Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 8 answers

    Using Shell in Legacy Plugin

    Hello Guys, I have a little problem with Android devices with Oreo and above. I need access to the folder /sdcard/usr/enterprise. Do you have any ideas how can I copy or transfer a file into this direction? I have no access in a direct way. Is there any way to transfer this file or getting access to this direction? Would be a pleasure if you can solve my problem :) 

    Android
    4 years ago
  • 0 votes 1 answer

    OS Update has failed to install. Please assure you have the correct package

    I am currently in the process of updating the OS on 100 radios. For the most part is has been pretty smooth. I created a package that includes the HE Full update, as well as the incremental update. I have a script included in the package to install the HE Full update, since that needs to be installed first. Then I have a task scheduler profile set up with the script to install the incremental update the next day. The HE Full update installed successfully on each device. The incremental update successfully installed on almost all of the devices but a few (I think they were disconnected from the WIFI). So I sent a script manually to install the incremental update on those few devices. I had no issues with the installation on those few, except for 1 of the devices. For the 1 device that is having issues, I keep receiving an error message stating "OS Update has failed to install. Please assure you have the correct package". I am positive I have the correct package, and it says the profile and package are installed on the device. All 100 devices are the same model, Zebra TC8300. Any suggestions would be greatly appreciated! 

    Android
    5 years ago
  • 1 votes 2 answers

    Bug Report: Remotecontrol blacked out

    Hi @All, when you enable the following option on a tc8300 (Zebra) on Version Mobicontrol 14.43 and Agent 14.0.0.1579 with newest RC-Plugin. The remotecontrol screen gets blacked out. I dont know if thats android related or how the pluging from zebra exactly works, but when disabled the screen isnt blacked out anymore. Just to inform you since there were other Posts where this was occuring. Have a nice day. John

    Android
    6 years ago
  • 0 votes 7 answers

    Zebra devices + App catalog

    Is it possible to deploy applications from App Catalog on following Zebra devices: WT6000 = ? TC8000 = ? TC8300 = yes Oreo GMS -> AEDO ET55 = yes/no Marshmallow GMS -> AEDO But I only succeed in enrolling the device by factory reseting and using "afw#mobicontrol" tag Server is mobicontrolCloud v14.4.0.4857

    Android
    6 years ago

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