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Agent Error Log

GW
Gerhard Wallnöfer
MORAWA-BERCHTOLD Transporte GmbH

Hello,

where do this errors comes?

pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.google.android.location.internal.LocationContentProvider)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name

pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name

pool-1-thread-1|E|AP|[DefaultInstalledApplicationsList][doAddPackage] Failed to get ApplicationInfo for (com.android.nfc.BeamShareActivity)|net.soti.mobicontrol.appcontrol.ManagerGenericException: Cannot find package name


Soti Version 14.1

Honeywell CT60 with Android 6

7 years ago
Android
ANSWERS
N
NMod@soti.net
7 years ago

Hello Gerhard,

Thank you for contacting SOTI Inc. in regards to our handheld solutions.

 

To better assist with your inquiry, would you be able to provide us with a little more background information as to what you were doing with the device when you saw this error message? By chance were you trying to push packages to the device, add an application to a lockdown profile or provision your device with NFC bump?  

 

Also could you please confirm the full version of MobiControl including the build number and the agent version? 

 

I will wait for your response.

Regards,

 

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