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Hello everyone, we are currently using a configured URL within our Kiosk Mode, which allows our users to open a specific submenu. In this particular section, the on-screen keyboard automatically pops up, even though no text input is required.This behavior causes unnecessary interactions and makes the workflow less efficient for our employees. Therefore, I would like to ask:Is there a way in SOTI MobiControl to disable or control the automatic appearance of the keyboard?Maybe through a specific Kiosk Mode setting, an OEMConfig parameter, or a WebView-related option? Any insights, experiences, or possible workarounds would be greatly appreciated.Thank you in advance for your support!
Hello, We are using Zebra ET51 GMS tablets on Android 8.1. Running Soti Mobicontrol Cloud. Our team will be downloading PDFs and JPGs from a web portal through Soti Surf. They need to be able to open these downloaded documents, modify and then upload back to the website portal. These devices are configured for Kiosk Mode using the device control options. I am able to add "Downloads" (com.android.providers.downloads.ui) or Download Manager (com.android.providers.downloads) to the Kiosk screen, but am unable to open any of those 2 directories. I've tried Launch://, File://, Folder://, Activity://, and still no luck. Is this something that is possible? Is this the best way to go about it also? We don't want them having access to the root directories or any other folders besides Downloads. Our Soti Mobicontrol is cloud hosted, so I am not sure if Soti Hub or Content Library would work since these devices don't authenticate to our environment. Any ideas on how I can get this to work? Thank you!
All apps in Kiosk mode not starting some times. Need to enter admin mode and return to user mode to fix it. Any ideas ?
I have a profile setup for Soti Surf that enables kiosk mode and does nothing else. Surf kiosk mode ends up hiding the status bar and you have to pull down from the top to make it visible for a few moments. This gets awkward with Surfs pull down to refresh the page function. I've played around with the application settings for Surf but I cannot make the status bar always visible. This happens across multiple devices, CT60, CK75, and Samsung Active Tab 2. Is there a way to make the status bar always visible in Surf's kiosk mode?
MobiControl 13.4, Samsung Galaxy Tab A (SM-T510), Android 9.0, Android+ I have an in-house developed app that allows my end users to call the default camera app & take a picture of a document, crop it, adjust the brightness & contrast, then returns that image to the original app to upload to our proprietary system. My app and its ability to call the camera, take the picture and send the document all work fine with MobiControl installed & the device not in Kiosk Mode, or if there is an explicit link in Kiosk Mode to launch the camera (Launch://com.sec.android.app.camera). I do not want users to access the camera directly, only from inside the app so I have removed the link in Kiosk mode and unchecked Samsung Package Disabling in Advanced Lockdown Settings in Kiosk Mode settings. This seems to allow the camera, but the camera crashes and resets the tablet back to the Kiosk launcher view. I got to this point by referencing these two threads here and reproducing the steps for these solutions: https://discussions.soti.net/thread/how-do-i-enable-the-camera-app-and-gallery-while-the-device-is-in-lockdown-kiosk-mode-on-a-tc77/ https://discussions.soti.net/thread/enable-camera-in-lockdown/?reply=9b398a2d-2ca7-4142-ba08-c03cf59bea6a#createpost Is there any way around having to explicitly link the camera app since there is no true single app mode for android apps like there is for iOS apps?
Dear all, we are using currently some Outform test devices in SOTI. (With Android 5.1) How do we get out of the Kisok mode directly on the device? To give in the Administrator password directly. Thank you in advance.
Hello, we have a problem with the kiosk mode in Soti MobiControl (ver.: 14.4) . We use the Zebra TC77x (Soti ver.: 1374.10_15). As soon as it’s activated, the menu bar with time, battery display etc. is no longer visible. The whole bar is just completely black. Is there a solution to make it visible? Thank you and best regards Daniel
I am very new to SOTI and am looking for the steps I need to do to set up Kiosk more for specific handhelds in a folder. We are using Honeywell CN80's with android 7.1.1. I'm not sure if I need to download a specific package in order to do this. Any help would be much appreciated!
Hello all, I am having an issue that I can't quite seem to figure out. We have a Progressive Web App (PWA) running inside of SOTI Surf that is accessing the tablets camera in order to scan barcodes. When the page comes up, the camera is shown but inside the "Select Camera" dropdown list, it shows (no Permission). Since the Camera was showing, I didn't think much of it. After about a week of just letting the device sit idle, I go to launch the page and where the camera box would normally be, there is a gray box with an X in it like it won't load. Any idea why this is happening? I originally thought it was permissions inside of SOTI Surf but I'm not so sure about that now.
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