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We use the same tablet in all vehicles, Samsung Tab A. When we install SOTI they all have the Remote option, but over time some tablets no longer show the Remote option. Is there a way to add that back over the system without having the tablet in hand?
Why when I keep pressing the left Ctrl button at the initiating of the remote of the device, he can not logout the other user from the scanner. (this is as described on the error message when you can not remote a device due to another user is logged on it)?
Hello, is it possible to configure a message for the user/device, that there will come a remote control? I must inform the user that i have a look on the device before i remote and he must give the ok because it is necessary with the DSGVO. Kind regards,
I have such a problem, I don't know exactly how iOS works with SOTI MobiControl.As soon as the agent is turned off, there is no contact with the device.To make any changes or locate the device I need to enable the agent.Is there a solution for this? Is the agent working properly?
Hello, I'm trying to figure out why I keep losing the ability to Remote Control devices randomly. This randomly will happen to my devices and the only way to fix it is restarting the agent. Any ideas? Thanks, John
Hello, I have a Google Pixel 3a XL device (Android Version: 9) and I'm wanting to enable the remote control option instead of the remote view option. How do I go about doing this? The device is a Work Managed Device. Thanks, John Phillips
We have MobiControl 14.2.2.1170 and iPod IOS Version 12.1.4 with Client Version 13.2.1.3693 We want use "Remote Screen Sharing". What do I have to adjust. How do I access the clients?
Hi, I've got an Ipod Touch IOS 11. I want to make it enroll right from the configuration of the IOS device using DEP. As for now:- Soti is linked to my Apple DEP- Device rule is madeIf I uncheck the box 'Require Enrollment during Setup Assistant' and skip this part. All the things go just as expected. So the Ipod is definitely reading the rule I made.But I want my Ipod to be supervised and enrolled during the setup. Yet, it keeps on giving me the notification that 'remote management cancelled' Any idea what I am doing wrong?
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