Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 12 answers

    Password Prompt to enter Safe Mode Solved

    Hi Mobicontrol Gurus, Is there a way to password-protect booting into Safe Mode? We're currently using WT6300, MC33 and MC93 devices in our fleet. TIA Emmanuel

    SOTI MobiControl
    a year ago
  • 0 votes 8 answers

    You have selected a file with incorrect format. Please select another .apk file. Solved

    Hi, MobiControl issue since upgrading: I have downloaded Device Manager 4.0, I have tried to manually add the apk to a new app policy (selecting enterprise not google play as the app source) -  I receive the error: You have selected a file with incorrect format. Please select another .apk file. This issue has only started to occur since upgrading to Mobi ControlVersion: 15.6.5.1018 Im sure the apk is sound, I have the same issue when trying to upload Zebra apk's - has anyone else had this issue or do they have any work arounds.

    SOTI MobiControl
    2 years ago
  • 0 votes 3 answers

    WT6300 - OS Downgrade script Solved

    Hi,   Do we have a script that can run a delta os downgrade. Scenario for example, if a May release of android 11 made one of my application problematic and I need to rollback to an April delta update while I investigate the issue.   I have copied over a OS file via filesync and ran the script install_system_update /sdcard/Downgrade.zip - I get the message failed to install. I tried install_system_downgrade /sdcard/Downgrade.zip - nothing happens. I tried sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=/sdcard/Downgrade.zip;end" nothing happens   LIFEGUARD UPDATE 11-35-05.00-RG-U00 + Full UpdateRelease Date:  May 2023+ Delta Update (Applicable To 11-31-27.00-RG-U06)Release Date:  May 2023  LIFEGUARD UPDATE 11-31-27.00-RG-U06 + Full UpdateRelease Date:  April 2023+ Delta Update (Applicable To 11-31-27.00-RG-U02)

    SOTI MobiControl
    2 years ago
  • 0 votes 8 answers

    WT6300 - View Devices/Remote

    Hi - 1.When listing all devices within mobi control I have added in additional columns to view firmware version, lifeguard status, build version etc - a number of columns are showing as N/A do I need to enable an option on the devices to view these stats within soti? (device WT6300) 2. Remote access to WT6300 - when I remote to a device I cannot enter administrator mode? nothing happens when clicked on 3. The reason for wanting to enter admin mode remotely is to view sdcard/android/data files so I can edit files remotely , to edit the enterprise browser folder. I get a blank page at the moment. Regards Jag

    Android
    2 years ago
  • 0 votes 4 answers

    WT6300 - Android 10 Profile Solved

    SOTI Version: 15.4.2.1020 and Agent Version 15.3.0 build 1006 Android 10 device are not registering as enterprise work managed. The method I use is to wipe the device and enter when prompted for a google account on device setup, insert AFW#mobicontrol and then register my portal address. This works for android 11, for Android 10 it doesn’t te profile registers as corporate personal? do you know how I can change the profile to enterprise work managed? I would manually upgrade the devices to 11 however I have a large amount to upgrade.

    Android
    3 years ago
  • 0 votes 2 answers

    WT6300 - OS Upgrade script Solved

    SOTI Version: 15.4.2.1020 and Agent Version 15.3.0 build 1006 Can you please provide the script for WT6300 to deploy a upgrade via SotiMobi Control. I have tried the below which ha snot worked sendintent -b "intent:#Intent;action=com.symbol.intent.action.UPDATE_PACKAGE;S.file=%sdcard%/Android11Oct2022.zip;end" Install_system_update /%sdcard%/Android11Oct2022.zip note - the os file is called Android11Oct2022.zip

    SOTI MobiControl
    3 years ago

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