Profile iOS wifi iphone network
6 months ago
iOS
ANSWERS
E
ENMod
6 months ago

Hey Didi Rul,

Thanks for posting on SOTI pulse. Have you tried pushing a Feature Control on to the device enabling every restricting option under Network and Cellular? Also, it would be great if you can log a case for this issue so we can troubleshoot the issue in detail for you. Thank you!!

Technical Support, SOTI | Call Us | SOTI.net | Discussion Forum | Log a Case Online

RC
Raymond Chan Diamond Contributor
6 months ago

I can see the "Forget this network" option on iOS18 devices.

Have you done any test using a Wifi profile for network with higher security (i.e. with password)?

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