SOTI Pulse Logo

Enroll Honeywell CT-47 with barcode show error

Solved
GK
Guenter Kosak

Hello Community,

i try to enroll a Honeywell CT47 with Android 12 to our cloud environment via scanning barcode.

WE run Soti 15.6

the enrollment via afw#mobicontrol work, but without systemapps.

I try following code in different versions:

{ 

"android.app.extra.PROVISIONING_LOCALE":"en_IE",   

"android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Amsterdam",

"android.app.extra.PROVISIONING_WIFI_SSID":"sour wifi",

"android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE":"our security",

"android.app.extra.PROVISIONING_WIFI_PASSWORD":"our password",

"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", 

"android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc\=", 

"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":" https://downloads.soti.net/apk/AEAgent/GoogleMobiControl-2024.1.1.1125", 

"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, 

"android.app.extra.PROVISIONING_SKIP_ENCRYPTION": true, 

"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { 

"enrollmentId":"MCQFZB25" 

} 

} 

 

I get the message that the enrolment failed i need to ask our IT administrator.

The same enrollment ID is used under afw#mobicontrol

we try without wifi settings;

with differnt agents

 

i cant find the reason why it failed

 

Any idea?

 

Thank you 

 

Günter

android12 enrollment honeywell barcode CT47
a year ago
SOTI MobiControl
ANSWERS
R
Remy
a year ago
GK
Guenter Kosak
a year ago

Hello Remy,

i try the Tool from Honeywell but they need to turn on Provision Mode on the Device. This is possible only when already on the device a user is created.

The target is to enroll the device from the Hello screen

Günter

R
Remy
a year ago
Solution
GK
Guenter Kosak
a year ago

Hello All,

thank you for your support,

the running query is:

{
"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter",
"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":"http://soti.net/apk/ae2",
"android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=",
"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE":{"enrollmentId":"xxxxxx"},
"android.app.extra.PROVISIONING_WIFI_SSID":"ournetwork","android.app.extra.PROVISIONING_WIFI_PASSWORD":"ourPassword",
"android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE":"WPA",
"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,
"android.app.extra.PROVISIONING_LOCALE":"en_IE",
"android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Paris"
}

The adressline:

"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":"http://soti.net/apk/ae2",

mean that there is always the last version loaded.

Thank you for help

Günter

RS
Rafael Schäfer
a year ago

Add following to the Extras_Bundle:
"PROVISIONING_MODE":"FULLY_MANAGED_DEVICE"
If BYOD change it to MANAGED_PROFILE

GK
Guenter Kosak
a year ago

Hello Rafael,

i try it but with the same result :

"Cant setup device

Contact your IT admin for help"

Used code:

{ 
"android.app.extra.PROVISIONING_LOCALE":"en_IE",   
"android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Amsterdam",
"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", 
"android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=", 
"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":" https://downloads.soti.net/apk/AEAgent/GoogleMobiControl-2024.1.1.1125", 
"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true,
"android.app.extra.PROVISIONING_MODE":"FULLY_MANAGED_DEVICE", 
"android.app.extra.PROVISIONING_SKIP_ENCRYPTION": true, 
"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { 
"enrollmentId":"MCQFZB25" 
} 
} 

RK
Radim Kadlec
a year ago

Hi Günter,

Try to modify PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM like this:

"android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=",

as you can see there is no backslash.

GK
Guenter Kosak
a year ago

Hello Radim,

i try it but with the same result :

"Cant setup device

Contact your IT admin for help"

Used code:

{ 
"android.app.extra.PROVISIONING_LOCALE":"en_IE",   
"android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Amsterdam",
"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", 
"android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc=", 
"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":" https://downloads.soti.net/apk/AEAgent/GoogleMobiControl-2024.1.1.1125", 
"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true,
"android.app.extra.PROVISIONING_MODE":"FULLY_MANAGED_DEVICE", 
"android.app.extra.PROVISIONING_SKIP_ENCRYPTION": true, 
"android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { 
"enrollmentId":"MCQFZB25" 
} 
} 

RS
Rafael Schäfer
a year ago

Please add as well what i provided before.

RK
Radim Kadlec
a year ago

Try with a different download link:

"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":"http://soti.net/apk/ae2",

RC
Raymond Chan Diamond Contributor
a year ago

The URL path and filename for the argument

"android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":

should be accurate and complete.  Thus, the .apk file extension should not be left out in the first place.

In fact, a simple quick test to download the file with the correct URL on your web-browser is already sufficient to rule out problem with this line in the configuration file.  The actual network connection of the device should of course not be blocked by any firewall from accessing the file referenced in the URL used in the test.

C
CKMOD@SOTI
a year ago

Hi Guenter,
 
Thanks for posting on SOTI Pulse, Thanks Rafael, Radmic, and Raymond
for responding to the post, your expertise and willingness to help are greatly appreciated!
 
Have you had an opportunity to test the suggested solutions by Raymond and Radim and has it successfully addressed your query?
 
If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

C
CKMOD@SOTI
a year ago

Hi Guenter,
 
Thanks for posting on SOTI Pulse.
Thank you, Remy, Rafael, and Raymond Chan, for responding to the post, your expertise and willingness to help are greatly appreciated.
We are glad to know that your issue has been resolved. If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.
 
Technical Support, SOTI Inc.

Similar Discussions