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Hello, We have recently received new devices to our site in China and would like to enroll those devices to our SOTI MobiControl. We are having issues as Google playstore is blocked in China. Is there a known way to perform this action on the following model: Unitech EA660 Android 13 We have several Zebra devices enrolled in China using the StageNow app, is there a similar app for other devices? trying to install the App directly on the Android Phones keeps showing the following error- Uninstalling Application, Your Device is already Configured for Enterprise. This application will be uninstalled and your device will be managed within the Work Profile. we noticed the device seem to have GSM installed so we tried to use the afw#mobicontrol, but it is blocked as expected. Thank you.
I have iMiN Swan 2 (I24D02) at my desktop and I try to connect it do soti (mobicontrol 2024). Soti have plugin for iMin Technology Pte LtdSwift 1 (I22M01)15.2.4.1034. Is there chance for Swan 2 dedicated agent? When i use Android Enterprise agent I can only enroll to work porfile bur remote view doesn't work. Device don't have camera so I have doubt is there chance to enroll it to enterprise. Does anyone have these device and connected it properly do soti?
Hi all, feels like this question is most probably asked similarly a thousend times, however I did not find an answer for my specific problem. My MobiControl Server is running in the Soti Cloud and my devices should be enrolled in a partially restricted WiFi.This WiFi can access the Soti Server with Port 443 and 5494. Once enrolled this works perfectly.If I try enrolling a new device, it fails during enrollment with "no internet connection", while it actually was able to download the agent => so standard Internet via 443 is possible. Are any other Ports needed during the enrollment process or does the device need to communicate to some other URL during enrollment and with wich Port?
We are converting all of our zebra devices to SOTI from Intune (yay). We have setup a lock screen and authentication. During the install we keep getting requests for the user to allow MobiControl some permissions. Modify System Settings Device & app notifications In order to do this, the user would have to exit the lock screen, which would require the admin password, which sort of defeats the entire purpose of the lock screen. Many of our warehouses do not have any local IT support so we are stuck enrolling devices only when a remote SOTI admin is handy. There is a script command 'afw_set_permission_policy grant' which seems to work. However it is always the last thing to be installed and only after someone has intervened and set the above permissions. Is there a way around this? Can the script be set someone to be the first thing installed, or another way to eliminate these permissions to be required? Thanks.
Hi everyoneWe're unable to enroll s25 devices with android 15 ((Android Enterprise enrollment) on our MobiControl server (v15.1.5.1005). Can you help us? Do we need to try with some other .apk version through Stage Programmer? Thanks. Regards
I recently tried experimenting with a BYOD iPhone. The first trick I learned was that you have to use Safari to install the certificate. Chrome and Edge will fail. However, once I got it installed and I moved on to the enrollment I got this error from iOS 18: "Profile Driven User Enrollment is not supported" So, how else is there to enroll BOYD for iOS in SOTI?
Is it possible to set up the MobiControl Enrollment to Name the device with only last 5 Digits of the Serial Number? Ie. %SerialNumber% only using the last 5 digits of the serial.
Hello, I'm unable to enroll my TC72 on Android 11 to SOTI. After StageNow auto populated the enrollment ID, it returned "Enrollment Failed" message. We have used the same process and enrollment ID for our other devices, A10 and below. I'm wondering if there are known issues with Android 11 enrollment? Our current MC version is rather old (14.3.4.1087) and I'm wondering if A11 is just not compatible with older console version? I'm thinking of downgrading from A11 to A10. However, I'm still unsure if this is the best approach?
HI All We are looking to stage/enroll a few thousand devices and we don't want to load all the applications etc at the staging site. Instead, rather have a button on the lockscreen that triggers a move by the user, to the live/infield folder where it will adopt the policies it needs and download the applications etc. Has anyone done this before? Is it possible? Your assistance will be much appreciated.
Hello Community, i try to enroll a Honeywell CT47 with Android 12 to our cloud environment via scanning barcode. WE run Soti 15.6 the enrollment via afw#mobicontrol work, but without systemapps. I try following code in different versions: { "android.app.extra.PROVISIONING_LOCALE":"en_IE", "android.app.extra.PROVISIONING_TIME_ZONE":"Europe/Amsterdam", "android.app.extra.PROVISIONING_WIFI_SSID":"sour wifi", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE":"our security", "android.app.extra.PROVISIONING_WIFI_PASSWORD":"our password", "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME":"net.soti.mobicontrol.androidwork/net.soti.mobicontrol.admin.DeviceAdminAdapter", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM":"hn8mSNJMPcovWbnnWrb-uMpWZjNlNp-jyV_2A-Whumc\=", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION":" https://downloads.soti.net/apk/AEAgent/GoogleMobiControl-2024.1.1.1125", "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED": true, "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": true, "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "enrollmentId":"MCQFZB25" } } I get the message that the enrolment failed i need to ask our IT administrator. The same enrollment ID is used under afw#mobicontrol we try without wifi settings; with differnt agents i cant find the reason why it failed Any idea? Thank you Günter
Howdy all, I am attempting to enroll some Samsung A9+ tablets. After successfully enrolling ~20 tablets, I have 7 tablets that will not enroll. I cannot seem to find where enrollment logs are located on the cloud server so I can troubleshoot further. Can someone point me in the right direction? I am on version 15.6.3.1018. I also have a support ticket in, but would like to resolve this myself if possible because it is faster. Thanks!
Hello, I'm looking for help because I can't skip the Google account request when I enroll my device through the enrollment rule (Google-managed domain enterprise binding). It's necessary for my activity that I can initially enroll the device via this rule in SOTI MobiControl without adding a Google account (so my preparation technicians can push the necessary profiles afterwards). The Google account will be added to the device at a later stage.Thanks for helpingSincerelyAntoine
Hi We are having issues on enrolling our devices. As soon as we try to enroll if it stuck on the message "Enrollment in progress..." I've tried another Enrollment ID, same issue happens. This also happens with other devices we have. The one thing I notice is that we have a new agent with version 15.4.4 Model: TC21 Agent version: 15.4.4 Android version 10 We still have 14 licenses left Anything else I can try..?
Device (samsung tablet) has been enrolled in a group(warehouse location) with that groups own policies and app rules. Device is need else where at another warehouse so the tablet is moved to another group (new warehouse) on the View Devices screen. How do I get the (old warehouse) old group's rules, polies and enrollment removed from the device and the new group's (new warehouse) access transferred to the device without having to factory reset and start over with correct enrollment id? These groups/warehouses also have their own google play accounts. Right now everything is working except the app policies. The new group's applications state "package not found." When looking at the config, the app policy is missing even though it has been reassigned. version 15.4
Hi all,At the moment I am working on our Honeywell CK65's where I am trying to use the mcsetup.ini file to envoke the enrollment URL after provisioning it with Honeywell Provisioner. Is there a way to get this working so that the device can be setup in a one step process ? We have transfered mcsetup.ini /sd/download using honeywell provisioner can we specify the enrollment in honeywell or in the mcsetup.ini we cannot use enrollment ID as our enviorment is fully isolated from the internet.Thanks in advance.
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