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We have an issue on some TC8000s of the WIFI dropping and the technician has to put the device in admin mode to reenable the WIFI. I've installed MobiControl Settings with the idea of adding it to the lock screen to allow the end users to reenable the WIFI themselves. However when I add a configuration with a profile or XML and try to open MobiControl settings I get "Unfortunatly MobiControl Settings Manager has stopped."
Hi everyone, After upgrading the OS from iOS 16 to iOS 18, many of our iPhone users have reported that the "Forget This Network" option has disappeared (see the below screenshots), making it impossible to remove unwanted Wi-Fi networks from their devices. Our devices are managed through MobiControl version 2025.1.0, and agent version is 2025.0.0. We have a Profile assigned to those devices where it automatically join connect them to our WiFi (see below). Is this a bug introduced by iOS or something related to MobiControl? Please help as I have tried finding the articles outside SOTI and couldn't find any solution.
Hi Everyone, I sucessfully did the implementation of my CA into MobiControl. (AD CS DCOM)I created the needed templates for my devices. My devices are not logging in to my 802.1x EAP-TLS SSID it is only "saved" under wifi configuration.I am testing with Samsung and Zebra devices on Android 11/13. As I checked the certificates on the devices on the Zebra device the CA root certificate is not selectable as CA certificate. On the Samsung device it is selectable.Both devices are not logging in. Can someone tell me what it "Identity" does? The Android devices wants to have an identity or I am not able to connect to the WIFI. Maybe I have a misconfiguration on my Windows NPS server? I can't see any logs there.
Is there a setting to prevent a user from going in to the saved or active wifi settings and unhiding the wifi password? Mobi Version: 2024.0.1.1020 Devices: iPhone SE2+3, iPads Gen7,9,10 mostly
Hello,Following the update to Android 14 on our managed Samsung devices, we are getting a net::ERR_UNKNOWN_URL_SCHEME when trying to access the wifi app using the action ''action://CONFIGURE_WIFI'' in lockdown mode.Is there any workaround or fix to this? I've tried sending intents with ''android.settings.WIFI_SETTINGS'' without luck.Thank you,
Hello Soti community, After several years of talking about it, I may now have the opportunity for a staging wifi. This of course opens up a few doors in terms of automation and improvements. Our Soti server is an OnPrem installation which is not accessible from the internet.Is it sufficient for the staging wifi if it only reaches the Mobicontrol server?Are all other necessary servers/ports then routed from the Mobicontrol server or do I also have to get there from the staging wifi like the google services? Or somewhere else? (https://www.soti.net/mc/help/v14.2/en/setup/installing/network_ports.html) We only deal with Android Plus and Enterprise devices from Android 8 to 12. Best regards Maik
hi,how can i do this with mobicontrol?the devices are work managed by the way.thanks in advanced for the help
Hi, we use Android 13 on TC21 and 53. Now we want roll out an WIfi profile. Our system use an MAC filter. Now we have the problem that after run the profile with the correct wifi settings the Android system is used randomized mac adress. Is there an possibility to change the settings in the profile to : "use Device Mac" as default?
Hi all, I have a problem with an existing Android enterprise Wi-Fi profile which I created a year or so ago, it pushes the hidden SSID network with the RADIUS certificate (which expires 2027) to all "manager" devices across our entire company. An authentication profile is deployed with some other bits and pieces in another profile as that is a requirement for the certificate. The new SSID has only been available at our head office over the last year, and our 8 other offices were going to get the enterprise SSID at a later date. For the past year this profile has been working fine at our head office and hasn't been changed in that time either. The enterprise SSID configuration has been copied across our other 8 sites over the last month via Aruba Central and I have seen most enrolled devices connect to it automatically as they already had the profile in place from when it was implemented a year ago to all manager devices. This should allow all manager devices to join even if they are at a different location to normal. And that should be the end of it! I started noticing a few devices not joining the hidden SSID automatically when other devices in the same location were joining fine... and I thought perhaps the managers had their Wi-Fi switched off on their device, so I pushed a SOTI script to enable the Wi-Fi radio... no luck. I also found that some devices had automatically made the users aware of an open "Guest" SSID in the same location we have available, and they tried to join that instead but it's a captive portal which requires a logon so does nothing, it in fact breaks their internet connection. "Forgetting" the Guest SSID forced some devices onto the correct SSID. But some were still not joining the required SSID. In an attempt to force all devices off of the Guest SSID in case that was the problem, I created a new Wi-Fi profile for the Guest SSID and applied it to my device (which was already happily on the correct hidden enterprise Wi-Fi) and I then revoked the profile in an attempt to make it "forget" the Guest Wi-Fi. This worked as expected but for some reason forgot the enterprise SSID that I want manager devices to be on at the same time. Strange I thought, so I revoked that enterprise Wi-Fi profile and reinstalled again. SOTI thinks it's applied, the device thinks it's applied (within the SOTI MobiControl profile list), the device gets the certificate, but the SSID network does not join. I would expect to see it in the "known Wi-Fi" list, but nothing appears. I've removed it from the group, applied it again, restarted, forgotten all network settings and applied it, recreated a brand-new profile to apply the same SSID again, nothing. I cannot deploy this hidden enterprise SSID that hasn't changed or this Wi-Fi profile which also hasn't changed to this device that has happily been using it for the past year. I have the same issue with my colleague in the same office, we re-created the exact same steps, and he cannot join this Wi-Fi now either. I have checked 2/3 other users that I was struggling to see on the correct SSID and can confirm via SOTI remote control that they also do not know of this SSID. I enrolled a brand-new device and that picked up all of the configurations as expected, so it does work... but is just being selective! I spoke to SOTI support and asked them to restart our cloud instance or services as it seems like a niggle rather than a configuration error/issue. No luck. We were running MobiControl 15.6.0 and I requested they upgrade to the latest version 15.6.4 because our devices are running the latest MobiControl agent from the Google Play Store and I thought they may be some incompatibility mismatch where the agent has upgraded faster than the MobiControl instance. After the MobiControl upgrade, still no luck. I still have the case open with SOTI but I’m at a loss, I have literally no idea why it won't work for certain devices. No config changes have been made with MobiControl at all! It has been happily working at one site for a year and additional sites were seemingly working as I was adding them and now my device at head office is playing silly buggers, it just seems to be certain devices. Not a specific Android version or type of device, random! Any ideas welcome! If someone had the same issue and a fix, even better!
Hello everybody,[WHAT]Wifi disconnects and doesnt reconnect while signal is lostUsers are allowed to only enable or disable wifi itself, but that unfortunately doesnt re-connect to wifi when available. (we had a problem where when they were able to modify, they kept pressing "forget wifi" and complined)So users result to reboot the device, which solves the issue, but we are car company and each position has about a minute to finish his part on a car. So if somebody doesnt do theirs, because he had to reboot a phone it doesnt look very well.For short:Iam looking for a script (idealy), that would be something like SETWIFI SSID PASSWOD.or any other "connect to this wifi right now and non other" button that I can place in Kiosk.EDIT:I know that settings manager 14.4. doesnt show wifi network to clicks on it.and Setting manager 15.6. unfortunately allows to remove stored wifi even if define that "modify" is not allowed
Hello, How to allow the device's WiFi to connect only to specific SSID and restrict the others. The devices are Android enterprice work managed. Please advice about possible solutions! Soti Mobicontrol version: 15.5 MC agent version: 15.2.0.1025 Thank you!
Hi All, is there an possibility to change WIFI settings (Network / Password) automatically after the download and installation of mobicontrol app is done (start from new device with mobicontrol token/user)? Work Managed Device, Android Zebra EMDK Android 8 / 10
Hi, I've got a query and could someone please advise whether it's possible to achieve. First of all required details: Mobi Control 15.4 Agent version 14.5 or higher Android Enterprise At one of our sites we're having issue with cellular signal inside the building, which is affecting devices (Samsung A02, A03 and Moto G6) but we've got there Wi-Fi available, hence I've created new profile (currently I'm testing it with Samsung A02 device) and added Wi-Fi network (screen shots from settings attached). Ideally I'd like these devices to connect to Wi-Fi while they are inside the building, then once driver leave the building switch to cellular and then once driver come back and enter the building switch again on Wi-Fi. During my testing I've applied new profile on my test Sam A02 device (Doze mode is disabled within the profile) and when I've switch off mobile data, the device is keeping connection to that Wi-Fi, however, when I reboot the device it is not automatically connecting to Wi-Fi on start up (even if settings on the device for this Wi-Fi are set to Auto reconnect). What I have spotted that is when I've changed Wi-Fi settings on the device (Advanced/Metered network) from Detect automatically to Treat as unmetered, my test device is automatically connecting to this Wi-Fi after reboot. Could you please help on 2 below queries: - are there any settings within profile to force device to treat that Wi-Fi as unmetered - or is it possible to make changes on the device for Wi-Fi from detect automatically to treat as unmetered using script? If yes, would you please point me in the right direction how this script should looks like? Kind regards, Norbert
Hi, We need to disable private mac address for our wireless profiles for iPadOS but I can't seem to find the setting. May I know is this possible by SOTI? If I look at Wi-Fi MDM settings from apple, it seems that setting can be tuned. Do I need to write a custom profile for it? Grateful if anyone can advise on the matter, thank you. Thanks and Regards, Lok
New to MobiControl v15, I inherited v7 but hardly ever had to touch it. I have new TC75x manual Wifi setup initially and MobiControl Agent installed on it. I need to be able to change the Wifi settings for a given SSID every 90 days. I assumed I could do it through a Profile but after researching I'm lost.
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